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Summary: Improving Employee Performance

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According to Balyan (2012) every organization is established to achieve certain objectives. For these objectives to be achieved, the performance of employees becomes very important.
Ruth (2014) in line with Balyan (2012) opined that one of the objectives of business owners is profitability and organization’s success depends on employees’ performance: poor performance is detrimental to organization’s success.
According to Gabriel (2014) the success of any business is directly affected by the performance of the employees within the organization, whether or not those employees are dealing directly with customers. Business that clearly understands the impact of their employees’ performance are better able to manage employee output and productivity. …show more content…

Intellectual capital talented labour force is now central to many organizations. Human capital encompasses both abilities which are influenced in part by genetic factors (e.g. intelligence, health, personality, attractiveness) as well as acquired skilled such as education, job training, tenure work experience and interpersonal relationships (Shenathan and Tuma, 1994).
According to Pennings et al (1998) several arguments support the view that a high level of human capital is related to employees’ performance and organizational survival.
First, Gimeno et al (1997) found that even among firms of equal economic strength, performance and survival were a function of variability on human capital.
Boone et al (1996) research on the role of CEO characteristics shows that human capital affects employees’ performance. Similarly, since professionals endowed with a huge level of human capital consistently deliver high-quality services, organizations championed by such employees are better able to attract and retain clients and strategic …show more content…

In today’s competitive business world and difficult economy, coherent, effective communication is more essential than ever before. It is the foundation on which organizations and careers are built and a crucial component of lasting success whether you are communicating with bosses, co-workers, customers, vendors or peers, using effective communication is essential to employee performance. Whether it is a face-to-face conversation or a professionally written e-mail exchange, a meaningful message entails establishing a connection that leaves a powerful impression (Akosi, 2014).
Communication is the message issued by a corporate organization, body or institute to its publics. “Publics” be both internal (employees, stakeholders) and external (agencies, channel partners, media, government, industry, bodies and institutes: educational and general public) (Riel and Fombrun, 2012).
An organization must communicate the same message to all its stakeholders, to transmit coherence, credibility and ethic. If any of these essentials is missing, the whole organization may

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