Patient Satisfaction Among Nurses: A Case Study

It is a vital tool that guides the nurses to providing effective nursing care and making good clinical judgments. Some factors that affect communication with my patients at place of work include; inability to understand some patients’ languages, shortage of nurses, lack of time, assumptions, inadequate environment etc. These factors pose dangers to patients’

Compassion is showing care for others and displaying a positive attitude towards the care and concern of others. According to How does it really feel to be in my shoes? Patients' experiences of compassion within nursing care and their perceptions of developing compassionate nurse, "The importance of this relational aspect of compassion to the participants in this study cannot be overlooked when planning and implementing care. Compassion is a process that can be nurtured through attention to patient-centered assessment and planning of care. Patient centeredness is no stranger to nursing discourse, however, adopting this element to care and compassion is challenging in today's healthcare arena, especially when treating massively increased numbers of patients" (Bramley and Matiti, 2014).

2.3 Professional Context: It is important for me to do more skillful and be competent in my quality of care rendered to my patient. Professional must ensure that my record is accurate and accessible, reliable since it serves as useful information for quality of care rendered. 2.4 Current Research on Quality control in Nursing Jack Needleman and Susan Hassmilter (2009) stated that, hospital need to integrate their work to improve quality and patient-centeredness and to increase the efficiency of care delivery. Nurses and other front line staff must play key roles. To benefit from the insight and input of these staff members, hospital will need to value their potential contributing shifting their vision of nursing from being a cost center to being critical service line.

When one considers the traits needed to be a good nurse, and what a core value of nursing would be, a multitude of characteristics are brought forth. Common ideas brought forth are empathy, integrity, respect and communication. However, an often overlooked but nonetheless quintessential attribute of the nursing practice is accountability. In nursing, where the lives of patient’s and their loved ones, and the reputation of one’s own nursing practice are in one’s hands, it is essential to take responsibility for what you do or do not say or do. Being accountable for one’s actions or words can often mean either recovery or deterioration, health or illness, life or death.

PART A: DIGNIFIED CARE IN NURSING: Dignity; “the state or quality of being worthy of honour or respect.” (Oxforddictionaries.com, 2016). Nurses must respect patient dignity because they have a duty of care to each client. Without respecting this, a patient may feel they have not received the correct standard of care, which may prolong their recovery time.

Effective communication is one of the most fundamental tools of the nursing practice. Communication involves two parties the conveyor and the recipient, in which information is exchanged through personal and interpersonal mediums (verbal and non-verbal forms), allowing the message conveyed to be received and understood. Ultimately effective communication in healthcare reduces barriers constructed by language and cultural differences etc, creating a safe environment for the client in which they can actively participate in positive health-related behaviours. This explanatory synthesis will explore the concept of self- awareness in relation to therapeutic communication and how it significantly influences nurse-client rapports. It will also

The practice involves the use of clinical decision in the provision of care to enable nurses to improve, maintain or receive health to cope with health problems and to achieve the best possible quality of life .Good nursing practice requires that practical efficacy .The authority for the practice of nursing is based upon a contract that determines professional rights and responsibilities as well as mechanism for patients accountability (Danjuma & Adeleke,2015). Ethical caring is an essential in nursing practice. Nurses are confronted with difficult situations in which they are expected to autonomously make decisions in delivering good care to patients.

For example, if a nurse administrates a medication to the wrong patient by mistake, the nurse has to be honest and admit the mistake in order to save patient's life. In conclusion, Professionalism is extremely important in the nursing profession in order to maximize Patient's outcomes. Furthermore, nurses’ interactions and relationships with patients are important to ensure that the outcomes are met. Professionalism in nursing profession has basic principles Such as discipline, integrity, teamwork, Appearance, caring, empathy, and honesty.

Therefore, • RN one roles effectively communicating to enhance the patient care to be effective • RN two offering care to the patient as specified by the case manager • The LPN collects data that was utilized in the assessment of the patient • NA role helping in answering calls Advantages and disadvantages of the models All the four models of nursing care delivery presented have advantages and disadvantages. Thus, they may vary appropriately in delivering health care to a patient, but at the same time, they are limited in some aspects. Thus, their significances to the patient, nursing staff, family and nurse manager are outlined.

Patient satisfaction about nurse services in surgical unit Introduction : Patient satisfaction is an essential and commonly used indicator for measuring the quality in health care. Patient satisfaction impact clinical results , patient retention, and medical malpractice demand . It affects the timely, functional , and patient-centered delivery of quality health care. Patient satisfaction is the best way to measure the success of nurses and hospitals. Patient satisfaction on health care services has become significant part in defining the quality of health care.

Patricia Johnson possesses many leadership skills that she uses to make a great team. Johnson provides an atmosphere in which nurses are allowed to practice contributing to professional growth. A quality that is recognized is inspiration

Unfortunately, as a boss, one must realize that not everyone is going to ? like? you all the time. In conclusion, effective leadership skills are crucial as they facilitate a positive working environment and aid in retention of employees.

With educating the patient nurses can help the patient reach their goals to recovery to a better health status. A good nurse is also a leader. A Leader is someone who takes charge of any situation in confidence, and makes good sound decisions on situations that promote good health. Along with being much of all these things the nurse should deliver the highest quality care in order to accomplish great outcomes in patient care.

An experience in Optum’s case management process if the requirement to address a member’s lifestyle factors telephonically when addressing right care, right providers, and right medications. However, the problem in professional nursing practice, that is of interest, is the need to deliver more person-centered care when addressing lifestyle factors. Moreover, Optum’s mission is to help the health care system work better for everyone by helping members live healthier lives (UnitedHealth Group, 2017). Nurses at Optum understand in order to empower consumers, the quality of care must be improved while lowering costs and increasing satisfaction.

Undeniably, the risks that occur as a result of medical errors are transferred to the patient. Furthermore, nurses are also at risk of losing their jobs because they can become the subjects of legal suits, especially when patient injuries and deaths are linked to medical errors. On the contrary, implementation of an effective nurse staffing becomes a remedy that will greatly benefit nursing as a profession. Implications of Nurse Staffing on Nursing Practice There is a positive correlation between effective staffing of nurses and the quality of patient care and safety. As discussed earlier, nurses who work in safe and stress-free environments are more likely to keep their jobs, which leads to retention of the highly qualified and experienced registered nurses.