One Pacific Health Club Case Study

One Pacific Health Club has a problem with their customer registration and the details about the customer and instructor. This is because they need to register the customer and keep the detail about customer and the instructor by using the logbook; this will make the staff take a long time to find the customer detail about their payment, their class schedule, and their attendance. To solve this problem, I proposed the solution by create some website portal so the customer can register online and claim their member card at One Pacific Health Club. By this way One Pacific Health Club can keep the customer detail and show their payment detail and class schedule.

Registration manually can be accidentally switch details and also end up with inconsistency in data entry or in hand written orders. The effect of not only causing problems with customer service but also making information unable is used for reporting or finding trends with data discovery. When mistakes are made or changes or corrections are needed, often a manual transaction must be completely redone rather than just updated. With manually or partially automated systems information often has to be written down and copied or entered more than once. Time consuming and costly to make reports, copying of data entry, without of security also can be a problem for manually registration. The solution are customized online registration a good online provider will permit full modify of event registration

By creating requirement modelling which is to investigating business processes and document new system. There are six facts finding but we only have to choose three of them which are interview, observation and questionnaire. We having an interview at celebrity fitness which located at The Mines shopping mall and having an observation there as well. The questionnaire that we make is based on the system that the others are using and about the physical