Organizational Structure In Hospitality

1322 Words6 Pages
Organisation structures in hospitality
Minipaper - 16 September 2014

Naam: Larissa Regina
Student number: 10515216
Course: Netwerk Organisatie INDEX

Introduction Page 1

About Apollo & The Leading Hotels Page 2

Literature Review Page 3

Conclusion Page 4

Reference Page 5 INTRODUCTION
This paper will be a research paper about networks and how they work in practice. Now, to do so we have to know what a network is and what it means in this situation, because there are different types of networks and ways to implement them.

What is a network?
A network is primarily a flexibel organisation with a non-hierarchical structure, where each organisation has it’s own place in
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This because people love to travel and are bound to invest in relaxation, fun and adventures. Not just investments in hotels and travel agencies, but also restaurants, shopping malls, car rentals and other activities. As a result of the growing amount of companies working together in networks, in terms of tourism organisations this is also the case.

But what I was interested in, was which of the different types of network (economy, technologic or societies) is the most advantageous for a company (like Apollo Hotels & Resorts or The Leading Hotels of the World) in a touristic aspect and if it actually makes a difference in this case.

Apollo Hotels & Resorts seemed like the perfect example of a new chain that focusses on working with different hotels, but having a binding aspect. In this case there “brand”.
I chose a specific company to further research, so I could get more in depth information and a detailed answer. By answering the research question we will find how the process of working in a network in a tourism aspect is and how Apollo Hotels & Resorts uses the network in it’s
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This might be because of the fact that workers have to be comfortable in their environment to be able to serve, treat and work for clients. Not only this but in this line of work each individual has to spend a big amount of time in the organisation.

What is really surprising is that there is a imbalanced perception between managers and employees in the hospitality industry. This has been reported by several hospitality research referring to service ideals, learning environment, turnover problems, management styles etc.
Organisational Learning is also one of the aspects of a network as societies. The learning environment that Øgaard(2006) mentions would fall under the same concept as organisational learning.

Furthermore, it is important for some organisation to get the most income, but that is the case for all of different industries as well. So network as economy would not be the first choice for hospitality organisations. And efficiency is apparently not one of the top goals of most companies in this industry.
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