Extract: In this essay, I will be talking about the supply chain management that Multi-Future BVBA uses. Multi-Future is a 25-year-old diamond manufacturing company that is based in Antwerp, Belgium. They operate worldwide in countries such as Hong Kong, Belgium, United States of America, Israel, and China. The diamond supply chain includes the diamond exploration process, mining, sorting, cutting and polishing, creating jewelry and selling the finished product. I have gone through Multi-Future’s supply chain and understood that there are certain things they are doing right, but also there are certain areas where they must improve on to increase their current market share and their current revenues. The reason Mr. Pankaj Shah (owner) decided …show more content…
The most important value matrices that Multi Future should follow are Total Cost Analysis, Strategic Profit Model and Customer Satisfaction. These metrics will help ensure that they maximize customer value and to gain a competitive advantage in the marketplace. Total Cost Analysis is very important. It can enable Multi Future to compare their cost streams with other big companies. After identifying where un-needed expenses are being used, managers can increase profits by reducing the total cost of logistics. Although this is very time consuming, the benefits outweigh the disadvantages, as there will definitely be a loophole that the company can exploit and bring in maximum revenues and low prices for its customers. Customer satisfaction is the most significant as it has a direct impact on the market share. Research shows that it is five times more expensive to bring in new customers than retaining old loyal customers. Another benefit that Multi Future can have through customer satisfaction is that the customer needs are also identified and this can help them align their services …show more content…
They need a plan to follow where they are sure of making profit in the long run. These models will help them analyze what new steps they could take to be ‘unique’ from the rest in the market. These models also measure net profit, return on assets, return on net worth and also assists managers in the evaluation of asset utilization decisions and cash flows. The only major disadvantage of this is the fact that cash flow timings are not monitored, but profit in the long run will be the guaranteed if done
- working with working staff to set up strategies, models and frameworks. - Setting client administration measures & assuring that the current standards satisfy the customers & helps retaining them. • Coordinating with the workers themselves can help effectively in setting appropriate models for the procedures & systems because they are the ones who interact directly with raw materials and producing the products, so they would know better if anything in manufacturing needs improvement or so. • It is important to satisfy the current customers in different possible ways in order to retain them which eventually leads in attracting more customers as well.
Task 5 Customer satisfaction Customer satisfaction is an indication whether the expectations of a customer has been met. Customer satisfaction is an abstract concept where that involves factors like the products quality and quality of service and the locations atmosphere where the products are being purchased, and whether the prices are suitable for the products or service. Businesses uses customer satisfaction survey to find out whether the customers are satisfied with the services and the products of the company. It’s a leading indicator of consumer repurchase intentions and loyalty
As stated in the case “because foreign sourcing does not support just-in-time deliveries, Bose “had to find a way to blend low inventory with buying from distant sources”, Suppliers should be able blend into technological innovation of Bose and be able to respond to Bose ’s needs in a timely manner to bring new products to market as quickly as possible. If not, it could have a devastating effect on sourcing of materials, inventory management and customer service which are core competencies of Bose. Question 2. What should be the relationship between Bose’s supply management strategy and the development of its performance measurement
Q1.a When talking about environment in general, we think of the surrounding things that have an ability to affect. Same is applied with marketing environment. Marketing environment is the collection of all of the surrounding actors and forces that have the power to affect the company 's ability to do its job in having good relationship with target customers and satisfying their needs (Kotler, Armstong, Tolba, Habib, (2011). Marketing environment consists of internal and external factors that have direct affect on the marketing program. Internal factors (or the microenvironment) are the ones closed to the company, for instance, the company, it 's suppliers, the marketing intermediaries, competitors, public and customers.
Johnson International Corporation (JIS) is a global company that offers logistical support to the military and private companies which employs 100 people and it is largely located in US, Europe and Far East. It has been doing business for last 15 years and it had a net income after tax of $10 million. 70 % of their business is related to military sector and its focus is to provide logical support to military and private sector. In this company the president and chief executive officer were the same person and he/she was responsible for the overall activities of the company. The company has cut the budget in various field including the budget in IT capital and human resource which includes training for employee.
The Value Chain 4 4. Operations Strategy Implications (Store level) 5 5. Inventory Management and Demand Forecasting 9 6. Supply Chain Management 9 7. Quality Management 11 8.
SWOT Analysis Before we implemented our opioid addiction and rehabilitation service, it was important for us to examine what obstacles we might face and need to overcome as well as what we might be able use in our favor to help with our service. We performed a SWOT analysis to help identify the external opportunities and threats that were present as well as our internal strengths and weaknesses so that we might more efficiently jumpstart our service. External SWOT Analysis
Dr. J.R. Bester founder of Science Applications International Corporation (SAIC) is headquartered in McLean, Virginia and employ 40,000 people in 2013. This Aerospace and Defense industry offer products and services in the system integration, technical services and solution and scientific engineering. SAIC strengths are their loyalty they have from their clients by proving their customers with innovative merchandise that put the company ahead of others in their industry, with management marketing teams improving services through services and merchandises increasing company growth. The distributors that the support the company provides the company supplies are better than their competition (A, 2012).
In fact, it is similar to an operational plan, represented in the financial terms considering income and expenditure’s estimation (Dees & Paul, 2004). Actually, the personnel
It would aim at establishing a strong customer lifetime value. It would also search for new markets in other
The best companies in the world are discovering a powerful new source of competitive advantage. It's called supply chain management and includes all onboard activities that bring products to market and satisfied customers. The Supply Chain Management program covers topics from manufacturing operations, transportation, purchasing and physical distribution for a single program. Coordinated the successful management of the supply chain and all these activities integrated in a continuous process.
Superior quality and innovation are important to achieving superior customer responsiveness. The ability to satisfy the needs of your customers will allow for your company to stay ahead of your rivals. Customers will be more likely to choose a company if they feel like their voice or opinion is being heard. Another part of this building block is the customer response time. Customers want their products quickly, so ability to deliver the product or service at a quicker rate is important.
Strengths: As a student one of my strengths is organization. I can say I can keep my school materials and notebooks organized in a way that I and others can comprehend. The reason I can say I am organized is because, I have hardly ever had in the past or present any issues with trying to find homework or assignments because I always kept my materials for each class organized and in a place I could easily find. Another strength I have is social skills. I can believe that I communicate with others well in a group.
Modern Stores The interviews were taken and the data were collected and we had also taken help from other articles from academic journals for an overview over the data. At the later step, we wanted to understand that what actually influence the performance of the Cold Chain Logistics. And regarding the elements which is able to manage the Cold Chain Logistics most effectively in a company.
Industry Analysis The service industry has been in the mainstay in Pakistan from a long time. It is one of the most important, and profitable businesses in the world, due to the need of products being transported from its source to its destination. Corporate giants such as TCS, leopard and Courier have almost formed a monopoly on transporting goods on an international level, and operate in most countries across the globe, including Pakistan . TCS alone had a revenue income of 10 billion dollars in 2014, figures that tell the magnitude of the operation, and the industry itself. However service industry sector not only comprises of such corporate giants, but also local services, that have a limited amount of capital to begin with, and provide