Miscommunication in the healthcare setting can lead to sever life threatening situations that I have seen personally. Communication between clinicians and patients should be the number one focus point. This is how some of the best treatments and diagnosis are done through communication. If medical professional do not properly communicate with other clinicians it can lead to errors in diagnosis the patient. For example, if a patient comes in unresponsive and the person who is with them at the time knows little English and trying to explain what medicine the patient is allergic too and this is where the language barrier comes into to
She must understand the doctor's instructions and the patient's concerns. Her communications skills focus on both giving and receiving information as well as creating an environment of confidence. Some consequences of ineffective communication can be chaos, confusion, disorder, fear, conflict, inefficient systems, and wasted resources (Vertino, 2014). An ineffective communication can lead to errors in patient’s misdiagnosis and even medication on admission, during hospital stay, and after discharge, and whether these errors were potentially harmful. Medication use is potentially dangerous.
Learning aim B: Investigate barriers to communication in health and social care 1B.3 Outline the barriers to communication in health and social care . 2B.P3 Describe the barriers to commumicatio in health and social care and their effects on service users. ●Physical Barriers-These are objects tht prevent an individual form getting where they must go e.g. a wheelchair user is unable to enter a building because the doorway is too narrow or there are streps so they can’t get to the entrance . ●Psychological Barriers -This barriers affects the way an individual thinks about a service e.g.
The patient has respect for the clinician 's experience and the clinician has respect for the patient 's wishes, needs, concerns and builds on past experience to meet immediate needs. (Paget, 2011). The second method of communication is Harmonized goals. This is when the patient and nurse both agree to a plan of care for the patient. This includes aspects such as the patient knowing the risks, benefits, and implications of procedures.
Patient safety culture begins with a healthcare environment that is free of injury and harm caused by the process of healthcare. Patient safety culture is a global health concern, affecting patients in all health care settings, whatever in developed or developing countries. Research studies have shown that an estimated average of 10% of all inpatient admissions result in a degree of accidental patient harm. It is estimated that up to 75% of these gaps in health care delivery are preventable. In addition to human suffering, unsafe health care exacts a heavy economic peal.
Interpersonal skills and effective communication among healthcare professionals are at the core of quality patient care. Interpersonal skills are defined by Rungapadiachy (1999, p.193) as “those skills which one needs in order to communicate effectively with another person or a group of people”. It includes verbal communication, non-verbal communication, listening skills, negotiation, problem-solving, decision-making, and assertiveness (Skills You Need, n.d.). The National Joint Committee for the Communicative Needs of Persons with Severe Disabilities (1991) defined communication as, “Any act by which one person gives to or receives from another person, information about that person 's needs, desires, perceptions, knowledge, or affective states.
According to Bramhall (2014), Effective communication one of the basic skills of nursing staff, which enhances patient care. Add to this the communication plays an important role in showing empathy and thus it becomes easy for the patient to report positive experiences or even the bad ones. I think that the most important things are to communicate not only with the patient but also with healthcare team members. In addition, nurses need to be able to communicate successfully with all member of the health care providers and to provide and give the full information about the patient
Thus safety is the foundation upon which all other aspects of quality care are built  Patient Safety A definition for patient safety has emerged from the health care quality move that is equally abstract, with different approaches to the more specific essential components. Patient safety was defined by the IOM as “the prevention of damage, to patients.” Emphasis is placed on the system of care delivery that prevents mistake; learns from the mistake that do occur; and is built on a culture of safety that involves health care professionals, organizations, and patients. The definition of prevention of damage: “freedom from accidental or preventable injuries produced by medical care.” Patient safety practices have been defined as “those that reduce the risk of adverse events related to exposure to medical care across a domain of diagnoses or conditions.” This definition is concrete but quite imperfect, because so many practices have not been well studied with respect to their efficiency in preventing or improve harm. Practices considered having sufficient evidence to include in the class of patient safety practices are as follows:
Amongst all healthcare workers, the correct implication of inter-professional communication is integral in ensuring the best possible outcome for patients. The implication of effective communication between health care team members is just as important to safe, caring and effective patient care as the promotion of therapeutic communication between nurse and patient. Communication is a major part of a nurse’s role and they have to have varied communication skills in order to effectively communicate with the different sorts of professionals that they come across within the health setting. Although, there can be barriers for achieving effective inter-professional collaboration that range from culture barriers to personal beliefs. If these barriers
When providing information to the patient a phlebotomist should be mindful of the particular patients needs and what they would like to know ensuring that they have understood the information given to them. In the past, education of healthcare professionals did not focus on ensuring that the professionals achieve a certain amount of skills needed for effective communication with their patients. This leads to a system in which the healthcare professional deals only with the necessary medical information rather than utilising a more clien-centred approach. It has been suggested that they are reluctant to inquire about the patients concerns in fear of encountering personal issues surrounding the situation which they are not equiped to deal with. Their concern may be that this will result in increased patient stress, a less time