The Importance of a Company’s Culture The culture of a company is one of the most important and sometimes overlooked factors in an organization. The culture can increase employee engagement and increase productivity which will allow a company to reach its goals, “From productivity and engagement in the organization’s day-to-day, to an employer brand that naturally fuels recruiting efforts, to creating a lasting brand that customers immediately recognize, there’s no escaping it – culture radiates outward into the marketplace” (Straz 2015). The culture can have a great impact on the employees. Employees thrive in a positive working environment and the ability to engage with their managers without fear of retaliation. When a company creates a
That could result in positive publicity, which would mean more R2s can be added to the Add Hope program. What is Professionalism? The competence or skill expected of a professional. It refers to the way business managers and employees conduct themselves when dealing with stakeholders within specific work environment. It makes sure of compliance in the generally accepted manner of doing business- ethical conduct, appearance, communication, attitude, responsibility, knowledge, skill, integrity, respect, etiquette and loyalty.
One of the corporate values of this company is to provide an enriching and rewarding workplace for its employees. Its management strives to attain this by focusing to deliver quality services to its staff members through trying to mirror the viewpoint that its customers have concerning the company. It also uses some of its benefits like for example part of its profit to cater for various products such as accident protection insurance, company-paid cancer policy, and employer-paid life insurance for the employees. Providing these products freely or at subsidized prices mean the company focuses not only on attaining benefits but also on ensuring the corporate values are
In Stakeholder theory, the employees are viewed as individuals with specialized skills, which provide value to the company. According to Berens (2012), the relationship between the company and employees is very important. By involving the employees in decision making process such as long term planning and short term planning provide an in depth contribution as they are working in the company, they have unparallel knowledge of the inner company workings thus have insight in to what will or won't work in the company. Example employees are the one creating a brand, respect and reputation for the company. They spend countless hours with customers thus they know and understand what they want.
Among the key influences on individuals relationships with peers, supervisors and all employees in an organization are the individual characteristics that they possess. These characteristics are referred to as intrapersonal experiences or a personal identity. According to Shockley-Zalabak (2012), intrapersonal experience is partly based on self-concept that is influenced in turn by different past experiences including different affiliations to a group. The intrapersonal experience of the individual comprises of self-concept, personal needs, communication competencies, predisposition to behaviour and expectations. Watson (2013) stated that recognizing individual experience as complex and varying from one person to the other, appreciating and understanding the difference is central to building satisfying and effective organizational relationships.
Employee engagement is a role the employees play in creating a resilient environment for the organization. Employee engagement means that workers are committed to their jobs and switched on at work. This role consists of Career contentment- employees are content with what they are doing, Feasible management- workers display leadership qualities and become more innovative. This encourages resilience as employees are problem solvers and more innovative. "Tesla encourages employee engagement by creating a dashboard that conveys results from a valuable anonymous internal survey that let workers share reviews and concerns to better understand employees.
Target Corporation developed corporate social responsibility and set a goal for each responsibility. By setting goals, Target Corporation makes a way to create a positive experience for its customer, make a great workplace, support an environment and community, and working together as a team to develop solutions that matter to all, that is the power of "working together". Target Corporation helps its employee to achieve their personal well-being that allows them to create a sustainable resource to help Target Corporation's customers. As part of its corporate social responsibility "The Together Effect" a rare opportunity, Target Corporation works with its partners, customers, employees, and communities to make the world a better
A well-designed organisation structure provides an appropriate platform for company growth in long term. Productivity will be improved as employees can focus their time and attention on productive tasks. Positive workplace culture encourages more new workers to join the company and helps in retaining talents. 2.3 Operation improvements The inputs, conversion processes and outputs at OB10 are inefficient and need improvement. By having proper human resource planning and organisational structure as the foundation, OB10 can proceed with its operation improvement plan.
Introduction This paper is a systematic discussion of the benefits of a strong organizational culture and the overall impact of the strong culture on individuality. A strong culture is vital for the long-term success of organizations, if aligned accordingly with their mission. The strong culture could how ever hinder individuals in the organization from practicing their free will. Some individuals tend to conform to values that they do not actually believe in. This can be as a result of employees seeking out to find a sense of belonging in the work area.
EMPOWERMENT In order to build a culture of excellent customer service within your organisation, it is just as important to give an equal amount of attention and emphasis on empowering your employees to meet the set standards. Employees should have a certain level of autonomy and the right repertoire of skills to determine the best possible customer service to be provided to a customer. Set and define the service standards expected from your employees and then equip them with the power and skills that will allow them to meet customer needs in the best manner possible. Ensure that your employees are well aware of the company mission, vision, goals and policies of the company. This will allow them to understand what the company stands for and how their actions and interactions with customers will affect the company as a whole, giving them the confidence to give the best they can to help the company achieve its goals and targets.