Hello Vy, I really enjoy reading your outline because I think that you have some very good points on your essay. In addition, I also think that surveillance of consumers by retail anthropologists is not manipulative and unethical. I understand that some people will say this is their privacy about what they buy, but customers really have some benefits when their actions are recorded by the retail anthropologists. First of all, when markets use consumers’ surveillance, they will know more about what their customers really need so that they can create a better shopping environment with more products that match what their customers wish for. Moreover, I really like that you included the job opportunity for retail anthropologists in your outline.
The thought of being observed without consent is quite troubling, disturbing even. Those who intrude on other’s privacy are seen as outcasts in society; spying is socially unacceptable. These individuals are often referred to as ‘voyeurs’, or most commonly, ‘creeps’. Malcolm Gladwell’s article, “The Science of Shopping” discusses the research that Paco Underhill collects as a ‘retail anthropologist’; which is obtained through hidden cameras.
In addition, this website calls upon ethos rhetoric to establish the superiority of American Apparel as a company. It makes the argument that vertical integration creates better conditions for the environment, community, and ultimately customer. Ultimately, the website is effective at achieving its goal because of the use of multiple persuasive strategies. It first brings out a snap emotional response on its home page, and then follows that up with arguments as to why American Apparel is the superior company. The reader is left with both reason and emotion telling them to buy American Apparel.
The art and craft of shoppers is no longer just running to the store to get some necessities. Shopping has evolved into much more than just a thirty-minute trip to the one local market in your area. Shoppers nowadays have more power in where they choose to spend and what they choose to buy. Because of this, the shoppers and companies have evolved with the expanding consumer pastime that is shopping. Anne Norton focuses on how retail companies have evolved in order to manipulate consumers into buying their product while Malcolm Gladwell uses a consultant, Paco Underhill, to explain how retail companies can analyze and influence human behavior in order to sell their goods; the combination of these articles creates a chess-like game between
Nestle Marion in her essay “The Supermarket: Prime Real Estate,” she develops a theory about how a supermarket itself is a strategic mastermind that uses psychological tactics to make people buy certain products. Certain products appeal to certain aspects to a human; this includes packaging, advertising, and placement within the supermarket. In order to develop such a plan, food corporations hire scientist that study human emotions to determine which products appeal most to their wants. Marion’s conclusion about supermarkets and their overall business strategies seem hard to believe but are easily accepted. Her detailed findings of the matter require more analysis to see if they produce any merit.
Shoppers are now profiled in their economic status and the "race" of the important factors in the consumerism of the United States, but unfortunately, the low status of the minority is placed at the bottom of the society. Meanwhile, the prospect for the future is not good, and the change is on the horizon for the "race" of the idea has finally been thoroughly examined. Through introspection into American society, changes for the better can
Some people say that the data is harmless but most people say otherwise. I think that stores should not be allowed to spy on you because they are just trying to manipulate you into buying more products. Second people don’t like it and are upset. And third people are worried that their data is going to be stolen or sold. I think that stores should not be allowed to spy on you.
The article “The Science of Shopping” written by New Yorker staff writer Malcom Gladwell, is based on retail anthropologist and urban geographer Paco Underhill. Underhill studies the shopping characteristics through frequently watched surveillance tapes to help store managers improve the setup of their goods and services. Through those footages he evaluated his observations and the statistics to help define his theories with the purpose to make sellers conform to the desires of the shoppers. Underhill, an insightful and revolutionary man, provides a view of science to displaying merchandise and creates a positive experience for both the buyer and seller. I agree that Underhill’s scientific theories; the Invariant Right, Decompression
A Summary and Response to Andrew Leonard’s “Black Friday: Consumerism minus Civilization.” It all started in the 1960s; Someone thought that it would a good idea to make the day after Thanksgiving a great day for advertising for shopping for Christmas. Andrew Leonard covers this topic of how bizarre shopping has become in recent years in “Black Friday: Consumerism minus Civilization.” Leonard pokes fun at the consumers who rush these stores for the best deals offered up by the crazed advertisements.
The combined results of these two studies help Lopez in taking a decision, he got insights from the interviews which were strengthen by this survey. The three key themes of consumer interviews when compared to COMPASS project, they show relation in segmentation. Techno-socializers and functional socializers needs match with second key theme of consumer interview.
Therefore, Consumerism has variety of meanings, it can be defend as protecting consumer interests, advertising, sales promotion decency, and the quality of the products. Also, it can be defended as consumer rights protection. Consumerism affects poverty because it causes some to consume more than they need, forces limits on choice, and influences
Consumption In Aldous Huxley’s “Brave New World”, the concepts of consumerism and utopia are continuously compared and discussed in tandem with one another to decide if any correlation between them is present. Although people may argue that the humans belonging to the World State are happy, their lack of simple human pleasures such as love, religion, intellect, free will, etc, denies the people of actual joy. Since the government is what controls these pleasures by glorifying consumption, the World State’s culture and consumerism must interrelate. The government's control of common human experiences and characteristics such as love, pain, religion, and free will result in the total dependence on the state.
One reason that consumers feel it is unethical to be surveillance by stores, is that they were being watched, however the unethical part is selling the data about a person to other people or companies. In the YouTube video Science of shopping: Cameras and software that Track our Shopping Behavior it says “[c]ameras like these are positioned directly above and picture resolution is intentionally set low” (VideosatNSF). This shows that the stores care about the shopper’s privacy. This keeps any personal face recognition to be undetermined giving the shopper closure that there is no way they could be identified if the video is played back. If the camera is position above a shopper it is only viewing the top of your head.
Consumer is one who consumes the goods & services product. The aim of marketing is to meet and satisfy the Consumer needs and wants. The modern marketing concept makes customers the centre stage of organisation efforts. The focus, within the marketing concepts is to reach target and largest customer’s sets ball rolling for analysing each of the conditions of the target market1. Consumer behaviour can be defined as “the decision making process and physical activity involved in acquiring, evaluating, using and disposing of goods and services”.
Introduction At the start of this course, I had no idea what to expect. This is due to the fact that marketing is a field that offers a combination of so many different disciplines such as art, psychology, and statistics. I encounter marketing on a daily basis but have strangely enough not reflected too much about it. Nevertheless, it is a very interesting subject, which deals with promoting and selling services and products.
1.0) Introduction 1.1) Background During the past decades, the retailing industry has gone through many important changes. Saturated markets, fierce competition, and the turbulent macro-economic environment have condemned retailers to reconsider their retail strategy. Actually there are four factors which have constantly been reshaping the world of business – technological advances such as the internet, the loss of geographic advantage resulting from globalization, the shake-up of the traditional industries as a result of de-regulation and the rising power of the modern and complex consumer. However one of the most important factors remains the evolution of the Internet.