Osteopathic Practice Standards

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“Poor communication is at the root of most complaints made by patients against osteopaths. Effective communication is a two-way process which involves not just talking but also listening.” A2 1 found in the Osteopathic practice standards highlights the importance of interpersonal communication skills and the ability to adapt communication strategies to suit the specific need of a patient and enable the best possible results in treatment. Topics that can influence when working with a patient and what could potentially happen are verbal communication, non-verbal communication, law, consent and confidentiality. Having a full understanding of these skills and how to apply them to a patient in a clinical situation allows them to have confidence

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