Multicultural Teams Case Study
1.3.1 – Working in Multicultural teams:
In the previous chapters, we dealt with the concept of teamwork and high performance teams. In this chapter, let’s look at how the multicultural teams operate and how these teams can be managed in an organisation.
When individuals come together to form a team, there may be different ideas, conflicts and decisions. However, when a multicultural team comes together, there may be differences which could be more challenging than others as the team may consist of people from different ethnic and cultural backgrounds. However, the presence of a diverse team can have a positive impact on the organisation. Let us explore the various aspects related to a Multicultural team.
A multicultural team is one which consists
…show more content…
Managers dealing with multicultural teams must consider a few aspects such as:
- They must avoid the possibility of stereotyping as in grouping or thinking that people from one particular country or region may behave in the same manner
- Study the communication style followed by individuals from different countries
- Allow the members in the team to prepare towards a specific discussion as they need to overcome barriers of communication
- Managing the team requires the manager to monitor the roles of the team members avoid conflict between the team members.
- Managers must encourage team building activities.
1.3.2 - The nature of a multicultural team
The nature of a multicultural team is such that:
• The Employees develop a sense of cultural awareness among the employees.
• The employees contribute to the organisation based on their cultural background, experience and
…show more content…
Conflict management: When a group comes together to carryout a task, it brings together differing values, differing perspectives, sometimes leading to conflict. Conflict can arise when the team has been given a new task, or when the team members are unable to adjust to the environment. The presence of these elements has an impact on the performance of a multicultural team. Managing Multicultural teams is considered to be a process which proactively and strategically manages the needs of a heterogeneous workforce. The benefits that can be derived out of multicultural workforce includes a bigger pool of creative ideas , solutions , better accessibility to new markets and also better adaptability to marketplace changes.
1.3.4 - Performance: Cultural differences within a multicultural team must be dealt with in order to connect the people within the team. Research indicates that a multicultural team achieves better performance than a homogenous team.
A research by Jehn et al (1999) studied how various types of diversity affects team performance.
He created a model which discussed three types of diversity,
• Informational diversity: The differences that exist in the cultural background, work experience and other specialised
Advantages Of How Diversity Make USarter By Katherine Phillips
167 Words | 1 PagesShe points out gender and racial diversity in a workplace help people bring their knowledge and intelligence together to increase team performance. In addition, people engage in more critical thinking and gain broader viewpoints when they hear different opinions from someone in a different
Ac425 Unit 5
870 Words | 4 PagesMission Statement Team 5 will work together to accomplish needed assignments for MG425, Managing Through Leadership. Team 5 will collaborate with the necessary resources to accomplish our set task. Team 5 will use available technology for research, discussion and final submission of assignments. We will maintain focus, work diligently, stay professional and assist each other with respect. Team 5 won’t just focus on assignments for this course but we hope to obtain a better understanding of leadership and the objectives of the course that will help us succeed in the workplace.
Glt1 Task 2
2251 Words | 10 PagesImportance and benefits of managing this diversity There is prescription that a company could apply to be successful, therefore it depends on the capability of the leader to sort out what is best to the organisation based on the level of productivity of the workplace. Leaders and managers should know and recognise skills that are vital in creating a positive and effective diverse workforce. One day session of training and programs is inadequate to change a person’s behaviour and styles, therefore the company need continuous development, implementation and maintaining trainings and awareness foundation. The welfare of having a diverse workforce is that it brings a unique standpoint to the company.
HCL 315 Team Development Paper
1022 Words | 5 PagesIn week 4, we went over how to understand the different types of teams, what were the strengths and weaknesses of each team. In the course we discuss innovation team, cross-cultural team, permanent team, temporary team and virtual team. We also discuss intercultural teams and how it affects the work place. Through this assignment I learned that I have worked on a cross-functional and virtual team. With the cross-functional team we have to come together and prepare a work document for a top customer.
Cross Functional Team Case Study
1162 Words | 5 PagesHow do I handle the challenges of managing a cross functional team? Introduction “Get the right people on the bus, the wrong people off the bus, and the right people in the right seats.” - Jim Collins’ quote from the book, Good to Great Forming Cross-functional teams to work on projects has become popular in the last few years. There are three primary reasons: a. The team has improved coordination and integration b. Expand organizational boundaries (Lines of Reporting, Verticals, Functions) c. Reduce the cycle time in terms of service delivery When people come together from various disciplines, they bring diversity, their expertise in problem solving, different perspectives to look at the problem statement, their creativity and innovation
Impact Of Diversity In The Workplace
1568 Words | 7 PagesThe ways in which diversity can impact on work and work relationships: Cultural diversity can affect the workplace in numerous ways. Negative impacts can include miscommunication, creation of barriers, and dysfunctional adaptation behaviors. Positive impacts can include building a sound knowledge base fellow colleagues, which can make for smoother integration of the organization into foreign cultures. Many organizations have recognized that the workforce is changing and they are working to create a work environment in which diversity and difference are valued and in which employees can work to their fullest. They are dealing with the problems that arise when people in the workplace communicate.
How Does Diversity Affect Your Work Relationship
1111 Words | 5 Pages- Diversity brings a variety of ideas and viewpoints to the organisation especially when creative problem solving is required. - Diversity increases passionate workers and makes work fun and
Conflict Theory In Nursing
1444 Words | 6 PagesUNIVERSITY OF TECHNOLOGY, JAMAICA COLLEGE OF HEALTH SCIENCES CARIBBEAN SCHOOL OF NURSING, UTECH Bachelor of Science in Nursing (BSN) Conflict Theory Submitted in partial fulfillment of the module SOC 1001: Sociology Submitted to: Mrs.Rená Blackwood-McIntosh (Lecturer) Prepared by: Michaella Pryce ID #: 1402203 Date: September 26, 2014 Montego Bay, Jamaica Conflict Theory A conflict may be defined as a disagreement resulting from an individual or groups of individuals due to a difference in attitude, beliefs, values or needs with unwillingness to conform. Conflicts may be interpersonal, intrapersonal, intergroup or intragroup conflicts.
Case Study Of Google's Project Aristotle
1347 Words | 6 Pages1. Introduction This case study explained how Google embarked on Project Aristotle to study about their teams so as to determine what made a successful team. In managing the complex organisational environments in Google, managers were faced with a lack of mutual communication within the senior engineer’s team.
Conflict In Apple Company
1305 Words | 6 PagesIntroduction Conflict is unpleasant, but inevitable throughout life. In any situation involving two or people, conflict may arise. Conflict can be defined as, “any situation in which incompatible goals, cognitions, or emotions within or between individuals or groups lead to opposition or antagonistic interaction” (Learning Team Toolkit, 2004, pp 242-243). People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always agree. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008).
The Importance Of Workforce Diversity In The Workplace
1405 Words | 6 PagesToday’s most business primary concern is retaining workforce diversity. Recognizing the importance of diversity in the organization and effectively manage to ensure the organization and its valuable diverse employees are growing hand in hand. Rising of immigrants’ employment opportunity, joint venturing business globally has equally brought an opportunity for shared values, exchange of cultures and intelligence to widen the opportunity for business enterprise and also a platform for employees to reach target goal.
Challenges Of Workforce Diversity
854 Words | 4 PagesWe live and work in a diverse world, consists of people with divergent backgrounds with different needs and preferences. This multicultural world brings out the potential on improvement and efficient, but also comes with that are the challenges. Workforce diversity acknowledges the reality that people differ in many ways, visible or invisible, mainly age, gender, marital status, social status, disability, sexual orientation, religion, personality, ethnicity and culture (Kossek, Lobel & Brown, 2005). The culture of an organisation plays a big role in the performance and sustainability of an organisation, and it is also important to the well-being of its employees.
Teamwork Assignment
1145 Words | 5 PagesAs the group also had people from different nationals, I understood different cultures and connected with them. In the beginning, none of us had worked together, each of us came from a different academic background, had expertise in diverse fields and individualistic approach to undertaking projects. Individual commitment to a group effort is what makes team work. At the same time it proves to be an additional bonus for us as we avoid mistakes at work. There existed the cultural and language differences among the team members.
Assignment On Diversity Management
1107 Words | 5 PagesSuccessful strategies link diversity progress directly to business results. (www.diversityinc.com/diversity-management) Diversity in the workplace means bringing together people of different ethnic backgrounds, religions and age groups into a cohesive and productive unit. Advances in communication technology, such as the Internet and cellular phones, have made the marketplace a more global concept. In order to survive, a company needs to be able to manage and utilize its diverse workplace effectively. Managing diversity in the workplace should be a part of the culture of the entire organization As a group we discussed diversity management and realized that the world is a big place and there will always be diversity.
Cultural Diversity Report
1574 Words | 7 Pages1- Introduction This report will state and elaborate the idea and the concept of culture, cultural diversity as well as handling with cultural diversity in an organization. It will clarify and explain the advantages as well as disadvantages for a company having employees of different cultural backgrounds. Likewise, it will also explain significance of dealing with different cultures, influence of culture over the workers and style of management. Similarly, it will also discuss significance of cultural training and cultural diversity implications in managing an organization.
More about Multicultural Teams Case Study
Advantages Of How Diversity Make USarter By Katherine Phillips
167 Words | 1 PagesAc425 Unit 5
870 Words | 4 PagesGlt1 Task 2
2251 Words | 10 PagesHCL 315 Team Development Paper
1022 Words | 5 PagesCross Functional Team Case Study
1162 Words | 5 PagesImpact Of Diversity In The Workplace
1568 Words | 7 PagesHow Does Diversity Affect Your Work Relationship
1111 Words | 5 PagesConflict Theory In Nursing
1444 Words | 6 PagesCase Study Of Google's Project Aristotle
1347 Words | 6 PagesConflict In Apple Company
1305 Words | 6 PagesThe Importance Of Workforce Diversity In The Workplace
1405 Words | 6 PagesChallenges Of Workforce Diversity
854 Words | 4 PagesTeamwork Assignment
1145 Words | 5 PagesAssignment On Diversity Management
1107 Words | 5 PagesCultural Diversity Report
1574 Words | 7 Pages