Thus, happy employees tend to lead to happy consumers. They also have acquired a human capital advantage by hiring and retaining quality talent. McDonald’s seems to be committed to proactive staffing because they are constantly training and looking within their organization to fill desired positions. By hiring from within, offering continuous training, and excellent customer service, McDonald’s has become a leader in the restaurant industry and demonstrates a sustained growth. Question 3 - What are some of the possible talent-related threats that could eat away at McDonald’s competitive advantage?
Panera’s HR Management has continued to look for high quality, friendly, and qualified individuals to help extend their business ethics and ideals to customers. Hiring these skillful workers allows Panera to, not only run their business efficiently, but effectively. ● Is it valuable? Yes, considering that from the bottom, the front line employees are always dealing with customers in the food industry. Also hiring qualified managers and bakers show that they are always trying to produce the best product possible.
Their comment will also improve the company management style and the company profit. Customers is one of the most important stakeholders to the company. Suppliers Suppliers are the internal stakeholders as they work with McDonald’s. McDonald’s have many different suppliers for their foods and drinks. They get the food ingredients from one supplier and the drinks are from another supplier.
A popular food franchise chipotle, offers health care insurance through the Anthem BlueCross BlueShield. This is a perfect example of existence needs in the hierarchy model due to the fact that people needs to know the care that they need. At the end of the day, when employers are doing their job, they will be visually ready on any tasked they are given and they will do it with a smile on their faces. Not only companies are offering health care benefits, some companies are offering rewards towards its employees whenever they are doing an excellent
Their employees are given the opportunity to work in a nurturing and thriving environment. The leaders of CarMax have put their words into actions for their employees to benefit from. Their efforts have earned respect from the employees as seen in feedback from employees on their website. The employee development and training initiatives are one of the biggest impacts they can have on their employees. “Training and development play a vital role in the effectiveness of an organization” (Falola, Osibanjo, & Ojo 2014).
They could ensure all employees are properly trained on diversity and anti-discrimination polices during orientation classes and on a semi-annual basis. Also, the company needs to ensure they are promoting and advancing diverse individuals for all positions in the company. This would show everyone that they committed to improving diversity at the company and their restaurants. How can they manage diversity throughout the organization? As suggested above: training, training, and more training.
1. Through extraordinary customer services, Whole Food Inc aims at nourishing and making the customer trips to their stores a delightful experience. The company serves its customers competently, efficiently and knowledgably. The customers are then satisfied and this will make the customers attract more customers into the business by advocating on the business.
Training includes: 1) Workbooks 2) Quizzes 3) On-the-job competency based training Workers are encouraged to work as a team. KFC is committed to making sure their people grow to their highest potential. KFC does their best to provide an interesting and exciting job for their employees. Operations KFC is a subsidiary of Yum! Brands, one of the biggest restaurant chain in the world.
Supply chain challenges arose around identifying local suppliers that can meet BURGER KING® Worldwide’s exacting and stringent criteria, and that have the capacity and willingness to develop and deliver products consistently. All their local suppliers have met the standards set and have committed to the development and investment required to meet their growing national demand. EXCELLENT MEAT PARTNERSHIP BURGER KING®‘s joint venture with Excellent Meat – an established, family-run meat manufacturer and distributor – to develop a standalone dedicated beef patty plant is critical to the vertical integration of the business. The partnership ensures that the constant demand for quality patties in South Africa is, and will continue being, met as the scalability of the plant allows for rapid expansion. Once the plant is fully operational, GPI expects a production capacity of three million patties a
Section 4 Findings and recommendations (a) Evaluate the effectiveness of the revenue cycle McDonald’s is apparently one of the biggest giants in the fast food industry, and this role simply proves that they did really well in their internal management. Therefore, we are going to evaluate the effectiveness of McDonald’s in term of revenue cycle. Initially, there is a lists of complaints available online about McDonald’s, as the accuracy of ordering process should be improve due to employees often process incorrect orders or even misplace the customer orders. However, in order to solve this serious issues, McDonald’s was able to adapt the Self-service Kiosk system. Self-service Kiosks is considered as one of the newest technology being used