Mcdonald's Total Quality Management Case Study

One year after the changes were initially implemented in all the Chipotle locations, 86% of managers on salary and 96% of hourly managers were the result of internal promotions versus 20 percent in year prior (2014c). Sales increased dramatically and hundreds of new stores were opened nationwide. Most recently, many of the employees have taken advantage of the new wellness program allowing them to save money on their insurance and to get healthier

A popular food franchise chipotle, offers health care insurance through the Anthem BlueCross BlueShield. This is a perfect example of existence needs in the hierarchy model due to the fact that people needs to know the care that they need. At the end of the day, when employers are doing their job, they will be visually ready on any tasked they are given and they will do it with a smile on their faces. Not only companies are offering health care benefits, some companies are offering rewards towards its employees whenever they are doing an excellent

We must provide high quality standards care, make sure our clients not only are healthy and clean and appropriately dressed for the season, but also that they are able to express themselves, and further develop in life. In fact, our duty does not end with the necessities of everyday life, but it goes further, we must insure that our clients’ psychological needs as unique

Natural and organic brands, as well, as small labels buying from local farms, have become an essential part of the consumer lifestyle (Tarkan, 2015). With the increase in health awareness across the globe it has resulted in an increase in demand for nutritious and trans-fat free products (Tarkan, 2015). Growing the company’s baby food market can present another opportunity KHC can strategize to remain an industry leader. With the increase in incomes and changing lifestyle, the baby food market is growing around the globe. The global baby food market is expected to grow at a CAGR of 8% till 2019 (Markets, 2017).

This was a result of an increase in cash generated by operating activities that increased 11.2% from last year’s same period. Moves to drive growth Armed with a strong fundamental and cash position, Chipotle is making moves to improve its financial performance going forward. In order to sustain its competitive edge, Chipotle has taken various measures. For instance, Chipotle’s has expanded its delivery partnership with Tapingo, which will allow it to deliver to 40 college campuses by this year and more than 100 colleges by the end of 2016. Additionally, the company also added 48 new restaurants in the quarter, bringing its total count to 1,878.

Knowing how to set effective goals, so that it will allow the highest chances of success. You should make sure that the goals that you are setting are realistic, sufficient with the objective in vision and that it is going to be achievable. 5. Learning or having the skill to identify those factors that may affect the achievements of work objectives. This will enable you as a manager to maintain and know how you perform and behave in a number of work conditions as well as

It also contributes directly to ensuring the food they serve is safe for guests. Burger King works directly with producers to ensure all products are ethically sourced and that they comply with global standards and best practice. Their criteria is strict and closely monitored to ensure they partner with responsible suppliers who apply water saving techniques, don’t abuse the use of chemicals, and who conduct stock rotation to name but a few. This helps us to ensure that the products served to their guests fully comply with their responsible food journey

The next need is the safety needs which consist of the needs of the employee to be safe from physical and physiological harm in the organization. Most of the organization provides the first aid kit for emergency purposes, so does McDonald’s too. This will be helpful to the kitchen helpers in McDonald’s if there is any case of small injuries while working. This is to ensure the safety of the employees. McDonald’s also provide medical benefits to the workers and the compulsory deduction from salaries such as EPF,

McDonald’s has aligned its strategies in business, human resources, and staffing by putting people first, and making all people their most important asset. They offer competitive pay and benefits, in addition to rewards and recognition, to their employees. McDonald’s offers quality products and value to their customers from the workers they offer benefits to. Employees tend to reflect how they feel about their job to their services of the consumers. Thus, happy employees tend to lead to happy consumers.

Different managers have different styles that do not change and are better suited for different tasks. Relationship and task oriented leaders can be distributed depending on the task structure, leader’s position power and their relations with members. In McDonald’s, restaurant managers are mostly task oriented who handle structured task like overseeing sales and controlling profitability. Area (frontline) managers however are more relationship oriented and specialize in unstructured task since the restaurant promotes good working relationship and friendship among each other. These leaders are more qualified as they need to be patient in teaching and building a good relationship with their employees.