Module 3: The Helping Professional

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As mentioned in Module 3, theory often guides the helping professional’s decisions when interacting with the client. Theory, coupled with knowledge of the situation and client preferences, is used to ensure that the helping professional makes sound, practical, and efficient suggestions. Sadly, the role of the helping professional often involves heavily sensitive and emotional topics. While demonstrating empathy and care, it is imperative that a helping professional also maintain a professional demeanor. Let’s continue with the example from Module 3 about the helping professional who comforts women and children who have suffered domestic abuse. After hearing heartbreaking stories, the helping professional might feel overwhelmed, saddened, and

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