GRADUATION PROJECT (GPJ) AGREEMENT
Student details:
Name: Stephan Breeuwer
NAW/Student number: 307074
Telephone number: 0628623737
E-mail: s.breeuwer@st.hanze.nl
1. Project Partners
GPJ Company:
Name: Pollo Campero
Company Contact Person/Company supervisor:
Name: Confidential
E-mail: Confidential Short Description of GPJ Company:
Pollo Campero is the one of the biggest fast food chain restaurants in Guatemala and other countries in Central America like: El Salvador, Honduras, and Nicaragua. They are mainly focused in upscale fried chicken with a restaurant environment. The company has over 300 locations in many countries around the world. Other countries where the company is located, are: Spain, Costa Rica, Ecuador, India, Indonesia,
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Project Details
Project Title:
Market Entry Strategy
Project Description:
Pollo Campero is looking to expand to new markets; currently they are doing research in order to find other countries in which they can enter. In Europe they operate in only 2 countries, which are Italy and Spain. They want to increase market share in Europe with a special focus on The Netherlands. The main job is to research/analyse the potential market in the Netherlands and which market entry strategy will best fit the company.
Pollo Campero, will be researched in order to identify the company’s strengths and weaknesses and potentially see if there are advantages or disadvantages of the firm. The Dutch market needs to be analysed in depth in order to give concrete recommendations. Another main task is to identify the buying behaviour of the competitors in the Netherlands.
Statement of Objective:
The main objective of this project is to find out if there is a market for “Pollo Campero” in The Netherlands and, if so, to see which is the most appropriate market entry strategy to enter.
Detailed Research Questions:
Is there a market in the Netherlands for Pollo
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The power of suppliers can depend on the number of suppliers, ability to change, and the possibility to find substitutes (Michael E. Porter, 1980). For the fast food industry, the supplier’s power is very small, because the industry can easily switch suppliers. Sometimes the need for a product is not unique at all and other suppliers can easily be found.
The threat of substitute implies that the buyers might find another similar product, which will replace similar needs of the buyers. According to (Marketline,2014) the main reason for substitution in the field of restaurants is home cooking. More and more people are cooking from their home; this makes it cheaper and in many cases, healthier. (Marketline,2014)
Bargaining power of the customers: sometimes, the customers have the power to control the industry. It might depend on several factors including the price of production, amount of the production, and the delivery terms (David Y. Choi, 2007). If the company is unable to meet the customers demand, there is a huge probability that they shift to another company. Therefore, it is necessary for businesses to ensure that they satisfy the needs and demands of their customers, as a way of retaining
Company Overview I have selected the Thomas Keller Restaurant Group as the company that I will be using in the opening of a new restaurant. The company is a private corporation owned and operated by Chef Thomas Keller (Company overview of Thomas Keller restaurant group). I chose this company because the Owner/Chef is a world class Chef who owns multiple 3 Michelin star restaurants, The French Laundry in Napa County and Pre Se in New York, New York (Le chef américain thomas keller reçoit la légion d’honneur, 2011). Thomas Keller “is the only American chef to have obtained simultaneously three Michelin stars” (Le chef américain thomas keller reçoit la légion d’honneur, 2011), he currently holds seven Michelin stars, “3 Stars, The French Laundry,
This concept is now one of the most popular for a preferred dining experience, and new entrants are eyeing the market on how to enter, and existing restaurant titans are figuring out how to compete with these new disruptors. Some entrants into this segment have
Expansion into developing nations with different social and cultural parameters would require altering the menus and catering to the specific customer needs. Economic factors The low franchising cost comparing to the competitors is an advantage for Subway. However the cost of ingredients and supplies used in the preparation of food is higher than that of the competition due to the need for fresh ingredients. Customers have a perceived value which is higher than that of the product offerings of alternate fast food chains.
As they collect huge amounts of profits through the food they make for their customers, their popularity increases. In terms of money, they tend to get competitive with each other; thus, they try to upgrade their food to a more healthy direction to attract more customers,
Porcini’s Pronto Tom Aleso, who was the Marketing vice Director of the Porcini’s Inc., had a good idea of expanding the company’s business of operating the restaurants. He identified an opportunity in creating more full-service chain restaurants that would serve the highway travelers. It was a brilliant proposal since the only competitors that were serving the market then were a few people operating low-end fast food restaurants and small outlets. In fact, this augured well for Porcini’s full-service restaurants and there were signs that they would be embraced by the customers who needed full meals at the rest stations in the course of their journey. However, the biggest challenge that stood along the way was insufficient capital and lack of resources to start up the business, and there were concerns about the quality of the initial services.
The Pantry’s use of forward integration contributes to this bargaining power. They receive much of their in-store goods from Budweiser, Frito Lay, and Coca-Cola, who in turn provides delivery services directly to stores. Bargaining Power of Buyers Low brand loyalty and minimal switching costs make the bargaining power of buyers high. Buyers make the decision to patronize other businesses when the opportunity to pay lower prices, presents itself.
Introduction The restaurant industry in the United States had annual sales of $ 631.8 billion and employs 12.9 million people in 2012. Even in times of recession there is little evidence that this industry has seen a decline especially in its fast food and quick service segment. But with a depressed economy with no immediate upward trend in the near future, majority of the customers indicated that they would either curtail their spending on eating or best maintain its current level which is certainly going to affect the future of many restaurants in the industry. Chipotle is part of the fast casual segment of the U.S industry with over 1,600 restaurants.
The adoption of new technologies and trends is being facilitated in the industry for the competition and the customer’s overall experience. Many suppliers that are having similar strategies face a strong competition. The barriers for exiting the markets are high. Products and services of are undifferentiated leading the customer to focus on the prices offered. Low market growth, so it can be increased only by taking another firm’s market share.
These firms supply around 25% of retail products where as 75% is purchased from more than 2000 producers. Threat of Substitutes The products that Eataly is offering include wine, pasta, pizza and cheese being their universal product. Eataly is able to differentiate them with artisanal slogan. On the other hand ‘small size market chains’ or larger stores might supply similar or same products from and can be compete or substitute Eataly in long term through changing their structure (Carlucci & Seccia,
External Environment The Five Forces of Competitive Analysis The industry market is considering a large pool with significant of competitors competing with each other. The stronger the forces of competition, the harder it becomes for industry members to earn attractive profits. The ideal competitive environment for earning outstanding profits is when both suppliers and customers are in weak bargaining positions. Suppliers Bargaining Power Vera Bradley as a company that provides luggage and accessories industry gets raw material from many suppliers that have differentiated inputs.
Another company is Sysco, a food-service distributor in the U.S. Porter demonstrates that “It led the move to introduce private-label distributor brands with specifications tailored to the food-service market, moderating supplier power. Sysco emphasized value-added services to buyers such as credit, menu planting, and inventory management to shift” (Porter, 2008, p. 90). Like Paccar, Sysco knows how to make them different from their competitors in the high competitive industry. In food industry, customers is very sensitive with price because they have many options for substitute, so companies must have a competitive prices. However, Sysco decides that they should add values to their products and improve connection with their suppliers.
1. Define acronyms CRP, EDI, OSB, ECR and explain. CRP stands for "continuous replenishment program". CRP was a process that P&G created in order to increase logistic efficiency. The process consisted of using electronic data interchange (EDI), which is an electronic system that transmits data instantaneously from one business to another.
Threat of Substitutes 4. Bargaining Power of Buyers 5. Power vested by Suppliers 1. Competitive Rivalry: According to Porter the competitiveness in any sector is significantly increased by the number of players operating in the field and their major competencies.
Superior quality and innovation are important to achieving superior customer responsiveness. The ability to satisfy the needs of your customers will allow for your company to stay ahead of your rivals. Customers will be more likely to choose a company if they feel like their voice or opinion is being heard. Another part of this building block is the customer response time. Customers want their products quickly, so ability to deliver the product or service at a quicker rate is important.
Table of Contents 1.0) Executive Summary 3 1.1) Objectives 3 1.2) Mission 3 1.3) Keys to success 3 2.0) Product and Services 4 2.1) Sourcing 5 2.2) Technology 5 3.0) Market Analysis Summary 5 3.1) Market Segmentation 6 3.2) Target Market Segment Strategy 7 3.2.1) Market Trends 7 3.2.2) Market Needs 8 3.2.4) Market growth 8 4.0)