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Mcdonald's Theory Of Scientific Management Of Mcdonalds

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In the beginning, McDonalds was run by two brothers named Richard and Maurice McDonald who not only owned but ran a hamburger restaurant in San Bernardino ,California in the 1950’s. Ray Kroc saw the potential in McDonalds and had ideas to expand it globally so he founded the McDonalds Corporation in 1955. Today, there are more than 33,000 McDonald’s restaurants globally in 119 countries (REFERENCE/web). McDonald’s applies Scientific Management by Frederick Taylor in their management. Frederick Taylor proposed four principles in scientific management that is ‘‘ the replacement of rule of thumb methods for determining each element of a worker’s job with scientific determination, the scientific selection and training of workers, the cooperation …show more content…

‘‘Taylor’s concept of motivation is to institute a system of inequitable pay for workers and a bonus system will create monetary incentives (Reference/web). There are many ways McDonald’s uses to encourage employee’s effectiveness at workplace that is by having programs such as ‘employee of the month’ (Reference website). Besides that, McDonald’s has established an incentive pay system and provide the employees opportunities to earn competitive total compensation when the performance meet goals and bonuses are given to top employees based on their individual and business performance(Reference …show more content…

The planning involves the mission and vision statement. McDonalds mission statement is ‘to be our customers favorite place and way to eat’ (Referenceweb).McDonalds vision statement which is also their aim is ‘serving quality food that our customers can trust(reference). From this we know that McDonalds aims to be trusted for delivering quality food. Organizing, the formal structure at McDonalds divides the organization in the departments and every individual knows his/her task well at which he/she needs to be specialized. The organization structure chosen supports performance and is aligned with the strategy of the restaurant of providing consistent quality and great service experience. Leadership at McDonalds, Steve Easterbrook is the CEO and is seen as the focal point from which the leadership appears. As a leader he keeps the employees motivated and committed and places great importance to customer satisfaction. Controlling, the line manager is in charge of keeping the employees working and according to the

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