“In 2014, Verizon’s Powerful Answers Award generated more than 1,870 submissions from around the globe” (2016). These ideas and innovations help maintain Verizon’s competitiveness. Verizon and Porter’s Five Forces Model A Five Forces analysis of Verizon reveals its strongest horizontal threats are from industry competition and substitutes, while the strongest vertical threat comes from the bargaining power of buyers. The company faces less significant threats from new entrants to the market and the bargaining power of suppliers. The threat of competition in the wireless industry is fierce.
Besides, technologies are also considered as barriers for new companies to enter the market. Maxis reputation has been built around their quality network and superior customer service. Due to high standards and expectations that come with the Maxis brand it is not without reason that customers are more demanding of Maxis. As a result, Maxis always think that their business on being the customer 's first choice. Capital requirement usually build up a firm which is the high capability to compete in the industry.
Comcast Corporation’s goal is to shape the future of media and technology, while striving to earn the respect and trust of customers, shareholders and members of the community. Comcast accomplishes this through two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is Comcast’s largest business segment and is one of the largest video, high-speed internet and phone providers to residential customers and also provides services to businesses. While NBCUniversal, is one of the world’s leading media and entertainment companies composed of four reportable segments: cable networks, broadcast television, filmed entertainment, and theme parks. Comcast achieved this success in the global media and technology industry through the investment
3.1-HISTORY Marlabs INC are the suppliers of data technology services who have their headquarters in Piscataway, New Jersey, US. They have their workplaces and yield conveyance focuses over the United States, Canada, Latin America, and India. Marlabs has an in-house information center within the United States and in India furthermore works propelled advanced technological coaching centers in Bethlehem, Pennsylvania and Mysore, India. Marlabs was established by Siby Vadakekkara and Srinivasan Balram in 1996. 3.2- ABOUT MARLABS Marlabs helps in driving driving digital intensity for their customers.
The telecommunications industry includes companies that offer communication services worldwide through the use of phone and Internet technologies. The creation of the infrastructures, which enable us to easily communicate nowadays, has been created by such companies in order to allow data to be conveniently sent from nearly any part of the world to another. Among said companies, Internet service providers, cable, satellite and wireless companies are the largest operators in the telecommunication industry. To have an idea of how important the telecommunication industry is, it is fundamental to consider all its economic and social impacts on today’s societies. Data report worldwide telecommunications spending of $5.6 trillion in 2015, market
Different behaviour of the employees is influence the achievement of goals and objectives of the organisation. Report will also including the motivational theories and their effect on the management. Report is also going to describe some important factors which directly affect the behaviour of
Ethics are standards that are used by members of a profession or group to establish the right course of action. Ethics depend upon logical and rational criteria to arrive at a decision (Congress, 1999; Dolgoff, Loewenberg, & Harrington, 2009; Reamer, 1995; Robison & Reeser, 2002). Values depict ideas that we hold dear, that has worth to us, and that we hope to achieve. Often, values are associated with a feeling or affective component (Allen & Friedman, 2010). Morals portray a behavioural code of conduct to which we ascribe.
Self- concepts play a major role in ethical communication. Self-concept determines how you compare yourself to others which determine how one interacts with them. Communication also depends on with the environment and the people around us. Self-concept defines the values, beliefs, and attitude that we hold which determine our interpersonal
Change management is a strategic method to ensure changes are effectively implemented to attain organizational goals. Impacts of change should create a focus on employees and teams that shift from one perspective to another, which can create challenges. It is important for leaders to ensure the planning and controlling of the change process promotes a positive experience, and guides the organization to its success. In this paper, the topic for discussion will analyze the best practices of leading change management, motivating employees and supervisors during organizational change, and factors that could hinder the process of leading a diverse culture of change.
Services Customer’s expectations towards Mobilink are exceeded, so in this way Mobilink provides services to their customers before and after purchasing. It has the largest customer services division in the company, which includes • Customer services operations (front end) • Customer services systems (contact center) • Quality assurance, standardization & training Competitive Advantages of PTCL & MOBILINK PTCL & Mobilink success lies in the development of strong, fundamental and long term business plans, created to sustain economic challenges in the country. They has invested heavily in infrastructure, technology, human resources, marketing and customer services which has given driving force for a wide based future planning strategy. In this manner they have a competitive advantage of making tremendous investments in Pakistan which nobody else had made before with respect to telecom. Both organizations have large number of corporate customers using PTCL landlines and Mobilink post paid and pre paid connections, which is a very big achievement for both