Petsmart Vs Indian Business

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2014F-WDI-1001-MB2-Workplace
Diversity
Canadian Business Comparison Report
Instructor: Ruth Drewitt
Prepared by:
Nitish Rathore c06469172 Comparison Report
This business report is a comparison of Canadian and Indian business. This report describes about the different products and services that are provided by the business. The companies chosen for the comparison are Petsmart and My Lovely Pet shop.
Petsmart is a retail chain which operates in Canada, the United States and Puerto Rico engaged in the sale of pet supplies and services such as grooming, dog training, boarding facilities, and day care. Petsmart was founded in 1986 and in 1993 went public on the NASDAQ stock exchange listed under the name PETM. They 100 stores in Canada and approximately

The company is mostly runned by vets and their team.
Petsmart specialises in many area like selling of fish and tanks, reptiles and different products for various animals which are usually outsourced or produced by another company. Petsmart has helped stray pets find homes with families. Rather than selling dogs, cats, rabbits, and other larger animals in the store they usually give them for adoption through local adoption groups.
They also specializes in grooming of animals where they give a full money back guarantee if the customers are not happy with service provided. My Lovely Pet shop specializes in selling of dogs, cats and animals for adoption, they don't sell fish but there are other shops where people can buy. According to the Indian law it is illegal to sell/buy reptiles like snake. Just like Petsmart they also have wide range of cat and dog products which are always outsourced.
Petsmart provides many benefits to their staff like healthcare, dental, associate discounts, pet insurance and some more. They also offer a variety training and development programs through eLearning, certification programs and internships for students. The average salary range

As far as the training is considered they don't have a certificate program but it's on the job training and helping them in communication. Benefits are very minimal like health insurance and paid holidays. Canadian work laws very different from different for e.g. maternity leaves are for 1 year plus 6 months for care; whereas in India it’s only
6 months of maternity leave and sometimes it also varies. At Petsmart the age range varies from
17 to 55 whereas at My Lovely Pet it’s 18 to 58. Salaries in most sectors are either weekly or monthly but in India it’s always monthly. As far as the working hours are considered; at Petsmart it’s usually 36-40 hours and they have two weekly hours. At My Lovely Pet weekly hours are between 50-60 hours as they have only one off per week.3
Petsmart charities deals with the adoption of dogs and cats. To adopt a pet customers have to first choose a pet of they want to adopt then a representative from a local adoption group comes for an interview, this is done to make sure that the pet is a good match for the customer. After the interview customers have to do some paper work and when all of this is done customers can