Performance Management Case Study

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Performance management has been around since the industrial started. It has been known as performance appraisal previously. There are many definition of performance management but most important one is, “Performance management as defined by Armstrong (2009, p. 55), a process for establishing shared understanding about what is to be achieved and how it is to be achieved, and an approach to managing and developing people that improves individual, team and organizational performance.”

In regards to the usefulness of performance management depends on how organizations use it. The performance management is useful when used as a system for both individual and organization, as a check up on how well the organization is currently doing, as a continuous …show more content…

Corporate Renaissance Group (n.d.) found out that performance management improved the employee performance. Several advantages are such as it is convenient to keep track the employee performance, overall performance and the achievement of goals targeted; increase the interaction between the employees and managers as well as resolving any issues occurred during work; lastly the yearly review is more …show more content…

Essex Police has merits for instance better process, enhanced communication and the attained alignment of goals setting and standardized service in which they managed to dealt with the customers and increase customers satisfaction. Hence this proves that performance management is useful with the better communication amongst the staff.

Regrettably, there are some issues with the usage of performance management in which performance management was seen a ‘burden’ and ‘problematic’ to some users. Performance management is a ‘burden’, for instance as was discussed by Lotich (2012, June 24), it consumed a huge period of time as there large number of staff, the outcomes of performance evaluation can demotivate employees, and viewed as biasedness as the evaluator is the manager that know the employee personally. Thus the likelihood of performance management was seen as a burden with these previously mentioned

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