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Public Service Efficiency Analysis

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EFFICIENCY OF PUBLIC SERVICES
Efficiency can be defined as the ratio of useful work performed, or output produced to the total energy or input expended, effectiveness can thereby be defined as the extent to which an organization realise its goals or objectives. All organizations have both official and unofficial goals, organizations therefore have internal goals which may be formally documented or simply understood and shared by the members, as well as other goals whose attainment require the cooperation of forces outside the organization itself. Salient among the internal goals is the goal of productivity is the main aim of any organisation be it public or private, efficiency may mean different things …show more content…

Karl Marx declared It is true that labour produces wonderful things for the rich, but for the worker it produces a privation. It produces palaces- but for the workers, hovels. It produces beauty- but for the workers, deformity. It replaces labor by machines, but it throws a section of the workers back to a barbarous type of labor, and it turns the other workers into machines

Types of public service efficiency
Investment Efficiency
Most public enterprises strive to keep afloat in terms of their capital needs. It is true that they do not have shareholders and so do not have to worry about attracting and keeping shareholders.
Nonetheless, they continually have a need for money to carry on their activities. Consequently, an attempt is usually made to generate financial surpluses from operations. It is the measure that attempts to find out whether or not the public enterprises are generating such surpluses that we have called investment efficiency measure. If monetary capital has not been invested in the acquisition of productive facilities the investment efficiency will be …show more content…

For example, scarce resources have been generously perhaps extravagantly-committed to projects such as Independence celebrations, international trade fairs, sporting and cultural events, and the creation of new state administrations. The disregard of economic criteria is most' noticeable at the local level where field officers may be required by central authorities to meet some performance

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