Preparation of Communication Strategy for the Airline in a Crisis Situation In order to repair an organization’s image in times of crisis the communication theorists have identified several response strategies (Allen & Caillouet, 1994; Benoit, 1995; Coombs, 1995). While communicating during crisis, organizations, including the aviation companies have five different choices to make: Hedging responsibility Deny responsibility Make amends Ingratiation Elicit sympathy Hedging Responsibility: The aviation industry in the wake of an incident can set itself aloof from taking the charge of the calamity. Under such situations, a body can adopt any of the four choices: Disproving evidence Excuses claiming ignorance and scapegoating Excuses: An excuse may involve offering excuses for mitigating conditions or justifying some action. The term scapegoating refers to the policy of making any other body responsible for the incident. Claiming ignorance means that the aviation industry states the lack of information to be the cause of the happening.
This research project is an evaluation of aviation-related accidents related to human factors. The student will denote knowledge and understanding of all 11 program outcomes including but not limited to quantitative reasoning, information literacy, critical thinking, aviation legislation and law, aeronautical science, aviation safety, and aviation management and operations. This research paper will explain human factors, more specifically human error and how it plays a very critical role in aviation-related accidents and more times than none considered the causal reason. The student will take a look at and ratiocinate the human factors as they apply to aviation accidents. The student will provide recommendations to implement, modify, or eradicate
(Morse, Barrett, Mayan, Olson, & Spiers, 2002). Pilot study is one of the method to verification this study. A piloting is conducted for verifying the research instrument for real data collection. Researcher is identifying and modifying the wrong word selected and the sentence of the related question before the real data collection procedure based on the pilot study result. This is the one of the methods to make sure the interview is proficient for getting valid and reliability result.
Purpose of the Study This research aims to analyse how the challenges faced by deaf and the hard of hearing individuals in communicating with their peers and the general public can be aided through the use of technology. The basic hypothesis is that communication can be more if not most effective with the development of more Interactive technological applications and systems. Significance of the Study This research will be undertaken to inquire into the current technological aides currently being used by persons who are either deaf or hard of hearing in the daily environment, especially in the workplace. It also aims to measure the effectiveness of these aides. The study serves as a reference and assessment of the current technological aides in the use and may also serve as a basis to which a new theory on interactive communication may arise.
Before the actual survey, a pilot test was conducted. The purpose of the pilot test is to test the validity and reliability, and also capture the potential errors of the questionnaires (Lancaster, Dodd and Williamson, 2004). The potential errors of questionnaire are using misleading or biases question, ambigious word, question out of scope and others. Saunders, Lewis and Thornhill (2009) recommend that the minimum set of questionnaires required for pilot test are ten set. Hence, 15 qualified respondents were selected to carry out the pilot test in order to detect the potential errors of questionnaire.
These kinds of researches are used to gain in-depth knowledge in a study. More specifically the research employed an ethnographic research design in collecting data. Creswell (2000) describe ethnographic designs are qualitative research procedures for describing, analysing, an interpreting a culture-sharing groups shared patterns of behaviour, beliefs, and language that develop over time. Teacher’s views were obtained through face to face interviews with semi-structured questions. The interviewer wants to understand what the interviewee means by stating his/her understanding of transformational leadership in his/her own words.
CHAPTER THREE RESEARCH METHODOLOGY 3.1 Introduction This chapter describes how the study was designed and carried out. It explains the sampling methods used procedure for data collection, which has been adopted and the tool used in data analysis to come up with the conclusions and recommendations. This chapter first describes the research design and area of study. It also describes the methodology adopted in the study together with the instruments and procedures used in collecting data, targeted population, sample size, sampling techniques, method of data collection and data analysis. 3.2 Research Design The research study will be of qualitative and a qualitative approach in attempting to bring together the different foreign policy achievements with the integration settings by looking how the foreign policy coordination or international relation has fared in enhancing EAC progression since the launching of EAC International Policy Coordination Protocol.
They used a foreign language classroom anxiety scale (FLCAS) (Horwitz etal., 1986) and a grammar test at both pre-test and post-test stages of the study. The experimental group received treatment based on interactional feedback (recast type) for one semester, but the control group received direct feedback (traditional way). After analyzing the data it was discovered that interactional feedback had a significant effect on Iranian EFL learners’ anxiety with regard to grammar
The tools used in this observation are records to record every event that occurred during observation. Interview techniques used in this study manifold semiterstruktur interview. The tool used to record the results of interviews in the form of mobile phone type smartphone where the recording of interviews stored in the form of file berekstensi. In this study the research instrument is the researcher himself. Analysis of data before in the field done to the preliminary data obtained so that it can determine the focus of research.