Two models of emotional intelligence have emerged since its inception, the ability model and the mixed model. The ability model explains emotional intelligence as “abilities that involve perceiving and reasoning abstractly with information that emerges from feelings”. The mixed model on the other hand, defines emotional intelligence as “and ability with social behaviours, traits and competencies” (Mandell and Pherwani, 2003). Some researchers have criticised both models, however the ability model is largely accepted and upheld by Mayer and Salovey (1993, 1997). The mixed model on the other hand is espoused by Daniel Goleman (1995, 1998) and Bar-On (1997) who believes that using the mixed model gives one the chance to broadly analyse the concept …show more content…
However, the need of strong emotional intelligence is require for the people who lead others. Ermer (2012) stated that the terms strong emotional intelligence and leadership have deep link as it helps the leaders to recognise the needs of their employees, there satisfaction level, retention and their performance. It is important for leaders to observe the level of satisfaction among its employees in order to motivate them and to help them in performing according to the high working standard so that they can benefit the organisation. Here are some of the factors that are important for an emotionally intelligent leader who possess the responsibility and proficient to lead people especially in an organisation (Houghton, et al., …show more content…
The more the leader knows himself the more he is able to influence and observe people. An emotional intelligent leader will not jump to any decision or opinion regarding any people but he will take some time to judge the employee’s potential and capabilities before taking the decision for respective person. Judging ability is one of the most essential qualities that a leader should possess in order to manage their working staff because it is seen that most of the people in executive department of the organisation lack this quality and predict wrong situations as it further worsen the situation in a working environment (Palmer, 2003). Therefore, leaders should learn certain techniques like focus on particular situation from different perspective, making alternatives plan to control the manage in organisation and observe the body language of management staff so that they can predict the situation that might occur in the organisation because of any disturbance in the work force for the organisation as it might create in the work balance of organisation. Consequently, a good leader should prepare to handle any of these messy situations so that it can be controlled before it become
In “Serve To Be Great” Tenney makes several references to the importance of emotional intelligence. Emotional intelligence is the ability to recognize emotions, control them, and apply them to solving a problem or task. In the fire service we deal with hectic and disturbing situations daily. It is imperative that we as leaders are able to maintain a calm and collected demeanor.
(2000). Leadership that gets results. http://hum.sagepub.com/content/53/8/1027.full.pdf+html. [Accessed 26 November 2014]. http://www.danielgoleman.info/topics/emotional-intelligence/.
According to Daniel Goleman (1998), Emotional Intelligence is "the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. Leadership influences the behaviors, attitudes and thoughts of others. Effective leaders help others navigate obstacles and challenges. They can also encourage and inspire those around them.
Based on the reflection of emotional intelligence case study on Kathy Smith, she is a experienced and competent project manager with ambitious, determined, confident and goal oriented. With the assigned of oversee a multimillion-dollar chemical plant construction project in southeast asia, she need to work with a team of local people. The working style of Kathy is top to down which is directive and performance-oriented. In my understanding of this case study, Kathy Smith is a person that lacks of cross cultural intelligence and competence. Despite experiencing problems with the team, she tend to persists in her own normal approach to work.
Everyone is looking for ways to get better and surveys seem to be the most expedient method leaders use to assess employees. Being able to utilize these tools allows leaders to look at a greater number of employees or potential employees. I have taken three surveys that will help identify my character strengths and weaknesses, as well as, my leadership strength and weaknesses. The first survey I took was Values in Action (VIA) inventory of strengths.
But even with all the leadership training programs and “expert” advice available, effective leadership still eludes many people and organizations. One reason, says Daniel Goleman, is that such experts offer advice based on inference, experience, and instinct, not on quantitative data. Now, drawing on research of more than 3,000 executives, Goleman explores which precise leadership behaviors yield positive results. He outlines six distinct leadership styles, each one springing from different components of emotional intelligence. Each style has a distinct effect on the working atmosphere of a company, division, or team, and, in turn, on its financial performance.
Ability models view emotional intelligence as absolute type of mental ability and therefore as a pure intelligence. On the other hand, mixed models of emotional intelligence merge mental ability along with personality traits. The ability model is proposed by John Mayer and Peter Salovey which emphasizes that emotional intelligence is a cognitive skill. Bar-On model on emotional intelligence emphasize as mixed ability model of both cognitive skills and personality traits.
Intelligence is the key of leadership because intelligent leaders can adapt to every environment and intelligence helps people to develop their personality
It is very important for an effective leader to understand emotions and emotional signs of his subordinates. The reason to that is that some employees might be very emotional
After many number of publications of papers, Trait Emotional intelligence was developed. Trait Emotional intelligence is assemblage of emotional self –perceptions located at the lower levels of personality. Trait Emotional intelligence is one’s own perception of own emotional abilities. This model overcomes the criticisms of ability model.
During my time in high school, I was responsible for leading a fund raising charity event. Aside from this experience I have not been in situations where I have shown or developed valuable leadership qualities (L1,2,3), however after attending the ‘Women in Industry’ event (appendix) I was motivated by these women to look for ways to develop these leadership skills further. If I can develop leadership qualities I can gain a competitive advantage to reach a managerial and higher paying position in my career. Emotional intelligence and leadership are therefore intertwined.
I’ve learnt that leadership is not about me as individual but how enable others to do their jobs and, lead them into positions where they can succeed. Mastrangelo et al. (2004) suggested that professional leadership (direction, process, and coordination) is an essential first step in the leadership process and it a foundation lead to willing to cooperate. In order to understand my personal leadership, I’ve done two assessments on personality and one on emotional intelligent.
Emotional Intelligence Salovey (2004) defined emotional intelligence (EQ) as organized responses, crossing the boundaries of many psychological subsystems, including the physiological, cognitive, motivation and experiential system. Emotions typically arise in response to an event, either internal or external that has a positively or negatively valence meaning for an individual. Emotions also about biological responses physiological reactions that can prepare the body for adaptive action (Reeve, 1992). On the other hand, emotional intelligence is the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and use this information to guide one’s thinking and actions
Martinez-Pons (1997) continues to explain that the ability to relate behaviors and challenges of emotional intelligence on workplace implementation is a really big benefit in constructing an outstanding team. One of the most usual factors that leads to retention problems is communication flaws that create disconnection and doubt. A leader lacking in emotional intelligence is not able to effectively measure the needs, wants and expectations of those they lead. Leaders who react from their emotions without sorting them can create mistrust amongst their staff and can utterly put their working relationships on the line.
Mia Rakić Professor Ana Gudelj Critical Reading and Writing November 16th 2014 Focusing On Stress at Work Nowadays, stress is a part of everyday life. The individuals have to face with the events that create negative emotions. Focusing on the negative reactions that are made by a stressful environment may influence the behavior of individuals.