ipl-logo

Planet Air Travel Case Study

2049 Words9 Pages

1.0 Introduction Due to the increasing pressure from external environment, there is a critical need for organizations to change for business continuity and sustainability (Kotter and Schlesinger, 2008). As a consequence of global financial crisis, Planet Air Travel has proposed a two-fold strategy which includes the merger with Air Nimble and partnership with Proxima Alliance. However, their proposal was met with a combination of anger and approval by the union. The union’s anger may be triggered by several factors such as PAT’s poor leadership style, lack of communication and participation during change and the lack of understanding of the employees’ psychological reactions. Base on the survey by Maurer (1997), it shows that resistance is …show more content…

Recommendations using the Tipping Point Leadership with emphasis on Kirkpatrick’s (2012) three key factors to successful change; empathy, communication and participation are also covered at the end of the report. 2.0 Drivers of Change 2.1 External drivers of change Economic factors cause by global financial crisis has impacted PAT to incur losses severely. PAT has to improve its financial status with lower expenses for the survival of its business. Globalisation involves the integration of business operations to compete internationally (Mullins, 2010). Decentralization and the expansion of a larger portfolio through its proposed partnership will improve branding awareness and customer satisfaction. Competition from various airlines offering less generous terms and conditions of employment will be a tough challenge as it may arouse with several negative reactions from employees. Green technology investment is another huge challenge due to current financial instability. The organization will need the execution of change to set aside budget to compete in technological investment. 2.2 Internal drivers of …show more content…

Hence, the quality of communication is a critical aspect of successful change (Hayes, 2007). One form of effective communication strategy that PAT should adopt is “Underscore and Explore” which involves two-ways communication. This strategy allows managers to focus on the core issues related to the change. Employees are also given the opportunity to raise their concerns and feedbacks (Campitt, Dekoch and Cashman, 2000). Feedbacks in the form of surveys can be collected from the employees to improve in the change processes (Ford and Ford, 2010; Young and Post,

Show More
Related

  • Knights Of Labor: The Knights Of Labor Union

    351 Words  | 2 Pages

    The Knight of Labor came into existence around the 1880s and consisted of numerous local assemblies. Membership was opened to any and everyone, including employers, African Americans and women. To achieve efficiency, its goal was to replace capitalism by offering the employees, also known as producers, the opportunity to control and own businesses. The system was known as producer cooperative. Producer cooperative incorporates capital and workers to work as one and cut down on conflict, which made for a harmonious environment.

    Read More

  • Labor Unions Essay

    1464 Words  | 6 Pages

    The topic of Labor Unions has been the focus of many political debates in recent years, with these discussions having people advocate for and against the unions. Labor Unions are an organization that represent a collective group of employees to protect and further theirs rights and interests. Labor Unions were first introduced in the eighteenth century with increasing numbers around the United States and the world, but unfortunately during the past decade these numbers have drastically decreased, resulting in less education and achievement of solidarity among employees. Solidarity is the unity or agreement of feeling or action, especially among individuals with a common interest. Workers in the United States would benefit more through labor

    Read More

  • Kotter's Eight Model

    1130 Words  | 5 Pages

    If they are unwilling to change what they do or how they do on a day to day, then changing procedures for the better will end up being a long drawn out process. Therefore, I will ensure that implementation for the urgency of change is communicated clearly. After this is done my team and I will have to construct the right team to guide the change requirement for the change initiative (Step 2). Having the support of key players so that “those left out cannot block progress (),” as Kotter puts it, is needed for any kind of smooth decision-making that will be accomplished by the decision of the people that will be affected.

    Read More

  • Uapb Integrated Principles

    4459 Words  | 18 Pages

    The purpose of this final project What Kind of Change Leadership Will You Provide? Integrated Principles and Theories of Organizational Change Understanding institutional culture

    Read More

  • Honorhealth Mission Statement

    1588 Words  | 7 Pages

    Staff members need to have a deliberate, conscious effort made by the leaders to convey this information carefully. The diverse and increasing workforce at any organization is often shown that the information they thought was communicated to the team was correctly given, but in reality, it was interpreted differently than intended (Wickford, 2016). Unfortunately, the leader is not aware of this until significant issues start to arise. Communications issues are when management sees no value whatsoever in communicating with staff, believing they should remain quiet and do what is expected of

    Read More

  • Pros And Cons Of Mcdonald's

    1514 Words  | 7 Pages

    Today we live in a glоbal econоmy in which the time taken for peоple to mоve between continents has been significantly rеduced and in which Internet and other connections make instant connections possible. So to be succеssful these days, even small businesses must plan their marketing strategies to attract cоnsumer interest outside of their local markets. Although there are risks involved, there also are plenty of аdvantages to expanding a business worldwide. If you don’t offer a product on the world market, a competitor probably will. Some types of businesses are more аppropriate than others for global market expаnsion.

    Read More

  • Blue Cross And Blue Shield Of Kansas City By Kevin Sparks

    449 Words  | 2 Pages

    There are measures that can be taken to try and minimize the concerns surrounding the level of information released about upcoming changes. Organizations should access the atmosphere and general readiness for change within their company. A thorough assessment should take place to discover what is necessary for the organization to move forward with greater productivity. Once this is established factual information regarding change can be released to employees keeping them abreast of changes. In order to maintain the integrity of the organization and keep the proposed changes clear with employees, a change team should be

    Read More

  • Case Study Engstrom Auto Mirror Plant

    840 Words  | 4 Pages

    Employees felt uninformed about important decisions and lacked clarity on their roles and expectations. For example, when there were changes in work processes. The study shows that there were changes in Engstrom yet, these changes were not effectively communicated to the employees. As a result, employees found themselves unaware of the revisions and found it difficult to adapt to the new procedures. This lack of information sharing caused disruptions in their workflow (Beer & Collins, 2008).

    Read More

  • Transnational Strategy Of Lufthansa

    1545 Words  | 7 Pages

    Looking at the respective case studies, SIA, EA and Lufthansa have shared similar challenges like striving for cost effectiveness and differentiation from competitors. Despite these similarities, SIA and EA seem to have survived throughout as an individual highly recognized brands while being involved in Star Alliance overshadows Lufthansa. As well, Lufthansa also operated with higher labor costs than low-cost players or emerging market competitors – years of union advocacy, pension fund obligations, and industry regulations forced these airlines to devote a larger share of revenues towards labor benefits. EA advantage mostly comes from government support and their self sufficient in fuel compared to the other two airlines. External factors like fuel prices or government factors may affect the airlines, but the root of sustaining competitive advantages still lies within the organization’s strategies and core values in order to gain

    Read More

  • Lou Gerstner's Transformational Leadership Style

    921 Words  | 4 Pages

    Hence, leaders need to be prepared and manage readiness to the alteration by making an environment of honesty and transparency for their team as a successful implementation of the change is unlikely. Employees must be part of the change hence, they must to be told about the requirement of the change and be given a reward to motivate to embrace the change. If change be accepted by all recipients it can be implemented quickly and effectively. The leaders’ attitudes and behaviors have both positive and negative alterations on the change success. Therefore, leaders of organizations need to try and develop a more framing and shaping behavior, adding skills on themselves to change and motivate the subordinates towards the embracing the change.

    Read More

  • Integrity In The Military

    447 Words  | 2 Pages

    As leaders, it is important to communicate our priorities and values so that every Soldier knows what is expected. Reading and absorbing this philosophy will give you a solid ground for what is expected from you and what you can expect from me. Rely on the Army values to help you make good decisions. In particular, remember the following values: • Integrity: Having integrity is, to me, one of the most important Army values. Having integrity means you do what is right even when no one else is around.

    Read More

  • Universal Manufacturers Group Case Study

    1959 Words  | 8 Pages

    MBA7000 Case Study: ‘Transformation at the Universal Manufacturers Group [UMG]’ Tony Robbins stated, “By changing nothing, nothing changes.” Universal Manufacturers Group (UMG), one of the leading UK based global consumer product group, came up with an idea of merging all 3 businesses, food, home and personal care (in the last 6 months), more recently added with the global operations managed under single roof in Reading, Berkshire. As per Helen Smithers, Director of Human Resources, Off course, this transformation across the UMG have been result of strategic ideas of top management professionals which was supposed to bring all sort of positives and negative impact on associated employees and other related units such as HR, Admin. This “One

    Read More

  • Business Strategy Case Study: Delta Airlines

    742 Words  | 3 Pages

    Since opportunity to target women was catered by Song, it shows how well they are consistent with external consistency. The threat of competitors declined as well because of their sound strategic implementations. Moreover, we can judge their external consistency by applying porter five forces model. Porter five forces model • Threat of new entrant: Threat of new entrant is quite low because of high capital requirement and lower margins in low-cost airline segment. In addition, market share in this segment is fragmented, which is why it not that easy to snatch market share from existing employees.

    Read More

  • Marketing Environment Of United Airlines

    1034 Words  | 5 Pages

    United Airlines is the second largest air career in the world. It was established in 1927 from the merger of 4 companies. In this essay, Q1 will discuss marketing environment of UAL and how changes in the environment can impact it; Q2 will define segmentation, market segment, targeting and positioning and how UAL uses to segment its market in order to grow then in Q3 SWOT and its components will be defined and applied on UAL. Q (1.a): Marketing environment refers to “The actors and forces outside the marketing department that affect marketing management’s ability to build and maintain successful relationships with target customers” (Kotler, 2011). And it consists of Micro environment and Macro environment.

    Read More

  • Singapore Airlines Case Study

    3552 Words  | 15 Pages

    1.0 Introduction to Strategic Management Strategic management practices the formation; achievement and reaching the major objectives executed by the management of the company, by considering the capital and a task of the internal and external environments in which the company wishes to compete. 1.1 Introduction to Singapore Airlines Singapore Airlines (SIA) is established in year 1972 with remarkable performance among its competitors in the industry throughout its 35-year-long history till date (Heracleous & Wirtz, 2009). According to Singapore Airlines (2014), SIA is one of the youngest aircraft fleets worldwide to destinations crossing a network of more six continents, with its iconic Singapore Girl providing excellent standard of service to customers. Throughout the years of operations, SIA has an impressive ever-growing list of industry 's leading innovations such as offering free headsets along with a choice of meals and drinks in Economy Class in the 1970s, followed by introducing satellite based in-flight telephones in year 1991, involving an ample panel of renowned chefs, the International Culinary Panel, to provide lush in-flight meals in year 1998, developing audio and video on demand (AVOD) capabilities on KrisWorld in year 2001, and lastly flying the airbus of A380 from Singapore to Sydney on 25 October 2007 (Singapore Airlines, 2014).

    Read More

More about Planet Air Travel Case Study

Open Document