The leader discourages individuals to question the validity of any directions. They should follow and obey instructions under watchful supervision. Therefore, nurses tend to turnover from pediatric ED into a place that value their participation. Also, the most affected population is pediatrics patients who need immediate
1. What are the image issues in this case? Mary Wilson as a director of Marketing and Communications in Margaret’s General Hospital has to improve the image because it is in critical position. It is not essay to increase the visibility of the hospital because its location with three strong competitors. In order to compete, St. Margaret’s Hospital must raise its public visibility and awareness so that customers and potential customers are aware of the services that are offered and why these services set the hospital apart from their competition.
The characteristics of a leader include but not limited to doing the right thing, future oriented, good time and stress management, high emotional intelligence, good communication skills, critical thinking skills, decision making skills, challenged by change and etc. However, to be an effective leader, the leader must have a vision, able to make things come true, able to identify, attract and keep talents, put efforts in building others and always engage in learning (Ulrich, 2014). In Malaysia, most of the hospital management practices transactional leadership instead of transformational leadership. According to Ahmad et. al.
First common dilemma a nurse face is confidentiality. It is not only a way of showing respect for a patient’s autonomy but also a way of showing professionalism in workplace. In addition, confidentiality is also a legal issue since there are many specific laws regarding to the release of information under the Health Insurance Portability and Accountability Act, or HIPAA. Another ethical issue relating to confidentiality is telling the truth or being honest with patients as well as their family. In most cases, families tend to withhold truthful information to protect patients from emotional distress.
In today’s era nurses are required to identify and use the healthcare technology advance for patient’s care. However, at times additional health information’s can be devastating to patients. Thus nurses must be able to interpret the clinical data to assist patients to understand their illness and required treatment. Information gain from the internet can be misleading and the information may defer from original values of healthcare and the challenge here is to look for sense able and reliable information. Nurses need to engage with the best healthcare technology to optimized patient care leading to best outcomes.
Creating an Environment That Values Teamwork Teamwork is a vital component of healthcare. It ensures that patient safety is maintained through effective communication. It is similar to fitting together the different pieces of a puzzle, in order to create a holistic picture. Specialized care plans necessitate the cooperation of various professionals to ensure positive patient outcomes. Increased complexity in healthcare delivery also makes it impossible for a sole healthcare specialist to fulfill all the needs of the patient.
She also mentions one aspect which could affect communication is the Health Insurance Portability and Accountability Act (HIPAA). HIPAA regulates and restrains healthcare workers from sharing patient’s medical information. At the same, she also admits some challenges with some patients and their family who are unable to speak the English language fluently and express their illness properly. Furthermore, she added, the likelihood of miscommunication between her and the clinic staff is
There are some stress factors that can put physician-hospital relationships at risk: 9 HOSPITALS PHYSICIANS Maintaining the reasonable compensation Weak financial reimbursement Shortages of staff Maintaining clinical autonomy Technology updates Managing their business Upcoming consumer expectations Increasing consumer expectations Constraints of capacity Malpractice premiums/business Competition from niche Balance between professional and personal time clinical providers These factors keep physicians and hospitals at arm’s length or leverage greater coordination and integration, we highlight emerging best practices, particularly those initiated by hospitals themselves, to foster improved physician-hospital
. Hina kausar etal (2015) opined that patient satisfaction depends on many aspect such as quality of clinical services provided ,availability of medicines in pharmacy,behaviour of health care doctors and other staffs .and the quality of healthcare services determines reasonably priced types of treatments with minimum side effects of medicines that cure the health problem of patients.In some hospitals the doctors have not explained any health condition to the patients while the problem discovering through examinations and they act only as a profit intention. So, sometimes they push the patients for needless surgical treatment too. So, the Annas (1998) has identified the five core patient right in healthcare that are the right to information,
Lastly, the study used expectancy – disconfirmation. This theory reveals that some patients already have their own judgment before treatment. It brings the preconceived ideas of the patients or the people receiving the services from the frontline health workers. It is therefore the