McDonald's suppliers are required to adhere to the strict Code of Conduct, which enhances the supply chain ensuring that the fast food giant gets the best quality products as raw material for preparing the fast food restaurants. The firm values its supply chain in such a manner that there is no way a poor quality product can access the firm's production unit. In addition, there are checks and balances to ensure that only the best raw materials are used to prepare fast food products. These checks and balances often involve empowering the suppliers to supply quality products through training programs. McDonalds has a policy within all its subsidiaries and fast food restaurants worldwide of giving its employees a priority over all other things.
4 Loyalty appears to be in great force at Whole Foods out of the seven moral principles. Whole-food excellence and committing to honor each individual and their individuality has something to do with trust. The company admires those who are eager to consume knowledge and state their opinions on certain topics. Whole Foods take pride in each person’s background. They treat all employees equally and respect each other as human beings.
McDonald’s has aligned its strategies in business, human resources, and staffing by putting people first, and making all people their most important asset. They offer competitive pay and benefits, in addition to rewards and recognition, to their employees. McDonald’s offers quality products and value to their customers from the workers they offer benefits to. Employees tend to reflect how they feel about their job to their services of the consumers. Thus, happy employees tend to lead to happy consumers.
It also contributes directly to ensuring the food they serve is safe for guests. Burger King works directly with producers to ensure all products are ethically sourced and that they comply with global standards and best practice. Their criteria is strict and closely monitored to ensure they partner with responsible suppliers who apply water saving techniques, don’t abuse the use of chemicals, and who conduct stock rotation to name but a few. This helps us to ensure that the products served to their guests fully comply with their responsible food journey
These steps are applicable in the case of this project of the restaurant. First step is that management should define clearly and specifically the different strategic performance objectives of the restaurant project. These performance objectives should target the satisfaction of the customers of the restaurant in line with the best interests of the restaurant project. These strategic performance objectives should be easily achieved, evaluated and performed within the limits of the available resources. Second step is to make all those involved in the project coping with the stages of development of the project.
Theme 2 Identify a business entity in your area and apply the entrepreneurial knowledge and skills you have learned to write a profile for that business. I have chosen ‘Calisto’s’, an authentic Portuguese restaurant/franchise with a variety of influences from around the world to create a unique different and special blend of flavours which will be sure to tantalise all taste-buds. THE MICRO ENVIRONMENT The micro environment focuses on the internal aspects of the business over which the business has complete control and influence over VISION - The vision of Calisto’s is aimed to ensure complete satisfaction to their customers by serving good quality and mouth-watering food as well as affordability. MISSION –To be the best Portuguese restaurant
Pizza hut has various strategies and sub strategies to achieve its objectives. Effective supply chain in pizza hut ensures that quality food is provided to customer’s efficiency leading to consumer satisfaction. And in return a satisfied customer ensures that the company continues to manage its market leadership by the word of mouth spread by the customer & the market feedback. The below diagram reflects the supply chain management process in Pizza
“The employees ' responsibilities are defined by what they do, whom they report to, and for managers, who report to them, and it continues throughout this organization.” Functional Departmentalization is a perfect example of the process in which Taco Boyz works. Taco Boyz needs their employees to perform certain jobs in order to maintain the success of the production line; the initial order of produce and product, the order of the food by the customer, etc. All of these steps in the process of selling their food needs to be taken in order for the chain of command to be functional. This method of departmentalizing is a tactical and successful approach with regards to efficiency, crucial in any food service business. With specific tasks, roles and responsibilities and a division of labor, Taco Boyz works toward continual growth and a marketable perspective in order to attain their organizational goals.
Predictability is represented by how well we know McDonalds and we always know what to expect, where the menu is and what’s on the menu. This makes it very convenient for consumers. This in return controls consumers into doing what McDonalds wants them to do such as cleaning up after our meal. Replacement of human technology with non-human technology can be found through the computers and the way we order our meals. Finally the consequences of this matter are that we no longer rely on interactions with other people and actually communicating with one another.
Chipotle uses organic produce and free-range and antibiotic-free meats which requires them to work with a few selected suppliers which increases its supplier power. When it comes to the fast food industry which Chipotle plays a part in, Customer Power is a very important aspect of the industry. If customer power is strong, the customer has the power to set the price to what they would like to pay for the product. Customers in the fast food industry demand an experience which is unique and they also demand high quality food. They have the mentality of the customer is always right.