the using the pain score scale .it is useful in the nursing process. The nursing homes are also benefiting from its use they are now able to use the attributes to provide quality care. Its use has resulted in an improved nurse and patient satisfaction, and has led to improved image and reputation of the hospital which inversely brought about improved revenues for the management of the facilities.
Patient satisfaction has become a key criterion by which the quality of health care services is evaluated. The literature emphasizes that patients who are satisfied with the provision of health care tend to be more compliant to their treatment plan, maintain their follow up visits; and are more willing to recommend the hospital to others. The literature emphasizes that hospital accreditation and patient satisfaction are both considered important quality indicators of healthcare delivered. The results of patient satisfaction surveys can be used to monitor the quality of health care provided, to find out any shortages, to provide the necessary interventions, and as a valuable source of strategic planning of health services. It is judgment that a product or a services feature, or the product or service itself, provide a pleasurable level of consumption related fulfilment.
When you are charge nurse/team leader, making assignments is pure delegation. For example, I worked with Nurse M. and she was amazing when it came to taking care of patients who were confused, cantankerous, or agitated. She always seemed to know the right thing to say, in the right tone, and she had a way of establishing mutual goals and expectations. Most of the time, at the end of her shift, the patient would be calmer, relaxed and more willing to work with the nurses. Assigning Nurse M. these types of patients fit perfectly with the Five Rights of Delegation.
Tschannen (2004) studied collaboration and teamwork among healthcare professionals and found that the collaborative process resulted in positive patient outcomes, including a higher level of patient well-being and less fragmentation of care. For effective collaboration between nurses and other healthcare professionals and patients as well, the nurse must possess the following skills; • Listening • Openness • Recognition and appreciation of other healthcare team
It was found that bedside nursing handovers improved accuracy, promoted patient centered care and improved service delivery Clarke, D., Werestiuk, K., Schoffner, A., Gerard, J., Swan, K. (2012). Achieving the “perfect handoff” in patient transfers: building teamwork and trust. Journal of Nursing Management,
Compassion is showing care for others and displaying a positive attitude towards the care and concern of others. According to How does it really feel to be in my shoes? Patients' experiences of compassion within nursing care and their perceptions of developing compassionate nurse, "The importance of this relational aspect of compassion to the participants in this study cannot be overlooked when planning and implementing care. Compassion is a process that can be nurtured through attention to patient-centered assessment and planning of care. Patient centeredness is no stranger to nursing discourse, however, adopting this element to care and compassion is challenging in today's healthcare arena, especially when treating massively increased numbers of patients" (Bramley and Matiti, 2014).
The therapeutic relationship between the nurse and patient within the health care setting has been shown to benefit both parties, dissimilar to the harsh, old-fashioned ways of nurses in the past. The importance of a good relationship between nurse and patient A good relationship between the nurse and patient has been, and will continue to be, proven essential time and time again in relation to both the nursing practice and the well-being of the patient. Patients are much more likely to recover with both emotional and physical support of health care employees. When effective communication and support is provided, for the majority of cases such as diabetes control, pain control, physical and mental quality of life in cancer and in geriatric patients, their health has been shown to improve. (Lown, et al., 2011) Patients can feel relatively alone, isolated, and trapped within their illness and a nurse lending
The nurse who has intellectual empathy will understand others’ needs. The nurse who has good fair-mindedness will give care holistically. The nurse who has intellectual courage will able to see another view of point. The nurse who has accountability will take full responsibility for his or her actions. The nurse who has punctuality will be reliable and will work his or her full shift.
nursing audit can either be retrospective or concurrent review. A retrospective review is the assessment of standard or quality of nursing services provided after patients have been discharged while a concurrent review involves assessing patients that are still hospitalized, monitoring the nurse that cares for the patient, and going through the patients record as well as plan of care. Nursing audit is of great relevance in nursing practice because it helps the nurse managers or administrators to ensure that patients receive quality care, planning in nursing practice is easier, resources are well allocated, ensures that accurate records of nursing care are well kept and it monitors the roles of staff that are involved in documenting care. 10.2 Social context With changes in patients’ health needs, it is the duty of nurse managers to ensure that holistic care which can be obtained through appraisal in nursing services is
Firstly, it assures sense of fairness in health care system because one major goal is to meet patients’ needs. Again, it empowers patients to seek consultation with the physician of their choice and to play an active role in staying and getting healthy More importantly is the fact that it gives patients a way to solve any problems that they may have. 6.1 PERSONAL CONTEXT I feel that patients have the right to considerate and respectful care; bill of right is an impetus to this assertion. I strongly belief that nurses should be conversant with the elements of bill of right and work in tandem with such while discharging their professional