In this First Clinical Practicum, it is incredible that I have spent 8 weeks to work in medical and surgical wards. Standing out of laboratory, all new things in the wards are curious to me so I am aggressive to explore and grasp every chance for study. Apart from many psychomotor skills I have learnt and applied, I found something I have to improve for my further nursing field. In this reflective journal, I would like to focus on one significant item which is communication. Kimberly B. Chapman (2009) mentioned that as healthcare providers try to accomplish more in less time, the relationships between patients and providers-and among partners-naturally suffer. After experiencing this placement, I perceive that learning how to communicate with …show more content…
Four models of communication with applicability nurse to patient communication in healthcare are reviewed. The Rogerian Model describes the role of the relationship between healthcare provider and the patient. Carl Rogers (1951) stated the therapeutic relationship as central to facilitating healthy adjustment in the patient. Communication is client-centered as the patient is the focus of interaction. The healthcare provider communicates with genuineness respect and empathy to foster patient adjustment to behaviors toward health. In view of the real case, I found that this theory is helped to foster our relationship. As a result, I started conversation with her and offered suggestions about ways to taking drugs without conveying disapproving feelings, actions. I spent time to help her have a meal by touching her hand. Touch is effective in providing comfort (Stevens,1975). I was delighted that she started to accept and be kind to communicate with me. It evidenced that showing a willingness to attentively listen without judgment help approach to the patient and keep healthcare plan on the schedule. After handling such circumstances, I perceived that stress from time constraint may be a limit to nurse-patient …show more content…
Poor communication is so important that the Institute of Medicine identified it as the cause of many medical errors (Institute of Medicine, 1999). The Center for American Nurses (2008) defines disruptive behavior as “behavior that interferes with healthy communication among providers and adversely influences performance and outcomes. For instance, at the beginning of the placement, I found a reason behind the occurrence of client errors and missing nursing interventions that is insufficient communication among my teammates. Meanwhile, I have learnt a more systematic presentation to turn over cases and apply. Standard protocols, such as SBAR (situation-background- assessment-recommendations) are now commonplace as a way to improve communication (Beckett & Kipnis, 2009). Moreover, until I listened to the change-of-shift report in the surgical ward, I have understood how important the use of SBAR is. It is work to guide other providers to alert each behavior of patients through clear, simple and orderly
Nurses and physicians need to express themselves in a clear and precise manner, their message should rely on verification and collaborative problem solving. They need to displaying a calm and supportive demeanor under stress, maintenance of mutual respect, and authentic understanding of the unique role (Robinson, Gorman, Slimmer, Yudkowsky, 2010). Not everyone was born being able to express themselves in such a manner, therefore providing the necessary education and skills will help both nurses and physicians gain the confidence and competence they need to work
The purpose of this paper is to report results of an organized review of the literature which studied bedside reporting in the hospital
Every patient is handed-over to the next set of clinical staff at the start of every shift. This is to ensure the patient get conternuaty* of care and is always getting the best care possible. It also means everyone understands the plan and end goals for the patient as well as there
‘Discuss the communication methods that nurses use to understand and respond to people’s personal and health needs.’ “Use a range of verbal and non-verbal communication methods, and consider cultural sensitivities, to better understand and respond to people’s personal and health needs” The Nursing and Midwifery Council Code 2015 (NMC) aims to guide nurses on what is expected of them, to help them apply the best practice available when providing care for their patients. It is what every nurse should strive to achieve. An extract from the NMC code states “Use a range of verbal and non-verbal communication methods, and consider cultural sensitivities, to better understand and respond to people’s personal and health needs”. This essay will discuss factors that can impede effective communication, and in doing so, discuss some of the different methods of verbal and non-verbal communication techniques used by nurses
Communication is essential to all nursing roles. The role of communicator, nurses identify client problems and then communicate these verbally or in writing to other members of the health team (Rnpedia.com, 2017). Excellence of a nurse’s communication is an important factor in nursing
Communication plays a critical role in the healthcare industry. It is a critical part of a nurse, as you will be providing viable information to the different peoples. As a nurse one reason that communication is critical is during handoff. A handoff is “A standardized handoff communication tool is recognized as a Joint Commission patient safety goal to reduce communication errors and improve patient safety” (Taylor, 2015). In recent years, healthcare facility has changed the handoff from a report outside the room to a bedside shift report.
Communication is an essential piece of caring for patients. Multiple team members will collaborate when providing patient care. It is crucial that critical information is included in the numerous hand-offs that will occur. A lack of communication will definitely put the patient at an increased risk for errors and threaten patient safety. It is essential to include all members of the team.
With the use of consistent handoff tools, there is likely not a missing piece of information that leaves the receiving nurse with gaps in any information. The inconsistency of use of different tools such as SBAR (Situation-Background-Assessment-Recommendation) or electronic handoff methods is where information gets lost. The use of SBAR is commonly used to maintain uniform communication. In example of the use of SBAR against the situation mention earlier, the known history of imprisonment with bloody sputum were not mentioned in the background or assessment piece of handoff. Not only did this impact patient safety but also the safety of nursing staff.
Proper communication skills can decrease stress related to the miscommunication of ideas. It has been shown that “communication plays a key role in the diagnosis, care and treatment of patients” (Khademi et al., 2021). Continuing with the angry family member scenario, the nurse should encourage the family members to express their feelings and the nurse should acknowledge what has been discussed. This shows that the nurse is displaying positive, interpersonal communication by providing compassion and active listening.
Introduction Nursing is provision of professional care to individuals, families, and communities in order to make them attain, maintain or recover optimal health and resume the good quality of life. Other than the receiving professional training and possessing well-trained therapeutic skills, nurses should also have good ability of interpersonal communication, because during the process of therapy, large amount of communications are involved in it. Nurses and patients will experience an inter exchange of information between each other so as to reach their mutual goals. Hildegard E. Peplau raised the theory of interpersonal relations, the theory explains the phases of interpersonal process and nurses’ roles in different phases, encouraging
As a nurse, you’ll regularly work one-on-one with patients, and proper communication in such situations means far more than just giving a dose of medicine or starting an IV. Nurses are responsible for talking to patients and helping them understand medical situations, which can be complex and quite scary to the person who 's going through such tribulations. Great nurses are clear communicators who truly listen to patient needs (and make sure to acknowledge that those patients ' concerns are being
According to Patterson & Krouse (2015), It is important to transfer the message in a good way, for that the communication skills is one of the most important basic skills of nursing leadership. More than that, communication in nursing can make their job efficiently and help them to communicate with a wide range of people, including the patient, patient 's family, and healthcare providers. However, unlike bad communication, which increases nursing staff problem and can lead to worsening the patient health condition, a good communication saves time and reduces the problem of nursing staff in resaving and deliver the right information. Furthermore, communication is not only talking with the patient it’s also listening to what the patient 's family and healthcare providers are saying to collect more information that helps the nurses to save lives. In this paper, I will reflect my communication that goes well with one patient.
Nurses have to face with patients, families, physicians, and other professionals who are a
Interpersonal skills and effective communication among healthcare professionals are at the core of quality patient care. Interpersonal skills are defined by Rungapadiachy (1999, p.193) as “those skills which one needs in order to communicate effectively with another person or a group of people”. It includes verbal communication, non-verbal communication, listening skills, negotiation, problem-solving, decision-making, and assertiveness (Skills You Need, n.d.). The National Joint Committee for the Communicative Needs of Persons with Severe Disabilities (1991) defined communication as, “Any act by which one person gives to or receives from another person, information about that person 's needs, desires, perceptions, knowledge, or affective states.
Therapeutic communication is an interaction between a nurse/ healthcare worker and a patient that helps advance the physical and emotional health of the patient by using verbal and nonverbal communication. Therapeutic communication is an active process. This communication is an important part of building a healthy interpersonal relationship, explains "Psychiatric Mental Health Nursing" .Nurses, mental health professionals and other health care professionals use therapeutic communication to educate the patient or to elicit information for analysis. The nurse uses various strategies to help the patient express their ideas and feelings in a manner that establishes respect and acceptance. This, in turn, enhances the patient 's comfort levels, encourages a feeling of safety, and increases their trust in the nurse.