ipl-logo

Pros And Cons Of Knowledge Process Outsourcing

1491 Words6 Pages

Knowledge process outsourcing
What is KPO?
Knowledge process outsourcing (KPO) is a form of outsourcing in which companies outsource the relatively high-level task involving knowledge or core function to an outside organization or a different group in a different geographic location. These task are usually more “specialized and knowledge based which are related to research and development, Capital and insurance market services, legal services, biotechnology, animation and design etc.” (What is KPO?, 2007) Companies resorting to KPO are mainly those who have a shortage of skilled professionals in a particular area of work or to reduce any costs incurred. KPO business entities provide domain-based processes, advanced analytical skills, technical …show more content…

India also has to compete with their competitors such as Russia and China by keeping their technology and infrastructure up-to-date to provide higher quality standards in order to remain as a leader in the industry. KPO sector is also expected to grow in India as new areas are being added into the existing list of specialization. India has shown tremendous results and gain huge revenue by providing KPO. This can be seen in the case above where 0.72 billion revenue was generated by the Indian KPO industry in 2003. In addition, the total sales of KPO Industry have since been on an upward trend. This is possible as India has the potential to provide cost-effective and equality workforce with over 75,000 IT graduates and 2 million English speaking graduates from one of the best University in the …show more content…

“It offers hi-end consulting to its customer and has many experience in servicing verticals like telecom, BFSI, healthcare, education, maintenance, production support, product reengineering, testing & validation and oracle.” (Corporate, 2008).
Having seen the success of KPO, companies like Quintegra are entering the KPO industry. Quintegra, being a multi-skilled software service provider launched the KPO services in 2008. Companies like Quintegra who wish to enter the KPO industry have to manage the outsourcing model well, as poor management of such model might lead to the failure of KPO and hence caused the company to lose money instead of generating revenue.
Case Study #3
Company Outsourcing of Projects to India http://articles.economictimes.indiatimes.com/2011-02-14/news/28540403_1_government-bailouts-outsource-top-banks
With the advantages and the growth of KPO in India mentioned above in case study 1, many companies are now outsourcing their back office projects to India. Some of these companies include America’s top banks like Citigroup, JP Morgan and Bank of

Show More
Related

  • A Case Study Of The Berlasco Hospital

    1050 Words  | 5 Pages

    Outsourcing of solution project- Solution to project given to another individual/ company to find best approach. 2. Use of existing resources hardware/ software- Ability to use existing hardware/ software infrastructure in order to reduce cost and time of possible solution.

    Read More

  • Phoenix Arizona Executive Summary

    784 Words  | 4 Pages

    It is a fully fledged IT and Consultation provider that delivers high status solutions to help its clients in fulfilling the technological gaps that a pose a wedge to the growth and sustainability of the organization. Best IT is responsible for designing, deploying, managing integrated services and solutions. The services rendered by Best IT enable the customers to have better investment plans with high performance from the technological aspects. The IT service provider helps its customers in strategically reinvesting the money spent in IT to increase the performance in business. Insourced and outsourced both of the criterion are met with the effective incorporation of Best IT into the business

    Read More

  • Health And Social Care Level 3 Unit 9 Q1

    600 Words  | 3 Pages

    This KPI is reached by o Prioritizing invoices with short Terms of Payment o Processing the invoice as soon as possible, also ensuring that the baseline date for the invoices that I post are already correct o Following up outstanding workflow to PR creator and Budget Owner o Being proactive to send emails to Treasury Departments for these due immediate transactions o Discussing with user and Procurement team especially for 0001

    Read More

  • The Alabama National Guard: System Analysis

    861 Words  | 4 Pages

    Additionally, operations are often conducted away from the office, or in austere environments utilizing mobile broadband and laptop computer. Having access to the organizations data in an organized efficient manner is essential. Finally, a centralized knowledge management system allows organizations to share and collaborate much

    Read More

  • Target Corporation Swot Analysis Paper

    661 Words  | 3 Pages

    In order to determine the whether an outsourcing activities would have a positive or negative impact an evaluation of the activity should be undergone. This evaluation examines the required coordination, strategic control, and intellectual property characteristics of the activity (Chase & Jacobs, 2013, p.444). The required coordination aspect examines the difficulty to complete the activity with limited interaction due to geographical locations. Outsourcing an activity that would result in a large amount of back-and-forth exchange would not be wise to proceed (Chase & Jacobs, 2013, p.444).

    Read More

  • A Case Study Of Nike's Human Resource Management

    1033 Words  | 5 Pages

    A-Four support activities: 1- firm infrastructure and finance : -Strong brand, product, marketplace solution, delivery and support. (brand value from 35$ in 1973 to 10.7 billion in 2014 ). -Empowerment of top management –geographic structure. -Low debt, short term debt 2.9 billion, and long term debt 1.1 billion. Cash in hand 2.2 billion.

    Read More

  • Ll Bean Case Study

    1854 Words  | 8 Pages

    If the market is in recession the demand can be expected to be on the lower side whereas in case of boom condition, demand will definitely be much higher. Competitors: The strategies of the competitors over the past periods should be analysed in depth and should be used to fine tune the forecast for next

    Read More

  • Transaction Cost Theory, Resource-Based Theory and Relational Exchange Theory: A Comparison

    1050 Words  | 5 Pages

    Literature Review on Fundamental Theories IT outsourcing is a topic that not in short of theories. During the last 3 decades, a large amount of empirical work across the last three decades has been guided by three main categories of theories. Those theory groups further developed into different schools which are the base for analyzing the impacts of outsourcing activities. In this research, empirical work based on three most important theories from economic (Transaction cost theory), strategic (Resource- based theory) and social category( relational/ social theories ) were selected for an in depth discussion. No claims are made that any one theory outperforms others.

    Read More

  • Free And Open Source Software Advantages And Disadvantages

    1006 Words  | 5 Pages

    Department of Computing and Library Information Science College of Engineering and Computing University of Southern Mindanao Kabacan, Cotabato SITTIE JAIRIEL JEAN MURRAY IV - BSCS - A Mrs . Catherine Daffon October 19, 2017 INTRODUCTION Free and open-source software also known as FOSS is a software developed by an informal collaborative network of a programmer. The source code is licensed free of charge. It refers to limited restriction on user as well as no cost at all. The rising popularity of FOSS has been gaining on widely market because of its no restriction on user that can anyone see, inspect and modify and enhance.

    Read More

  • Pros And Cons Of Globalization In The Textile Industry

    954 Words  | 4 Pages

    Outsourcing is one of the numerous resultants of globalization. Companies from different nations (by and large created nations) outsource their fabricating, marketing, and other back end tasks to other nations. This demonstrates to be cheaper for them as there is a tremendous money distinction between the two nations. Numerous times, companies get to total their work in fair half the cost of what they utilized to pay already.

    Read More

  • Ikea To Maintain Supplier Relationships

    1190 Words  | 5 Pages

    Enhancing creation potential and concentrating volumes are key so as to accomplish low cost. The vast supplier

    Read More

  • Case Study Uniqlo

    1738 Words  | 7 Pages

    UNIQLO, 66-year-old Fashion and Retail industry was established in 1949 in Japan. It is a wholly owned subsidy which was bought by Fast Retailing Co Ltd since November 2005.With its head quarters in Tokyo it has managed to expand its clothing business in fourteen countries globally. An article from the Business Insider says that this Japanese chain has become the envy of retailers worldwide. It started in 1949 in Hiroshima as “Unique Clothing Warehouse”. The words were later joined to make “UNIQLO”.

    Read More

  • Essay On Importance Of Operation Management

    1486 Words  | 6 Pages

    TASK 1.1 Importance of operation management Operations management (OM) is the business function responsible for managing the process of creation of goods and services. It involves planning, organizing, coordinating, and controlling all the resources needed to produce a company’s goods and services. Because operations management is a management function, it involves managing people, equipment, technology, information, and all the other resources needed in the production of goods and services. Operations management is the central core function of every company. This is true regardless of the size of the company, the industry it is in, whether it is manufacturing or service, or is for-profit or not-for-profit.

    Read More

  • Swot Analysis Of International Trade

    892 Words  | 4 Pages

    Manufacturing sector on the other hand has grown in comparatively slower pace. The overall performance of the Indian manufacturing sector has widespread implications for various aspects of the economy; employment, being one of the chief areas of impact. Since this sector generates large scale employment for low and medium skilled workers, it is imperative to develop features which will create a conducive environment for industries to grow further. The Make in India campaign by the government has given the much needed push to the manufacturing sector. So we can say that India is performing decently and there is huge opportunity for India to grow and increase forex reserve and attract more FDI and FII by expanding its International

    Read More

  • Essay On Unemployment In India

    934 Words  | 4 Pages

    In India people between the ages of 15 and 58 are considered to be economically active which means that they have the potential of being gainfully employed. A large portion of India’s workforce is unskilled. Thus skilling and up-skilling of the labour force is required so that the unemployed population of the country can be productively employed. One of the biggest challenges facing the country today is to gainfully employ its growing labour force for greater economic growth.

    Read More

More about Pros And Cons Of Knowledge Process Outsourcing

Open Document