The Importance Of Patient Satisfaction

In healthcare, certain factors affect good nurse-patient communication which are time, language, environment, shortage of nursing staff, assumptions etc. These factors lead to error in medication, misdiagnosis and even death. So, the need for good nurse-patient communication should be emphasized in nursing practice. 3.3 Application in current job I really do know and understand the benefits of a good nurse-patient communication.

Compassion is showing care for others and displaying a positive attitude towards the care and concern of others. According to How does it really feel to be in my shoes? Patients' experiences of compassion within nursing care and their perceptions of developing compassionate nurse, "The importance of this relational aspect of compassion to the participants in this study cannot be overlooked when planning and implementing care. Compassion is a process that can be nurtured through attention to patient-centered assessment and planning of care. Patient centeredness is no stranger to nursing discourse, however, adopting this element to care and compassion is challenging in today's healthcare arena, especially when treating massively increased numbers of patients" (Bramley and Matiti, 2014).

Patient Communication Student’s Name Institution Patient Communication Nurse-patient communication is significant towards the well-being of the patient and adequate performance of the nursing duties. Different patients come with different attitudes, and therefore it is necessary for the nurse to understand how to communicate appropriately with the sick individuals. This essay seeks to identify the different types of nurse-patient communication, factors that promote its positive or negative experience and recommend strategies on how such communication can be improved.

blood culture contamination rate; blood transfusion adverse events; haemolysis number of specimens with illegible or missing paperwork or labels; number of specimens that could not be processed due to inadequate sample volumes; number (and percentage) of trained staff in the health-care facility working in phlebotomy number (and proportion) of juniors who are supervised by trained staff. A proficient phlebotomist is also an effective comminicator so that they can understand patients anxieties or issues clearly making the experience for the patient more positive as they have a better understanding of the procedure and its purpose. The patient is also more likely to follow any advice or instruction given if it is well communicated. Effective

In Frank Furedi’s reading, “Our Unhealthy Obsession with Sickness”, he concludes that the health care crisis which we are going through will not change nor get better. To some extent I agree with Mr. Furedi’s writing. He discusses how in recent times, people in society are normalizing having an illness and are willingly open to talking about them (471). Furedi also mentioned how people now embrace having an illness, rather than noticing their worth before they were sick. I too have noticed that it is becoming increasingly acceptable to the extent that people want something to be wrong with them, which I find extremely odd.

IntroductionClinical empathy is an essential element of quality care and is associated with improved patient satisfaction, adherence to treatment, and fewer malpractice complaints. It has been suggested that in contrast to models of “detached concern,” physicians who attempt to understand what their patient is feeling and communicate their concern achieve a number of valuable outcomes for their patients and for themselves . Empathy in medicine is challenging though, because doctors are dealing with the most emotionally distressing situations–illness, dying, suffering in every form–and such situations would normally make an empathic person anxious, perhaps too anxious to be helpful . This painful reality may take its toll on these individuals

• Illness, discomfort, pain, and the dying process are learning opportunities for both the patient and the physician. It cannot be avoided and should be taken in stride instead to learn more about one’s whole being and life approach. • Physicians and experts are supposed to encourage their patients to evoke the healing power of love, hope, humor, and enthusiasm to release the toxic consequences of hostility, shame, greed, depression, and prolonged fear, anger, and grief. • Optimal health is more than the absence of sickness. It’s the pursuit of the highest qualities of the physical, environmental, mental, emotional, spiritual, and social aspects of human

Likewise in healthcare, oncoming staff generally does initiate not patient care delivery until a hand off process occurs. “Communication failures are increasingly being implicated as important latent factors influencing patient safety in hospitals. ”(Sutcliffe, 2004, p. 187) Parker (1996) reports, “the nurses handing over had direct knowledge of the patient and were able to convey idiosyncratic and personal knowledge of the patient. This is a crucial element in professional nursing practice.

Therefore, patients will gradually feel that they are well taken care of during their stay in the hospital. Without good communication, there will not be a good healthcare service. The Importance of Good Communication between Patient and Health Professional, Journal of Paediatric Haematology and Oncology (2011), wrote that “Communication is the most important component of our work with patients. It is the cornerstone of our interaction with people. A good and an effective exchange between people helps them see what the other person

Poor communication is so important that the Institute of Medicine identified it as the cause of many medical errors (Institute of Medicine, 1999). The Center for American Nurses (2008) defines disruptive behavior as “behavior that interferes with healthy communication among providers and adversely influences performance and outcomes. For instance, at the beginning of the placement, I found a reason behind the occurrence of client errors and missing nursing interventions that is insufficient communication among my teammates. Meanwhile, I have learnt a more systematic presentation to turn over cases and apply. Standard protocols, such as SBAR (situation-background- assessment-recommendations) are now commonplace as a way to improve communication (Beckett & Kipnis, 2009).

Medical facilities improved responsibility when it came to their client’s medical history. It caused hospitals to push their faculty to learn a more secure policy that made the patients feel at ease about give his or her personal background. The act provided the patients with the ability to control what is allowed or not such as who can know his or her appointment information. HIPAA lets people have access to medical history without going through unnecessary loops.

Tolicia, I agree that getting patients involved in all aspects of their care would greatly reduce the number of medication errors. If a patient knows what their medication looks like, what time they take it, what route it is administered, and what it is for, then this will protect them from receiving the wrong medication. Encouraging patients to get involved in their care would also present more opportunities for patient education and it would allow the patient to ask any questions they may have about their condition, and to mention any side effects or new problems they are experiencing. Urging patients to speak up about their medication administration could also allow the doctors and nurses extra opportunitites to evaluate if the medication

It is not the job of senior employees to talk with others about the changes but the less resistance we experience from senior employees the less we can expect to see from the workforce as a whole. Senior employees have been through changes with the company in the past and will hopefully comprehend the necessity for individuals to help shoulder the burden of health care costs. The main body workforce will benefit from letters detailing the change and an open healthcare seminar to go over changes. Employees will form opinions about the reasoning for the changes immediately and why the company has elected this route. Workers may feel that the company is looking to grow profits by spending less on employees or that the company is in poor financial health and that this change is needed to continue operation.

If you are really nice to the patient, even when they are in a really bad mood, it could be very hard for them to be mean back to you. By responding in a kind and helpful manner it demonstrates your professionalism and the professionalism of the office. (Beamen, 2015) I agree with what you

How has the CHAMP program helped participants? How has it impacted their health? CHAMP program has helped participants make changes by addressing unhealthy behaviors of poor nutrition habits and decreased physical activity that can lead to health risk and diseases such as obesity, diabetes, cardiovascular diseases. CHAMP also provides a healthy recipe to participants weekly to motivate them to eat healthier meals. In the program we also weigh them to inform them about their weights whether they are healthy or not.