Mayo Clinic Case Study

In order to give a person the idea of how big the Mayo Clinic is the campus located in Rochester, Minnesota contains thirty buildings and five parking ramps. Out of these thirty buildings, three are hospitals; Mayo Clinic Hospital, Methodist Campus a 794 bed hospital room with forty-one operating rooms, Mayo Clinic St Marys Campus a 1,265 bed hospital, and the Mayo Eugenio Litta Children’s Hospital a 85 bed hospital (Mayo Clinic, 2014c). The Mayo Clinics mission statement is, “to inspire hope and contribute to health and well-being by providing the best care to every patient through integrated clinical practice, education, and research (Mayo Clinic, 2014d. para 1). The Mayo Clinics vision is that they will, “provide unparalleled experience as the most trusted partner in health care” (Mayo Clinic Health System, 2014.

The Mayo Clinic compared to many of its competitors in the healthcare field has a very low turnover rate ("What Makes Mayo Clinic Great", 2013). This may be because when the Mayo Clinic Hires a new staff member it can be compared to filling the spot of an actor in a Broadway play. Before the candidate is considered an actual candidate they make sure that this person fits into the Mayo family ("What Makes Mayo Clinic Great", 2013). They know the workload and life of a provider at the Mayo Clinic is very fast paced medicine and can at time be very challenging, so after they find their candidate they conduct the interview with a board of the top doctors and department heads with the candidate ("What Makes Mayo Clinic Great", 2013). Another reason that the Mayo Clinic has such a low turnover is because it is a physician ran medical center meaning the physicians get the chance to run the organization how they see fit and always keep the needs of their patient population and the foremost of their goals ("What Makes Mayo Clinic Great", 2013). The Mayo Clinic is one of two organizations that are recognized for having built in internal capabilities with both human resource management and health information technology (Fottler, Khatri, & Savage, 2010, p. 205). As far as strategic human resource

The Affordable Care Act requires the majority of Americans to have health insurance; although this is a huge change, the Mayo Clinic has announced that their organization will continue to care for their patients in the same ways that it always has; offering high quality care regardless of the person’s ability to pay (Wedzina, 2013). In an interview with the CEO Dr. John Noseworthy, he was asked what was the impact of the Affordable Care Act would be on the Mayo Clinic. He stated that, “If it is rolled out and fully realized, it would significantly impact the financial model of the Mayo Clinic. It is basically about insurance coverage, there is going to be less reimbursement for hospitals and doctors, so we are planning the next stage, which is how we redefine the way healthcare is delivered and experienced by patients” (Goozner,