Performance Literature Review

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The literature review involves the systematic identification, location and analysis of documents containing information related to the research objectives as outlined by Mugenda and Mugenda (2003). In line with this, this chapter covers the literature review of the study and looks at the major aspects relating employee performance in an organization. This chapter served as the foundation for the development of this study. An overview of the extensive historical research, as well as the theories related to employee performance, is presented. 2.2 Theoretical background Measuring performance is a complex problem (Ofori and Chan, 2001). This is because every employee is unique in terms of the manner in which he/she delivers day to day duties. According…show more content…
The concept of performance management has contributed a lot in the development Human Resource Management in recent years. The concept was first coined by Beer and Ruh in 1976. However, it is barely in the mid 1980's that it had been accepted as a distinctive approach. Performance Management is widely being used in organizations so as to obtain the best results by trying to improve performance of the workforce, as well as the general performance of the organization. Goals and standards are being planned well beforehand in order to get satisfied outcomes. 2.5 Performance Appraisal System (PAS) Performance appraisal also known as performance review, formally documents the achievements of an individual with regards to set targets. It is a component of PMS. The system has become an essential management tool in today's organizations. Managing employees' performance can be said to be as important as any other work that all managers execute during the…show more content…
2.9 Benefits of Performance Appraisal System Performance appraisal systems has a number of benefits both to the employee and the organization. The most important benefit of appraisal is that it allows the supervisor and the employee to have time for a one-on-one discussion of indispensable work problems that might not otherwise be addressed. Likewise, the existence itself of an appraisal system indicates to employees that the organization is genuinely concerned with their individual performances and advancement. Appraisal offers the rare chance to focus on employment activities and objectives, to spot and correct existing problems and to enhance favorable future performance. Thus, the performance of the whole organization is improved. Performance appraisal usually provides employees with acknowledgment for their work efforts, if any and as a result it brings them

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