From the case study, there is a clear feeling that the company cares about customers and employees above all else. Including shareholders. Every employee has a clear understand of their job and do it to the best of their ability. Innovativeness I encouraged and rewarded. The organizational culture profile (OCP) for this company has multiple dimension.
4.7 Evaluate the organisational procedures and systems for recording, storing, retrieving and supplying customer service information All staff has access to our Information which is an internal system which has been recently introduced to help improve communication throughout the organisation and to make information easily accessible to everyone within the company. When accessing information all staff must be logged onto the systems using their own personal log on details to ensure compliance with data protection and company procedures. When dealing with customer we have all account/invoice information for each customer stored on the company database which includes full notes from all communications with the customer and any other third parties.
Brockenhurst college has many community values *********** Tesco is a public limited company (PLC) which means the public can buy shares in the firm. It is in the tertiary sector as it offers a service to customers however they do come under the secondary sector as they manufacture and sell their own products e.g. Tesco value, Tesco finest etc. Brockenhurst college is in the not-for-profit sector as it is an organisation run by the government and it provides society 's needs. The college is a service which means it is in the tertiary
There are such things as a good dictator who listens to the people, but that is very rare. In the United States particularly, there are three branches of government, the judicial branch, executive branch, and the legislative branch. Each branch is a separate entity and as a result one cannot be in any other at the same time. This allows checks and balances between the groups, although lately it doesn’t seem that way. With the way our government is set up, no one person rules over everyone else.
This type of structure groups people with specific functional skills or roles, therefore it helps employees to be specialists and results in better productivities. While executing projects in this type of organization, project manager is dependent upon line managers for resource availability. Project manager has to negotiate with different functional team for project resources and it makes the tradeoffs difficult. Tradeoffs and Line staff organization. Project execution is responsibility of project manager and he/she has to do tradeoffs continuously, however Line staff organization is not flexible in determining schedule, cost, and performance tradeoffs due to following facts.
Cerberus Corporation has a traditional functional organisational structure in place which needs to change in order for most of the identified problems to be resolved. “A functional organizational structure (Clements & Gido, 2015:436) is one in which individuals are organized in groups that perform the same function or have the same expertise or skills.” 4.1. Functional organisation vs. Matrix organisation With the functional organisation, project teams can be formed whenever deemed necessary to work on internal company projects. In most cases, one of the team members or functional managers will take on the role of project manager. The elected project manager may not have the necessary skills or expertise to function as a project manager and this will lead to all sorts of issues on the project.
This could generate into a disconnected organization as a particular department may not act on the need of another department. Heads of organizations may want to exercise authority over workers in a bid to control their actions by introducing rigid procedures to curb unproductive activities that employees may want to engage in, creating a system of delay and long process, obtaining information and necessary logistics for a department. This is due to how management for instance perceives the efficiency of its employees and their ability to manage things left at their
Teams and groups have subtle but very clear differences and are also different in scope. While a group is a collection of individuals in an organization whose performance is a sum of the inputs of individuals, a team is a particular type of group which works together and focuses on a joint goal. Each individual in a team works with others in synergy to accomplish a team’s objective goals. In a group, each individual is only responsible and accountable for their own respective area, however, in a team, the individuals collaborate with each other. Groups always have a fixed hierarchy, with the manager or supervisor at the top and sub-ordinates in succession but teams may be manager-led or have some autonomy by being self-managed.
Kaizen is essentially a system that involves every employee within a company, regardless of their rank or their level in the company’s hierarchy, such as from chief executive officer, manager to the cleaning team. The fundamental philosophy behind Kaizen is continuous improvement and “do it better, make it better”, despite whether there are any issues
He did not make it a piece of paper without a guidance to form all the key decisions. He determined and communicated the organization strategic direction. Dr. kibirige make decision and guides employees to help him shape the strategic vision. He do describe it in a clear, engaging and exciting way for all the stakeholders. Al the employees in the company understand how the direction affects their job, and daily responsibilities.