ipl-logo

No-Show Patient: Case Study

717 Words3 Pages

The term “no-show patient” is used to describe patients who fail to reschedule or cancel a scheduled appointment. In outpatient primary care setting dealing with no show patients is one of the biggest challenges that has a tremendous impact on productivity and efficiency of the clinic. Residency teaching clinics are making constant efforts by actively participating in research studies and applying various strategies to decrease no show rate at the clinics. At Kaweah Delta Family Medicine Center we are looking at past interventions to develop proactive and effective ways of reducing no-show rates. Though there are numerous projects and researches conducted, this remains a major issue at outpatient clinics. A study by Du Moutier et al, showed …show more content…

This includes communicating to the patient the effects of missing appointments not only on the clinic but on their health as well 6. Double booking: All patients with chronic no show history were scheduled on a separate schedule for their appointment. If they arrived, they were added to the physicians schedule but were seen after the scheduled on time patients. The no show patients were notified of this policy earlier. This intervention reduced the no show rate in the Milwaukee clinic from 30 percent to 20 percent 2. At Kaweah Delta Family medicine center, we can implement some of the interventions discussed earlier to reduce our no show rate. One of the first interventions includes sending patients preferred reminder modality in their preferred languages. Young age is one of the independent predictor of high likelihood of missing an appointment 7. Using text message service in this technology friendly population can improve appointment adherence . A randomized control study found text messages modality equivalent but cost effective compared to telephone reminders. Second intervention that can be easily implemented at the clinic includes identifying chronic no show patients first, and then physician will begin to educate them on the impacts of not keeping their

Show More
Related

  • Suburban Independent Clinic Case Study

    369 Words  | 2 Pages

    Medical technologies and apps are relevant to solving most of the challenges affecting Suburban Independent Clinic(SIC). The implementation of mobile technologies will improve the efficient and effective delivery of care to the patients visiting the clinic. Mobile devices and its application will facilitate SIC patients to have 24/7 access to their medical records, refill their prescriptions, complete medical forms online, send emails and video chat with their doctors, thus leading to a better opportunity of managing their conditions. Patients will have other options available for scheduling their appointments. With improved mobile technology and apps, patients could schedule their appointments using text messaging, email, web app.

    Read More

  • Hrm 531 Week 9 Final Paper

    936 Words  | 4 Pages

    1. Have began the process of updating the forms for Psychiatric Evaluations as well as the forms to document follow-ups visits (Medication Management). The purpose is to improve the flow of information, simplify its use, assure the appropriate content, and facilitate arriving to the appropriate billing codes. 2. Met with all extended providers, as well as doctors to continue to ensure consistency in the delivery of quality care and the utilization of best practices, Participation in the MACRA/MIPS on a weekly basis 3.

    Read More

  • Mainstays Medical Center Vision Statement Paper

    1562 Words  | 7 Pages

    This will help patients receive the correct medications, teach them how to take their medications and remind them when their appointment is with their physicians through the aid of text

    Read More

  • Primary Care Case Study

    362 Words  | 2 Pages

    Decision makers will need to determine how to best utilize nurses, technicians, and other professionals to close the gap in providing services to patients. Nurses require less time to train, are less expensive to train, cost less to employ, and can increase the efficiency and productivity of physicians who provide care to patients. The increase in the use of health care services as well as the increase in the number of venues where health care is provided has also increased the job opportunities for nurses and other members of the healthcare workforce. The demand for primary care services has stimulated the training of nurse practitioners, physician assistants, and certified nurse

    Read More

  • 30 Day Readmissions Research Paper

    1057 Words  | 5 Pages

    Another group, the Quality Partners, a nonprofit group established to be a Medicare improvement organization, tested an intervention to reduce thirty-day hospital readmissions. As a Medicare-funded pilot program, it involved coaches meeting with patients to empower them to reach out to community providers when symptoms begin, rather than when waiting until there is a need for the hospital (“Intervention Lowers”, 2011). These studies display the opportunity for change when healthcare

    Read More

  • Ppaca Pros And Cons

    777 Words  | 4 Pages

    Introduction A. The Affordable Care Act (ACA), also known as The Patient Protection and Affordable Care Act (PPACA), was created in 2010 under the President Obama administration. It is designed to reform the current healthcare system by offering more health insurance options at affordable rates. The reform aims to provide individuals with more health insurance options, alleviate out of pocket costs, and prevent gender discrimination. The basis of providing millions of Americans with quality health insurance options greatly benefits a majority of individuals.

    Read More

  • Repercussions Of Missing Appointments

    421 Words  | 2 Pages

    The repercussions of missing an appointment There are a range of effects for a person missing an appointment. Not only will missing an appointment affect the individual who missed it, least of all, not showing up for a scheduled appointment is disrespectful to all the people that might have benefited from it in the first place. Missing an appointment not only punishes others that may have gained from that time slot, you also punish the practitioner by wasting their valuable time. GP appointments in the NHS are being wasted every day by patients not bothering to turn up, the lost time is equivalent to a year’s work for 1,300 doctors and costs the NHS more than £300million annually.

    Read More

  • Integrated Health Care Model

    1212 Words  | 5 Pages

    Such as, several hospitalization for mental health concerns, lack of training and education in medical staff that lead to improper referrals and occasionally chart reviews by a provider after a massive emergency. This has provoked patient leaving with out referrals and not being linked to care or being managed poorly. Many patients have stigma even being associated with the term ‘mental health’, which can then lead to no treatment at all (CORRIGAN & WATSON (2002). Another main focus is to provide the necessary information/resources to prepare practitioners for the arrival of integrated health care. This includes the education being provided to staff members in hopes to engage patients in behavioral health services to improve their overall well-being, medical and behavioral health.

    Read More

  • Public Assistance Case Study

    459 Words  | 2 Pages

    Client was reminded she must call in advance to reschedule her appointment if she is unable to attend. She is currently scheduled to meet every other Wednesday.

    Read More

  • Wgu S311 Task 2

    434 Words  | 2 Pages

    This occurs only when the patient agrees to “opt in” as presented, if deemed beneficial, by the physician and the pharmacist. Therefore, necessitating only one visit to the pharmacy per month for the patient. In order to effectuate this process, patient copayments or cost sharing and current dispensing parameters need to be adjusted in order to protect both patients’ out of pocket costs and pharmacists who are providing the health care service in compliance with state and federal mandates despite the quantity being

    Read More

  • Fisher Week Three Response To Mcconnelly: Case Study

    150 Words  | 1 Pages

    Fisher Week Three Response to McConnelly Yvonne, your post was extremely intriguing to me as a community health department is not an environment I have had the privilege of experiencing. Interestingly, the utilization of computerized order entry does not prevent the prescriber from ordering an incorrect medication dose or the wrong drug (Lapane, Waring, Dube’, & Schneider, 2011). Do the facility employ process to assure nurses are checking the medication in order to avoid the administration of an incorrect drug or dosage? Distractions have been linked to medication errors, consequently, and the ability to care for a solitary patient at one time clearly minimizes the distractions and interruptions that a nurse may experience during medication

    Read More

  • Essay On Hospital Readmission

    441 Words  | 2 Pages

    Reducing readmission has become a high priority for government and a healthcare system (2). The cost of readmission is very important, in US, accounting for an estimated $17.4 billion in spending annually by the only healthcare system(1).

    Read More

  • Cultural Competence In Health Case Study

    769 Words  | 4 Pages

    Cultural Competence for Health Professionals Reflections Unit I: Why cultural competence? Read Abdikadir’s patient summary and reflect upon his story 1. What do you think are the issues that Abdikadir is dealing with?

    Read More

  • Observation In The Waiting Room

    813 Words  | 4 Pages

    Recently, time was spent observing and waiting at a doctor’s office. The practice is a small, one doctor general practice. Sign-ins are done on individual slips of paper, and left on the counter, then patients sit and wait until called. In the waiting room, the doctor tried to mitigate aggravation for those waiting by providing a television, a variety of recent magazines, and various medical brochures.

    Read More

  • Narrative Essay On Cattail

    785 Words  | 4 Pages

    Surely enough, the plan worked, at the designated time, I didn’t receive my prescription. I thought I was the smartest kid on the block, but soon enough I got bored and decided to come out. Even though I avoided the pain at the designated time for it, once my mother saw me later, I was faced with the same problem I tried hard to

    Read More

More about No-Show Patient: Case Study

Open Document