Occupational Stress Research Paper

Occupational Stress on lecturers in University Sultan Zainal Abidin, Kuala Terengganu – An Employment Relations Perspective

A Conceptual Paper

Mohd Nasri Bin Saupi

University Sultan Zainal Abidin

Abstract

This paper is to discover their observations of stress, their attitudes to handling stress focus on lecturer in Universiti Sultan Zainal Abidin (UniSZA). It is also to intention broaden the scope of analysis by investigating a range of employment factors, such as disciplinary problems, overcrowded classrooms, excessive paperwork, inadequate salaries and lack of administrative support are among the stressors that confront lecturer that can contribute to occupational stress among lecturer. The expected findings from the case study reported

Psychological stress can influence to severe physical values, some of which can be serious (Brady, et al., 1958; Seligman et al. 1971; Selye, 1956; Weiner, 1992; Weiss, 1970; 1971a; 1971b). Occupational stress which defined as observed on the- job concern. Work stress exists to be become a more general problem in recent years, evaluate by surveys done on the subject. Occupational stress arises when demand exceeds abilities, while job-related stresses are responses or outcomes resulting from the experiences of stress. The issue of ‘emotional labour’: a requirement for employees to act in an empathetic, positive and friendly manner at all times when dealing with student and senior management in order to make them feel wanted and welcome (Anderson et al., 2002; Grandey, 2003; Lashley,

4. Research Methodology

The exploratory nature of the investigation a qualitative, comparative case study methodology was adopted. The two universities in Kuala Terengganu were chosen to represent the different types of universities within the education sector because to obtain a clear picture of a problem. Besides that, it is an empirical investigation of a particular contemporary phenomenon within its real-life context using a multiple methods of data collection. Within the three case studies, the data were collected using interviews. The interviews represented the lecturer from the entire faculty.

5. Expected Findings

Although these findings highlight some of the differences between Universiti Malaysia Terengganu and Universiti Sultan Zainal Abidin, such as the configuration of lecturers and content policies and practices of the university, both universities share the core elements of the same function, such as similar feedback, especially the perception of stress. Specific themes related to the research questions have also emerged that require further exploration that is the level of pressure is seen, coping mechanisms based on individual, sources of stress and compliance with the