According to Chenoweth et al (2009) all the way through verbal and non-verbal communication, people can easily express their issues and apprehensions as well as their anticipations, confidences and reservations for care and treatment. Moreover, the healthcare workers reconnoitre the patient’s condition by listening and asking queries; they converse treatment and care options with the patient and they give all-important information to the patient regarding the health issue. In addition, these features of communication are important for authorising patients and enlightening their wellbeing and quality of life. However, lack of communication, instigated by the healthcare provider’s incapacity to be focused and rightly meet individual concerns that might effect in unnecessary sorrow in elder people. Morgan & Yoder (2012) stated that despite the significance of high-quality collaboration, few types of research have steadily scrutinised collaboration with elder people in the situation of healthcare facilities often utilised by a particular group of people, which contains home-based healthcare, optometry and
In regards to written communication, it is essential that the health professional is clear and concise while using relevant and simple language for the patient. In conclusion, this synthesis has explored the vitalness of therapeutic communication in improving patient-centred care. Through being more aware of one's self, using positive verbal/non-verbal language, active listening, showing empathy and building a trusting and respectful relationship, a nurse is able to create a healing therapeutic environment for the patient, leading to positive experiences and outcomes for each party
The patient has respect for the clinician 's experience and the clinician has respect for the patient 's wishes, needs, concerns and builds on past experience to meet immediate needs. (Paget, 2011). The second method of communication is Harmonized goals. This is when the patient and nurse both agree to a plan of care for the patient. This includes aspects such as the patient knowing the risks, benefits, and implications of procedures.
It is so important to make a patient feel comfortable during their visit. Explain to the patient what you're going to be doing. Let them know that this is something that the doctor has ordered and that it will be a quick and easy procedure. Make sure the patient is feeling comfortable. Talk to the patient, show them that you care about them.
Four models of communication with applicability nurse to patient communication in healthcare are reviewed. The Rogerian Model describes the role of the relationship between healthcare provider and the patient. Carl Rogers (1951) stated the therapeutic relationship as central to facilitating healthy adjustment in the patient. Communication is client-centered as the patient is the focus of interaction. The healthcare provider communicates with genuineness respect and empathy to foster patient adjustment to behaviors toward health.
The mnemonic SOLER is used to remind healthcare professionals that how to that Reducing proximity, maintaining eye contact and using open postures can show they are listening and concentration on what is being said, and making the speaker feel more comfortable (KRASEZWSKI & McEWEN 2010). Active listening often involves using paraphrasing, summarising verbally what a patient has said to ensure a mutual understanding of the messages send by the patient to the healthcare professional (WALKER 1990). However paraphrasing too often can suggest the healthcare professional finds the words the interviewee uses unacceptable, causing frustration (MOSS 2012). In an evaluation of my strengths, weaknesses, opportunities and threats I highlighted my understanding and use of paraphrasing and active listening as strengths and facial expressions, gestures and touch as weaknesses (Appendix 1). I created an action plan to develop my understanding and use of touch in practice (Appendix
You should be a good listener. Whether you are a doctor trying to obtain a medical history or a nurse observing a patient, you must be able to handle information without the need for patients to repeat themselves unnecessarily. • Be Outgoing. You must be able to work harmoniously with the different personalities, including patients, physicians, and other co-workers. • Be Adaptable.
Active listening is highly recommended because being attentive to the patient shows careless. Sitting facing the client with open posture and learning forward while making eyes contact and relaxing will show the patient that you are listening
• Physicians are to influence and lead their patients by example. • Illness, discomfort, pain, and the dying process are learning opportunities for both the patient and the physician. It cannot be avoided and should be taken in stride instead to learn more about one’s whole being and life approach. • Physicians and experts are supposed to encourage their patients to evoke the healing power of love, hope, humor, and enthusiasm to release the toxic consequences of hostility, shame, greed, depression, and prolonged fear, anger, and grief. • Optimal health is more than the absence of sickness.
Because by practicing humanistic medicine, the doctors can earn the patients’ trust. People trust the person who listen to them, communicate with them and care for them, which are the things that doctors do when practicing humanistic medicine. If the patients trust his or her doctor, they are willing to comply with his or her suggestion and naturally effect of the treatment will increase. Also, the state of the patient’s
Reflection on the meaning and values can widen a patient’s perspective of life, death, and outcome of present circumstances. Assist the patient with resolving bitter feelings and coming to terms with the present situation. Provided the patient’s health is not compromised, bring plants and flowers to the patient room or position the bed so the patient can see outside. Convey a positive attitude in the presence of the patient. A cheerful disposition conveys to the patient a sense of hope and joy.
Therefore, there is no single model that is the clear choice when choosing the best physician-patient relationship. However, while each model might be an appropriate choice under certain circumstances, they all have their own downfalls. After reviewing all the models and discussing their strengths and weaknesses, Emanuel concludes that the best physician-patient model is the deliberative model. This model embodies what the ideal of autonomy is, where a patient “assesses their own values and preferences; determining whether they are desireable” (41). Overall, physicians need to possess knowledge, be able to communicate, and teach when interacting with their patients.
This leads to a process of actions and reaction resulting in an interaction. An interaction is the goal directed portion of relationship built upon perception and communication. This leads to a transition, which is when mutually valued, as goals are achieved. Building a nurse-patient relationship with good communication is the key to mutually work towards an attainable goal to improve the patient 's’ health and quality of life. According to King “If nurses with special knowledge and skills communicate appropriate information to clients, mutual goal setting and goal attainment with occur” (as cited in McEwen & Wills, 2014, p. 176).
The value of the patient, recognizing their feelings and how to regulate their feelings effectively was discussed in the session. The patient was reminded in the group to adhere to OTP guidelines through providing drug screens as requested, and continued SAIOP attendance and