Marketing is a key strategy that is useful in businesses so as to identify and offer potential clients with valuable goods and services. Departments are now being created specifically for marketing in many business organizations. With so many companies rising, competition is mandatory. To curb competition, many companies are now coming up with different tactics to attract customers to their goods and services. The different tactics may include branding, print ads, websites, using social media to advertise, and presentations. Through marketing, companies can engage with their clients, manage relationships, and, observe customer satisfaction.
This paper aims to review three different companies in the hospitality industry and their different brands.
…show more content…
The company includes various brands i.e. Conrad Hotels and Resorts – an upper - upscale category; Waldorf Astoria Hotels and Resorts – a luxury category; Hilton Hotels and Resorts – a luxury category and, Canopy by Hilton – an upscale category. Curio Collection – an upper - upscale category; Double Tree by Hilton – an upscale category; Embassy Suites by Hilton – an upscale category and, Hilton Garden Inn – an upper - upscale category. Hampton by Hilton – an upper - upscale category; Homewood Suites – an upscale category; Home2 Suites by Hilton – an extended stay category and, Hilton Grand Vacations – an extended stay category (Hilton, …show more content…
DoubleTree by Hilton offers a free warm chocolate chip cookie when you check in and also provides complimentary Wi-Fi. These hotels target the middle class to upper - class people because it has special rates suited for them. Conrad hotels have a unique offer of a hundred dollars to use the property for a minimum of two nights. It targets present day sophisticated travelers (Hilton, 2015).
Classifying the three hotel companies with their different brands was not that easy. This is because the brand logos are only included in the bottom part of the online print ads and, you have to delve into the information provided more keenly so as to find the different brands.
In the hotel companies named above, there is a lot of duplication in most of the services offered by the brands, even by the same company. It is not easy to come up with the unique features because there is a replica of the offers in the different brands. However, some brands maintain a uniqueness of their kind, for example, the chocolate chip cookie in the DoubleTree by Hilton has been their trademark offer for many
If a brand has a good reputation, customers and businesses, are more likely to purchase that brand. Examples include logos and packaging. (B2B and B2C Similarities and Differences , n.d.) These need to capture the attention of their customers because businesses have competition and therefore need to stand out.
Another element that has been repeated is the brand name: The Carmans brand name, distinguishable through cursive font, builds ethos and persuades through repetition. By placing the Carman’s brand name on each side of the box, it familiarises the consumer with the brand. According to an article in the Journal of Global Fashion Marketing, brand familiarity is effective as the more familiar a person is with a brand, the greater the influence of buying their products becomes.
For the business-level, Trader Joe’s adopted a differentiation focus strategy. According to our textbook with this strategy, Trader Joe’s seeks to differentiate in its target market. They rely on providing better service than broad-based competitors. Specifically, they focus on the special needs of the buyer in other segments (Dess, Page 159). Joe’s differentiates its self from other grocers by providing a unique shopping experience fortified with their private label goods and great service from their crew members.
What is the definition of marketing and where does advertising fit within that definition? Marketing refers to the processes involved in communicating a product or service to customers or consumers. These communication processes can be used to sell, purchase, distribute or even promote a product or service to various markets. Simply put, marketing is the communication between an organisation and its customers.
So the term product include both goods and services. The Hilton operates hotels and other related services in accommodation, gmbling and entertainment areas. They offers accommodation services through its hotel, apartments etc. their major sources of revenues are providing rooms, banquet halls, restaurant, telephone call services, laundry services, travel services, internet services, spa, ayurvedic and beauty treatments etc. Products are divided into 3 levels, 1.
The first possibility to boost Rosewood's customer multi property visits was to set up a frequent-stay program. But this was rejected by the management as it was found that such programs had only proved successful for large multiple-segment operators with broad geographic distribution, where guests could easily redeem their rewards. The other possibility of fostering guests’ connection with Rosewood properties was to adopt a corporate branding approach, which the company believed would encourage multi property guest stays while promoting the Rosewood brand. Advantages of Corporate Branding: • Increasing brand awareness among
Holiday Inn is a world wide chain and its international functional strategies will always yield profitable returns. The potential customers are from all over the world. It has been noted that the holiday inn company has given the market such as Europe, Asia, America with regards to their social-cultural needs. Holiday Inn, like all other hotels has established a good system in determining the needs of the market. The company uses the concept of product, personality, behaviour of the customer and purchasing to its advantage.
Advertisement of a Doubletree Hotel by Hilton Berkeley Marina People are easily influenced by advertisements, especially if the advertiser is persuasive. Doubletree Hotel in California is one among the many ads which presumably will influence many people because of its attractiveness. The advertiser presents to the public the number of rooms, including the different facilities that will keep customers relaxed and comfortable. The audience targeted are those who love physical exercises, business people, families and individuals wishing to relax and have fun, tourist, and new visitors coming into the city. Generally speaking, the bedroom with all the furniture, the painting, and the carpet are attractive and
Brands are complex offerings that are conceived by organisations but ultimately resides in the consumers mind (De Chernatony, 2010). A brand thus signals to the customers the source of the products and services and protects both the competitor who would attempt to provide products and services that appear similar or identical (Aaker, 2004). Brands provides the basis upon which consumer can identify and bond with a product or service or group of products and services (Weilbacher, 1995). A brand is a specific uniqueness associated with a product or services that enables the consumers connect with it by easy identification through the name, slogan, design, logo, symbols, etc. of the organisation that produces the products or
Every industry to include the hospitality industry is impacted by external factors which directly influence organizational behavior and decision making. There are numerous factors to be considered, but political, economic, and social are three of the most influential. These outside factors sway managerial operational decisions daily regarding personnel, spending, policy, and short-term and long-term strategic planning concerning both core and exterior operations. As within every industry, the hospitality industry has unmanageable elements that affect management or ownership of hospitality establishments (Lewis 2017). Understanding these factors is important because it provides an opportunity for contingency planning (Lewis, 2017).
Consumer behavior towards Nike products Marketing is collaborating the value of a product, service or brand to customers, as a driving force to promote or sell that product, service or brand. Marketing procedures and skills embrace selecting target markets by carrying out a market analysis and market segmentation, as well as taking into account the consumer behavior and advertising a products value to customers. Marketing is the utmost vital aspect of developing and enlarging your business, and is a speculation that will recompense for itself over and over again. The term “marketing mix,” was first devised by Neil Borden, the president of the AMA (American Marketing Association) in 1953.
Market segmentation has been the positioning strategy for Intercontinental Hotels, and it is important that it is done well to consider critical features of each segment adequately. Moreover, market differentiation must promote the difference between the different brands so as to create awareness to each target consumer of the most appropriate brand. For instance, the strategy must inform the market of the difference between the Holiday Inn brand and the Holiday Inn Express brand. This differentiation is important since it will encourage business travelers to opt for Holiday Inn Express while those looking for recreation chose Holiday Inn. Consequently, each consumer will get the best service that is suited to their needs and hence create customer satisfaction in the varying
Nowadays hospitality and tourism industry is one of the main industry in this world. A lot of people need a place to escape from their routines or even just to stay overnight as they having a business trip to other places. We call these people as customer or guest. Human mobility from one place to another , both in the country and from and abroad is very high. Human mobility is not only related to business activities but also recretional activities.
The Hotel Concept selected for this report is the new innovative hotel concept developed by YO founder Simon Woodroffe and YOTEL
Introduction At the start of this course, I had no idea what to expect. This is due to the fact that marketing is a field that offers a combination of so many different disciplines such as art, psychology, and statistics. I encounter marketing on a daily basis but have strangely enough not reflected too much about it. Nevertheless, it is a very interesting subject, which deals with promoting and selling services and products.