To have an idea about Operations Management, the articles about on how to improve an organization operation must be reviewed. In these articles, there we will learn about on how to improve one’s management of operation on a company.
Operations Management in Charcoal Business (By Athinis, G., 2011) One of the articles that were gathered by the proponents is the operations management in the company of Pyrsos, Ltd. In this company, you will see the overview of the objectives of the Pyrsos Ltd., and how the company is doing in transforming the inputs into outputs. There, we will observe the company regarding the constraints in the company, the effectiveness of their equipments, their techniques in forecasting, and their way of applying their
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In producing the quality products, you should always maintain the reliability of you products. The customers will appreciate and will create good impressions which will lead you to obtain more and even loyal customers. “Durability means the total useful of the product or service, assuming occasional repair of modification.” (Slack, 2007). Producing a product with high durability will make you gain more profit from customers. Although the charcoal is a consumable product, making it more durable than other brands will make it storable for a long time which will make your retailers order more of your products with large amounts. “Contact refers to the nature of the person-to-person contact which might take place.” (Slack, 2007). Communication is essential to all of us. It should be used properly between the producer and the customer to make them have a good connection between them. Good delivery of information about your products will make your customers aware to what are they going to expect to your product. Good feedback from your customers will make you more aware about what are the other things that you should improve to continually satisfy …show more content…
Just like the key of satisfying the customer’s needs, “it is an approach that puts quality at the heart of everything that is done by an operation including all activities within an organization.” (Slack, 2007). It is basic that you should satisfy the customer’s needs. They are the main reason why you produce your products. Therefore what you are processing is based on what they want. In order for your company to successful in your operations, each one of you must have a good communication to work effectively as a team with a single direction. You should work together by doing all of your responsibilities in your designated positions in order to avoid delays in every operation that will affect the demands of your customers because every single person in your organization affects the quality of your products. And lastly you should be aware of your costs while taking care of the quality of your products. These costs include prevention costs, appraisal costs, internal failure, and external
Properly articulating, patience and good steering ensures that everyone is working towards the same goal as we attempt to develop a collaborative solution. In addition to remembering that peer pressure is real, your positivity will suddenly shift on to that individual. 2. Explain your approach to customer service and records management.
Building Trust Good working relationship in a team cultivates trust and constantly gives members assurance of everyone being in the benefit of
Operations management needs to be effective by making sure that customers’ needs are being met. The production process is the act of combining various immaterial inputs in order to create a good or service which has value and contributes to the utility of consumers. Dymocks The Company will support the sole trader in negotiating great terms with major suppliers in order to achieve the best benefits and discounts. Once an order has been put in with suppliers, the order will then be processed and the goods will be created.
In order to, analyze the company’s performance, we will closely focus on financial performance which is the degree to which financial objectives have been accomplished. This process measures the result of the overall financial health of the company over a period. The most efficient and effective metrics we choose were the improving operating income and return on equity and increasing sales, earning per share. Firstly, our sales have gradually increased in every single period, despite the minor changes in initiatives.
Quality product is critical to just-in-time (JIT) purchasing system. Poor product quality from a supplier can disrupt the entire supply chain and result in expensive production. If Bose corporation receives a poor-quality that they need to send back to the supplier, entire Bose’s production processes disrupted. Such occurrences can shut down production line in some cases. Since Bose uses JIT system which minimizes inventory.
L.L. Bean. Inc Item Forecasting and Inventory Management Executive Summary L.L.Bean, Inc. has been a trusted source for quality apparel, reliable outdoor equipment and expert advice for over 100 years. Founded in 1912 by Leon Leonwood Bean, the company began as one-man operation. With L. L.'s firm belief in keeping customers satisfied as a guiding principle, the company eventually grew to a global organization with annual sales of $1.56 billion. The company headquarters are in Freeport, Maine, just down the road from the original store.
2. Total quality Management According to the Harvard business school professor David A. Garvin, the quality of a product is based on eight important dimensions which are: performance, features, reliability, conformance, durability, serviceability, aesthetics and perceived quality . The PRADA Group is particularly known for the outstanding quality of its manufacturing processes, and for its excellent raw materials, which are the main determinates to its successful high quality products. The Marketing
In addition, effective communication is one of the most important factors that can influence the result of team’s work. Whether there is a good result of group’s work
Strategic Quality and Systems Management Report Operations Management Operations management is now the most essential part in maintaining organizational systems. Actually operations management means all the necessary activities of an organization like finance, human resource management, research, marketing etc (Elnathan, 1995). Whether it is planning, leading, organizing or controlling, they all are part of an organization’s operations management. Because of the speedy change of the business environment, internal and external factors like market position, market value, possibility etc. (Stanton, 2001).
In my own words, total quality management approach is the ceaseless procedure of lessening or disposing of blunders in assembling, streamlining store network administration, enhancing the client encounter and guaranteeing that workers are dependent upon pace with their preparation. Total quality management aims to hold all parties in the production process as responsible for the general nature of the overall quality of the final product or service. Total quality management is a management philosophy and company practices that aim to harness the human and material resources of an organization in the most effective way to achieve the objectives of the organization (Hoyle, David 2007). This theory consists of eight principles. The first principle is customer-focused organisation.
The purpose of Operations management within an organization is to control the production process and business operations as efficient as possible to achieving overall organizational goal (investopedia.com, 2017). Therefore operation management creates policies, processes and procedures and also use various methods and techniques to maximize profits thus achieving organizational goal. Approaches or Techniques of operation management To improve the operational performance, operation management use various techniques to improve the operational performance. Some of these approaches are: Six Sigma Lean production Queuing theory TQM In this section below some of these techniques or theory has been explained: Six Sigma: Six sigma an effective and significant process improvement theory
Each and every goal should be analyzed to determine the potential impact on firm
Superior quality and innovation are important to achieving superior customer responsiveness. The ability to satisfy the needs of your customers will allow for your company to stay ahead of your rivals. Customers will be more likely to choose a company if they feel like their voice or opinion is being heard. Another part of this building block is the customer response time. Customers want their products quickly, so ability to deliver the product or service at a quicker rate is important.
Operation management is a crucial tool which help organization to achieve its objectives. This is required for limited period of time and finances to fulfill the objectives. Benefits of safe, timely, cost effective, high quality and law abiding production Safe production is important for sustaining the skilled workforce. This gives them the peace of mind and make the most of their abilities to contribute towards the prosperity of the company.
Product design can fulfil the demands of the customers and they are willing visit the same company again in the future. Referencing to the words of Vonderembse (n.d.),