Nt1330 Unit 3

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1. If there is poor communication in the workplace for example, schedule face-to-face meeting weekly. 2. If there is poor communication with friends, ask them what they do not understand and then broadly explain it again. 3. If there is poor communication in services such as customer service, ask for a different representative instead of staying on the line repeating yourself. 1. Accept the harsh criticism with a smile and once you leave the situation, forget about the criticism, and go on with your opinion. 2. Have a one-on-one meeting with the person who gave the harsh criticism and ask them to give their explanation. 3. View the harsh criticism as a learning opportunity. There is perspective you may not have considered that could help

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