Nonverbal Communication: Principles Of Business Communication

Abdulrahman Alsutaihi
C601-13-113207
Principles of Business Communication W1004
Introduction to Non-verbal communication 2
Three main areas of non-verbal communication 2 - 5
Importance of non-verbal communication 6 - 7
Conclusion 8
Referencing 9

Non-verbal communication
Communication is generally described as has had both a verbal and nonverbal element. Whereas verbal communication often refers to the words we use in communication, nonverbal communication refers to communication that is provided by some means other than words.
Three main areas of non-verbal communication:
1- Kinesics:
Kinesics is the study of a human body movement. It involves such variables as facial expression, eye movement, gestures, posture and walking activity.

Posture:
Posture can consider people's emotions, attitudes, and intentions. Research has recognized a wide range of postural signals and their interests, such as:
• Open and Closed Posture: Two forms of posture have been known, ‘open’ and ‘closed’, which may reflect a person's degree of confidence, state or receptivity to another person. Someone seated in a closed position might have his/her arms closed, legs crossed or be positioned at a small angle from the person with whom they are communicating. In an open posture, you might expect to see someone immediately facing you with hands apart on the arms of the seat. An open posture can be used to communicate openness or interest in somebody and a readiness to listen while the closed posture might imply discomfort or

Nonverbal communication can represent a message both verbally and with the correct body signs. Body signals comprise physical features, conscious and unconscious gestures and signs, and the mediation of individual space. The wrong message could be confirmed if the body language communicated does not match a verbal message. Nonverbal communication establishes a first impression in common situations like attracting a partner or in a job interview: impressions are on average formed in the first four seconds of meeting. First encounters or interactions with another person strongly affect a person's understanding. When the other person or group is receiving the message, they are focused on the entire situation around them, meaning the other person uses all five senses in the interaction: 82% sight, 12% hearing, 3% smell, 2% touch and 1%