Mao Vadhana Patient Satisfaction
Mao Vadhana’s “Assessment of Patient Satisfaction in an Outpatient Department of an Autonomous Hospital in Phnom Penh, Cambodia” (2012) aimed to determine the understanding of need of the patient and the opinion in the health care services. This study presents the socio-demographic characteristics, the quality of care, accessibility of the hospital and the patient satisfaction on health care services. This study shows 93.5% were satisfied on the health care services. 98.5% were satisfied on the hospital’s facilities. 81.5% to 96% were satisfied with the service of the pharmacists, nurses and physicians. 64% were less satisfied the registration service due to long waiting time. Based on the results of this study, the service of the health care …show more content…
This study used a descriptive approach on survey on 50 patients. The collection of data started on September 2011 to October 2011. The results show that the mean age of the patients was 44.7 years old. The major findings were that the 70% of the patient recorded good while 30% recorded excellent and none of the 50 patients recorded poor. The findings showed that there is no significant difference on the relation of patient satisfaction with nurses (Rajeswari, …show more content…
(2007), the patient satisfaction is associated with the nursing care given by two elements: the image of the nurse as a caring human being and experienced and talented health care provider. This study was conducted to assess the level of patient satisfaction with nurse care in the outpatient department. The survey was conducted in UP-Philippine General Hospital using a cross-sectional survey to determine the level of satisfaction. 237 patients were given a questionnaire for the gathering of data. The result shows that 69.3% were very satisfied to the nurse care as a caring person and a skilled and experience nurse. A rating of 17.2% was given with a highly satisfaction from some of the respondents about the information provided from the nurse. The patient satisfaction may affect some factors that demand to examine for the increase of satisfaction and quality of nurse care. The study of Bruster et al. (2012) highlighted the monitoring of patient satisfaction by using a specific question in order to learn the patient’s experience in the health care. These findings is essential to monitor the performance of the hospital and can be used a guide for the health care providers which health care must be improved. The evidences showed that the patients are willing to suggest a limited and optimistic picture to help patients be calm and relax. Such ideas can be used to improve the delivery of service to the patients and contributes to increase
Essay Questions For Health Care
593 Words | 3 PagesPROBLEM SOLUTION With patients today using the threat of reporting low satisfaction rates in the hopes of receiving faster or higher quality care, they seem to have taken the upper hand in some of the decision making of what takes place in the healthcare world today (Sullivan). But is it really the survey results that will make the drastic changes that are needed? Instead of questioning whether providers spend enough time with patients, ensuring that the provider gives the patient the option of which medical treatment or drug is best for them, or simply having the patient rate the provider from 0-10, zero being “worst provider possible” to ten being “best provider possible,” (Ganey) patients should simply be asked to leave comments or concerns about their visit. It is understandable and unfortunate that not everyone in the healthcare field can do their job professionally and appropriately, and those people should be reported.
The HCAHPS Survey
1083 Words | 5 PagesIn article “Patient Satisfaction Surveys Not Accurate Measure of Hospitalists’ Performance,” the author makes the point that the survey generally rates its care by all doctors, so if they have a bad experience by one doctor, the patient taking the survey will state that all their care by the doctor was unfavorable, even though they may have received great care by other doctors. It is an unfair assessment of their care by the doctors, which holds true for the nurse’s part of the survey as well. Also, the surveys do not come out in a timely manner. In the same article the author states, “If a hospitalist receives a low score on the “Doctor Communication” domain, the scores are likely to be three to nine months old. How can we legitimately assign (and then modify) behaviors based on those scores?”
Measure Recent Changes In Health And Social Care Essay
615 Words | 3 PagesAfter gathering information from the above question, I will use the information to make an assessment to measure the quality of service offered in my organisation. The Royal United Hospital Trust, and carefully examine efficiency and effectiveness, from service users perspective, staff perspective and customers perspective, I will further examine the gaps and incorporate changes into my existing services. 2.2 Measure the impact of recent changes on health and social care services against set
CMCD Model Essay
816 Words | 4 PagesNurses make a moral commitment to care for all patients and take responsibility for the healthcare environment they work in. In the acute care setting, the bedside nurse plays an important role in improving patient satisfaction and maintaining a safe environment. Currently, patient satisfaction during hospitalization is measured by data collected from the HCAHPS
Evidence Based Practice In Healthcare
176 Words | 1 PagesThe use of evidence based practice in the hospital setting is increasing since research proving that integration of evidence based healthcare has a lot of benefits in this setting, and achieves the best possible outcomes for the patient . Improved patient outcomes is a result of the higher quality of care given by providers when following the most recent and updated evidence of the effect of care at the point of care. Utilization of evidence based practice also increases clinicians confidence in their care, allows them to adapt to new care, improve their skills, as well as their critical thinking and decision making skills. This in turn leads to higher clinician job satisfaction which promotes improved care of the patients through improved
The Importance Of Nurse Staffing In Nursing
536 Words | 3 PagesThe bulk of the investigative studies examined were cross-sectional in nature as research was completed by means of vast hospital administrative data to detect connections amongst nurse staffing ratios and patient outcomes. One study by Zhu et al. (2012) examined the connection of nursing practice on patient satisfaction which was an attainable positive result.
Single System Research Design
890 Words | 4 PagesThe survey consisted of five questions and the answers ranged from 1 (Excellent) to 5 (Poor). At the end of the survey, social service asked the client if she had any comments or concerns about the treatment or hospital. The information helps social services and team to know whether if the changes and treatment are showing improvement. Limitations Since social services did not work at the hospital, social services cannot be there to monitor if the treatment is doing well.
Hospital Compare In Healthcare
898 Words | 4 PagesIt is given to patients randomly throughout the year, collected by those who receive training in giving the survey. Some questions that are asked are in the category of composite topics which include; nurse communication, doctor communication, responsiveness of hospital staff, pain management, questions about medications, discharge information, and cleanliness of the hospital. This is all done to show the patient the true quality of the hospital, and the general effect on the
The Pros And Cons Of Nursing Shortage
1785 Words | 8 PagesThis is important evidence because it gives us conditions and results of what can happen if patients get lower quality care. Patients’ are not having enough time getting checked up by a nurse, and nurses would miss some diagnostics. Patients are getting sick because of the poor care they are receiving from nurses. The care patients can get is affected by a nurse shortage, “Nursing workload definitely affects the time that a nurse can allot to various tasks. Under a heavy workload, nurses may not have sufficient time to perform tasks that can have a direct effect on patient safety.
Quality Improvement In Health Care
961 Words | 4 PagesIn addition, patient satisfaction surveys are another example of quality improvement. These surveys are sent to the patient’s place of residence after discharge in order to find out how the patient felt about their stay in the hospital. Over the past 20 years, these surveys have gained increasing attention as meaningful and essential sources of information for identifying haps and developing effective plans for quality improvement within organizations (Al-Abri & Al-Balushi,
Jean Watson's Theory
740 Words | 3 PagesEmpirical Referents Empirical referent studies support Watson’s theory by affirming the existence of a positive relationship between patient satisfaction and nurse caring behaviors in numerous clinical settings. Nursing education plays a significant role in the achievement the caring concept and is accentuated throughout the nurse's professional career (Labrague, Mcenroe-Petitte, Papathanasiou, Edet, & Arulappan, 2015). Patient satisfaction is a measurable component used to determine the care received from nurse clinicians. Stroehlein (2016) indicates that although there is a large constituent of many occupations, caring in the nursing occupation assumes an exceptional meaning with a higher purpose. Caring is multifaceted and comparable have determined individuals whose intention is to open the eyes of the society through rendering high quality patient care (Stroehlein, 2016).
Nursing Mentorship Case Study
1427 Words | 6 PagesNurses often faced a variety of challenges in order to maintain quality of patients’ care, in line with the changes in medicine and nursing profession. Nurses need to be mastered in all aspects and play really important roles in providing effective and efficient care to the patients. They need to deal with emotional and professional demand of many people, especially the patients. With the development of advanced technologies and various specializations in medicine, there are many requests for higher expectations and demands for nurses from a variety of specialization as well. Moreover, as a result, it is more stressful and challenging for newly graduated nurses as they face problems to adapt to their new professional career and environment.
The Two Main Causes Of Accountability In Healthcare
1581 Words | 7 PagesOn the other hand, treatment and rehabilitation services are provided in hospitals and day clinics those affiliated to Treatment Deputy. People can choose their desirable physicians in the hospitals and day clinics. some respondents opposed to freedom or individual choice of patients because first, they think it is inconsistent with the principles of justice and result in enjoying the rich people from more and better services while poor people can' t have access to some necessary services. Second, people don’t have enough knowledge about health needs and they may demand for services that are not appropriate to their needs. Controversial, some interviewees stated that physicians mislead unaware patients and recommend them some unnecessary treatments and
Long Shift In Nursing Essay
926 Words | 4 PagesIn the Hospital Consumer Assessment of Healthcare Providers and Systems survey, patients rated their experience in several areas in regards to the care they received during their admission at a hospital. The numbers for this study are rather alarming, especially for those patients who had nurses working 13 or greater hours per shift. When patients needed something, they did not receive assistance as quickly as those patients who had nurses working shorter shifts. One issue related to this included regulation of pain control in which patients stated it was sometimes or never controlled. Moreover, patients did not feel that the nurse communicated well with them and patient teaching was poor as well.
Healing Hospital Case Study
775 Words | 4 PagesThe focus on genuine care and interaction between patient and healthcare worker is the very basis of a healing hospital. The first component of a healing hospital is an environment that promotes healing; this includes comforting hospital aesthetics and promoting and relaxing environment that does not induce stress in the patient. By designing the hospital in a way that promotes comfort it eases the patient 's mind and allows them to fully rest. The second aspect of a healing hospital is the integration of work and technology. Technology is a tool that makes treatment and diagnosis easier on the healthcare workers.
More about Mao Vadhana Patient Satisfaction
Essay Questions For Health Care
593 Words | 3 PagesThe HCAHPS Survey
1083 Words | 5 PagesMeasure Recent Changes In Health And Social Care Essay
615 Words | 3 PagesCMCD Model Essay
816 Words | 4 PagesEvidence Based Practice In Healthcare
176 Words | 1 PagesThe Importance Of Nurse Staffing In Nursing
536 Words | 3 PagesSingle System Research Design
890 Words | 4 PagesHospital Compare In Healthcare
898 Words | 4 PagesThe Pros And Cons Of Nursing Shortage
1785 Words | 8 PagesQuality Improvement In Health Care
961 Words | 4 PagesJean Watson's Theory
740 Words | 3 PagesNursing Mentorship Case Study
1427 Words | 6 PagesThe Two Main Causes Of Accountability In Healthcare
1581 Words | 7 PagesLong Shift In Nursing Essay
926 Words | 4 PagesHealing Hospital Case Study
775 Words | 4 Pages