Mcdonald's Coffee Case Study

1822 Words8 Pages
On February 17th, 1992, a 79-year-old woman named Stella Liebeck from Albuquerque, New Mexico ordered and accidentally spilled a cup of hot coffee on herself from a McDonald’s restaurant. Many individuals may have heard this story from the news, television, or even a relative, but what many people don’t know was how this incident would change the lives of many Americans for decades to come. The infamous “McDonald’s Coffee Case” would have a lasting impact on civil courts and the entire civil justice system, which has been debated recently through the usage of tort reform. Joanne Doroshow, the executive director of the Center for Justice and Democracy, described the civil justice system as “When you are hurt by somebody, harmed in some way, and the person or the company that harms you is negligent, or does this intentionally, you have a right to hold that wrongdoer accountable, and those are the civil courts that handle those kind of cases, and that is our civil justice system.” The “McDonald’s Coffee Case” launched after Stella Liebeck and family decided to sue McDonald’s for medical damages, after the family was “extremely surprised” with only receiving $800 to pay for an over $10,000 medical issue. The Liebeck case would spark an investigation into McDonald’s that revealed over 700 earlier complaints about burns from hot beverages during the period of January 1983 to March 1992. This investigation along with the power of the jury lead to the initial award of $160,000 in

More about Mcdonald's Coffee Case Study

Open Document