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Personal Narrative: Black Prote Duffel Bage

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I have recently been to one of your stores on November 14th, 2015 where I bought a 22” black Protégé duffel bag with pink trim for $14.95 ($16 after taxes.) When I brought it home and looked closely, however, it came to my attention that there was fraying trim, and worn material inside and around the handles of the bag. Since the item was not of adequate quality, there was an issue at the airport. The faulty material ripped and spilled my belongings, and caused me to nearly miss my flight. I would like a refund for the bag sent to me. I would like this refund within a week, no more than two weeks at the latest. Thank you for your time.

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