As displayed in Tilda Shalof’s novel A Nurse’s Story: Life, Death and In-Between in an Intensive Care Unit, taking responsibility reflects the high quality of care given by the nurse in question. It reveals maturity and strong self concept when a nurse can admit to faults or weaknesses and improve themselves because of them, as well as taking pride in one’s work when they exceed the expectations of the care they’re required to give. Additionally, it is equally important to acknowledge excellent care provided as a nurse, the growth and development of one’s skill with nursing; once more, to indicate self-awareness and responsibility. As such, it becomes quite clear, through the heavy allusions in nursing literature, to the first-hand experiences of a nurse in practice, how essential the trait of accountability is in the nursing practice. One may even say it’s the heart, of even the apex, of nursing
Patient satisfaction is considered an essential component of patient-centered care. Patient-centered care and patient satisfaction are viewed as core nursing values, as proposed by early pioneers of nursing, such as Florence Nightingale. It has been found that improvements in management, training, job satisfaction, employee empowerment, as well as decision making were needed for hospitals to improve their performance in patient safety, quality of care, and patient satisfaction (Leggart, Bartram, Casimir, & Stanton, 2010, p. 2). There is a limited understanding of how nurse satisfaction impacts delivery of care and patient outcomes. This is significant because there is evidence of decreasing job satisfaction among nurses, which is associated
Job dissatisfaction among nurses in practice setting Nurses’ job dissatisfaction varies in accordance in accordance with setting or position. The highest rate about job dissatisfaction bear been noted among nurses among nursing domestic (35%) then hospitals (33%) the degree about assignment dissatisfaction amongst hospitals nurses has been estimated in conformity with remain IV times increased than the common because whole people within the coupled states. Because the majority (56%) on nurses event within a sanatorium setting almost over a clinical surgical unit so much population is the focus about it
Patient satisfaction about nurse services in surgical unit Introduction : Patient satisfaction is an essential and commonly used indicator for measuring the quality in health care. Patient satisfaction impact clinical results , patient retention, and medical malpractice demand . It affects the timely, functional , and patient-centered delivery of quality health care. Patient satisfaction is the best way to measure the success of nurses and hospitals. Patient satisfaction on health care services has become significant part in defining the quality of health care.
This has been a direct result of the limitations in methodological training that psychologists receive and a bias against such research in the publication standards of the professional and academic literature. According to Newman, studies that measure achievement rates and program effectiveness in mental health service programs have not been considered commendable of publication.
Nurses admit to mistakes they have made. For example, if a nurse administrates a medication to the wrong patient by mistake, the nurse has to be honest and admit the mistake in order to save patient's life. In conclusion, Professionalism is extremely important in the nursing profession in order to maximize Patient's outcomes. Furthermore, nurses’ interactions and relationships with patients are important to ensure that the outcomes are met. Professionalism in nursing profession has basic principles Such as discipline, integrity, teamwork, Appearance, caring, empathy, and honesty.
Therefore, the risk of MRSA spreading is increasingly likely. (Farrington et al, 2000) Studies have shown that staff are least likely to recognise hand hygiene opportunities when they are struggling with large work-loads and understaffing, therefore the risk of spreading infection becomes greater. (Sahay et al, 2010) One approach that can possibly address the problem of understaffing is good leadership. According to Anderson (2009), research has shown that positive outcomes for patients and patient safety are directly linked to nursing skill mix and more importantly- nursing leadership. ‘Nurse leaders should be able to provide resources such as appropriate staffing levels, skill mix and resource allocation and to make operational decisions’.
Nursing is a profession that can be challenging nowadays because nurses will be seeing patient or career’s expectation of services that cannot be met with existing resources. As a graduated nurse leader currently working at one of the government hospitals in Malaysia under the Female Medical Ward, the job can be both advantageous and challenging at the same time. Good communication is very important between nurses and their patients as it will lead to a successful outcome of nursing care of each patient. Besides, communication between the nurses has never been more crucial as well. As a nurse, leadership skills have to be well-demonstrated as well as to have a positive outlook.
Unfortunately, there are consumers that have limited or no reading, comprehension skills whatsoever. Sometimes illiteracy brings about shame, lack of education and even poor health. Many cannot even fill out insurance paperwork with confidence about what they are filling out is. The lack of confidence brings about doubt, an uneasiness of understanding our healthcare system. The agitation leaves the consumer vulnerable and cut off from yet another part of the world leaving a road block between the healthcare provider and consumer.
For the health care providers, understanding patient satisfaction helps in the evaluation of health care system. It serves as an indicator of the overall performance of the organization and provides basis for modifying and improving the quality of health care. Providing patients with satisfactory health service is an intrinsic goal of the health management system. However, the role of patient’s satisfaction is at times being neglected. Sometimes access to basic health care is inconvenient, difficult and less efficient hence outcome of delivery of health care is compromised.