Despite higher spending on health care, the U.S. health care system ranked last on patient safety, efficiency and equity according to the Commonwealth Fund survey. Our aim should be reduction of high healthcare costs without decreasing people access to health care or sacrificing quality. A collaborative effort is required to work on above recommendations to solve the problems besetting our health care system. References: 1. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3096004/ 2.
The healthcare industry in the US is at a crossroads. The cost of healthcare in the US has increased substantially with the Federal health care cost reaching $950 billion in 2011, to make it the single largest contributor to the national debt (Arroliga 2014). U.S. healthcare costs currently exceed 17% of GDP and continue to rise. When compared to other countries, there is a distortion in relation to healthcare spending and healthcare outcomes. Despite the investment, the US ranks in the lower quartile of the countries in the developed world for quality and access. Many explanations to the increased spending have been set forth, including the aging of populations, the development of new treatments and a care delivery system that is fragmented and disorganized. According to Kaplan, Perverse incentives also contribute: Third-party payers (insurance companies and governments) reimburse for procedures performed rather than outcomes achieved, and patients bear little responsibility for the cost of the healthcare services they demand (Kaplan 2011, pg1).
This article define medication errors and when occur these medication administration errors (MAEs) such as one or more of the seven rights of medication administration (right patient, right drug, right dose, right time, right route, right reason and right documentation) are violated. Moreover, the writers suggest study more about nurses’ knowledges with and perceptions on preventing MAEs through this journal. Wulff, K., Cummings, G. G., Marck, P., & Yurtseven, O. (2011). Medication administration technologies and patient safety: a mixed-method systematic review. Journal of Advanced Nursing, 67(10), 2080-2095.
The patients experience within the hospital is collected from a survey done randomly among patients. Each hospital must have at least 300 survey responses per year. After collecting the data, the data is submitted to the survey data warehouse, where it is analyzed and adjusted to truly reflect the hospital’s conditions. The Centers for Medicare and Medicaid Services along with the Agency for healthcare research standardize the survey results with the hospital consumer assessment of healthcare providers and systems survey. This survey has only thirty-two questions which are analyzed each year.
Medicare reimbursement is partially based on a facility’s Star Rating. A critical component to this is patient surveys and HCAHPS. I have seen a push toward the customer service experience. Indeed, I feel strongly that every healthcare worker including nurses should treat each of their patients with respect, equality and do the absolute best to meet their needs.
Introduction For several decades, government officials and healthcare experts have been discussing the broken and dysfunctional US healthcare system. The US ranks highest for cost and lowest for outcomes. Healthcare accounted for 17.4 percent of the gross domestic product in 2013 (CMS.gov). The Institute for Healthcare Improvement highlighted the quality of healthcare in the US or lack of quality with the 100,000 lives campaign. The Institute for Healthcare Improvement brought national attention and awareness to the epidemic of hospital errors and the loss of life related to those errors.
Accountable Care Organizations (ACOs) are comprised of doctors, practitioners, and hospitals, to give healthcare services to patients. The goal of coordinated care is provide high quality of care through an integrated service model while avoiding unnecessary duplication of services and preventing medical errors. The ACO is evaluated through a quality metrics to assess care provided to patients in a cost efficient manner. CMS has established five domains in which to evaluate the quality of an ACO 's performance which include 1) patient/caregiver experience, 2) care coordination, 3) patient safety, 4) preventative health, and 5) at-risk population/frail elderly health. When the ACO is successful in providing care through this system, the savings
Ambulatory care refers to medical services that are performed and rendered on an outpatient basis, without admission to a hospital or other facility. Ambulatory services can include but are not limited to the use of dialysis centers, ambulatory surgical centers (ASC), physical therapy clinics, emergency rooms, pharmaceutical services, radiological services, and dental clinics. This paper will briefly have described the above mentioned ambulatory services, their role in the health care industry and the direction of ambulatory services in American health care system. According to a World Health Organization (WHO) report, “The organization of ambulatory care has been changing rapidly especially in the USA. Phenomena such as increasing size
To create an environment where these errors are a rare occurrence, all healthcare professionals must dedicate themselves to implementing QSEN's six core competencies each and every day. These professionals must also speak up when they see room for improvement in their workplace. Regardless of the healthcare setting or demographic of patients, safe outcomes are the purpose of providing patient-centered care. Since nurses are the largest subgroup of healthcare professionals, their ability to make strides towards improved medication administration is undeniable. As the nursing code of ethics states, nurses have the duty to protect the health and safety of those in their care (Winland-Brown, Lachman, O'Connor Swanson, 2015).
Staff work with the same residents day after day, and the CMs know what the residents take for medications every day. An intervention for preventing the medication error from happing again is implementing a better system in which the medications are administered. First, the medication administration record (MAR), could become computerized. This way it makes it difficult for the CM to sign off all the medications at once for the residents when setting them up. This would alert the nurse that all the residents were getting their medication at the same time, which is impossible.
PROBLEM SOLUTION With patients today using the threat of reporting low satisfaction rates in the hopes of receiving faster or higher quality care, they seem to have taken the upper hand in some of the decision making of what takes place in the healthcare world today (Sullivan). But is it really the survey results that will make the drastic changes that are needed? Instead of questioning whether providers spend enough time with patients, ensuring that the provider gives the patient the option of which medical treatment or drug is best for them, or simply having the patient rate the provider from 0-10, zero being “worst provider possible” to ten being “best provider possible,” (Ganey) patients should simply be asked to leave comments or concerns about their visit. It is understandable and unfortunate that not everyone in the healthcare field can do their job professionally and appropriately, and those people should be reported.
Medication errors are preventable adverse events and costly to patients, insurance companies and health care organizations (Institute of Medicine, 2006). It is estimated that for every adverse drug event that occurs in a hospital, adds over 8,000 to the hospital stay (Institute of Medicine, 2006). One of the essential components in reducing medication error is a collaborative partnership with the patient and healthcare providers to facilitate communication. Patient education regarding risks, side effects, drug interactions and contraindications must be thoroughly reviewed with the patient (Institute of Medicine, 2006). The use of technology for prescribing, dispensing and to obtain detailed information regarding
Healthcare leaders seeking to change the current system must work to maximize value for patients—that is, increasing access and achieving the best outcomes at the lowest possible costs. This transformation is not a single step but an overarching strategy of quality improvement (QI). Dr. Robert Janet, MD is the Medical Director at Mount Auburn Independent Practice Association, and a leader in the field doing exactly this: challenging current practices in order to improve both the physician-patient relationship and the physician experience through innovation and collaboration. I consider Rob the quality-guru in my life. With his patients, he helps them make changes by altering their outlook; they need to have enough humility and self-awareness