Some people may be unable to answer questions in general because they may not know the answer as specifically as doctors would. Most patients’ knowledge of diseases is limited in itself to what they observe and experience. Thus, it is more general since the majority of the time they are not themselves physicians. In other situations, patients may become irritated when asked these questions because they expect the doctor’s to know and determine the answers because it is their job to treat them. After all, the doctors are the ones who went to medical school. For example, if the physicians were to ask the Lees how severe they thought the sickness was and whether it would have a short or long course, Fadiman believes they would have said, “Why are you asking us those questions? If you are a good doctor, you should the answers yourself” (Fadiman 260). If a person were to develop an attitude such as this because he or she was asked these questions, then it begins to compromise the doctor’s position in terms of intelligence and ability to develop a better relationship with his or her patient. Therefore, Arthur Kleinman has three recommendations for cross-cultural medicine, specifically to Lia’s case. He believes that compliance should be eliminated as a term because it suggests that the
The patient must be told what is to be done and why. It is essential to regard patient autonomy and his participation in health service so they could enhance their knowledge & complications about disease (12, 13). Hence, patient can accelerate his recovery by participating in decision making (1, 2). It is also a defence tool for hospital against claimants and it should have requirements, such as: presenting information to patient by attending physician, patient perception and authority, patient competency in decision making, and factors affecting on patient- physician interaction (3, 4). Patient treating without his informed consent probably can sues and consent with reluctance, fear or japery is not valid. So it is a kind of risk management and indicates responsible person (14). In taking informed consent, clinician should pursue ethics and pay their respects to patient decisions about practice and his autonomy. Consent should be voluntary and patient should have a good perception of nature of proposed practice. Because, legally, any practice without consent is equal public rights violation
It is important to understand effective communication when working in health and social care. Communication should be clear and understood by the person you are having a conversation with. It is important to consider verbal communication as well as non-verbal communication and should be adapted to the service users’ ability to understand the conversation. Factors that affect communication are the location of the conversation and noise levels. To consider if the conversation should be private or to have a conversation while carrying out an activity together. The type of relationship you have with service user will encourage them to speak to you about problems they might have. The positioning of chairs at an angle and using a table will make
Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having
No matter how hard we may try, the importance of interprofessional collaboration in the healthcare system cannot be stressed enough. Of course, interprofessional care has a wide range of advantages in the smooth operating of a team. What is also to be taken into account, however, is the unbounded benefits from the patient’s perspective. As we all know – unfortunately many from our own experiences – the road to recovery requires not only the carefully calibrated skills and expertise of the individual but also the cooperation and constant communication of a vast team of healthcare providers. Through this complex operation come the many advantages to the patient’s treatment and overall health.
Paramedics must communicate effectively and appropriately to service users, relatives and other healthcare professionals, failure to do so may result in disciplinary action (HEALTH AND CARE PROFESSIONS COUNCIL 2012). When healthcare professionals communicate ineffectively Important information can be misinterpreted, creating confusion, ambiguity and anxiety, leading to hostile situations (McCABE & TIMMINS 2006).In England between 2011 and 2012, 10,986 complaints were made in relation to ineffective communication, and a further 12,571 related to the attitude of staff (NATIONAL HEALTH SERVICE 2012). This emphasises the importance of ensuring that the health care professional’s verbal and non-verbal communication both convey the same positive
Effective communication is an essential element of the relationship between dentist and patient in order to increase the efficiency and effectiveness of dental treatment. The aim of this weekly clinical shadowing of different dentists in various health centres was to enhance and develop an understanding of therapeutic communication skills in Brunei. In this report, I will be mainly focusing on the verbal and non-verbal communications, social cognition issues and ways to further improve the communication skills among dentists in Brunei based on notes obtained from the three reported patient sessions. This is because there has been less research on these topics with respect to dental care.
During sessions, the client and Speech-Language Pathologist work together to remediate the speech problem. The Speech-Language Pathologist provides techniques for the client to use during therapy and at home so the client can help fulfill the Speech-language Pathologist goal. It is important to have this skill, especially client-pathologist relationship, to be able to communicate efficiently so the client knows and understand what is expected of them. Strong interpersonal skills are not only important for client-pathologist relationship but for colleagues and other professions. Being the fact Speech-Language Pathologist interacts with other professions daily, the Speech-Language Pathologist has to have good interpersonal skills to relay information
According to Julia Wood (2004), “communication is a systemic process in which individuals interact with and through symbols to create and interpret meanings. However, Sheppard (1993) suggests that, in the nurse–patient relationship, communication involves more than the transmission of information; it also involves transmitting feelings, recognizing these feelings and letting the patient know that their feelings have been recognized (M, 1993)”. It is a two way process. The patient conveys their fears and concerns to their nurse and helps them make a correct nursing diagnosis. An excellent communication skill between nurses and patients is essential for the successful outcome of individualized nursing care of each patient. The ability to communicate
Interpersonal skills and effective communication among healthcare professionals are at the core of quality patient care. Interpersonal skills are defined by Rungapadiachy (1999, p.193) as “those skills which one needs in order to communicate effectively with another person or a group of people”. It includes verbal communication, non-verbal communication, listening skills, negotiation, problem-solving, decision-making, and assertiveness (Skills You Need, n.d.). The National Joint Committee for the Communicative Needs of Persons with Severe Disabilities (1991) defined communication as, “Any act by which one person gives to or receives from another person, information about that person 's needs, desires, perceptions, knowledge, or affective states.
The diagnosis of cancer can have an enormous impact on a cancer patient mentally. A cancer diagnosis can be shocking to some patients. "After you
This is because the effective communication through patient-centred care allows patients and healthcare professionals to form a therapeutic relationship resulting in better health outcomes. Moreover, patient safety is ensured when members of the healthcare team communicate effectively as this ensures quality and continuity of care. Effective communication also impacts the accuracy of documentation which is an essential component of patient safety. With the influence of communication on patient safety, further research such as longitudinal studies as well as experimental studies must be conducted to establish these findings. Furthermore, the government could take further steps to decrease the adverse effects of ineffective communication while increasing the benefits of effective communication through the implementation of rigorous standards in regards to the communication skills of healthcare
Self-Regulatory Model (SRM) [1-4] is a cognitive-affective model that highlights the existence of the emotional component as well as the cognitive component; both of these components alter the perception of disease threat and influence each other. This model emphasizes the active role of the patient and his / her concrete action towards the change of behavior, which will allow effective interventions. According to the Self-Regulation Model, there is a simultaneity ratio between the cognitive and the emotional processing of the disease threat .
This paper will explain the seven principles of patient-clinician communication. It will then apply three of those principles to my interactions with my patients. Next, it will describe three methods being used in my area of practice to improved communication between the patients and clinicians. It will ultimately choose one of those principles that applies best to my practice and clearly describe how I use it. It will describe ethical principles that can be applied to issues with patient-clinician communication. Finally, it will explain the importance of ethics in communication and how patient safety is influenced by good or bad team communication.
In the 1800’s, a cancer diagnosis was viewed as the equivalent of death (Holland, 2002). In this day and age, there was no known cause or cure, and it was considered inhumane to reveal the diagnosis to the patient. In a constantly changing and advancing society, this ideology was transformed as the result of an accumulation of technological advances, education, and research initiative. This led to the acceptance of the notion of cancer worldwide. As cancer continued to become more prevalent, health care providers and researchers were forced to further investigate the biology, development, and treatment of cancer. The interaction of cancer outside the realm of molecular and cellular biology became apparent in the mid 1900’s and has since found importance in the fields of psychology, neuropsychology, and psychosocial oncology (Holland, 2002).