Everything You Know About Swot Analysis

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1.0 Introduction Driven by the full resources of Dr. Chia Song Kun, its unshakable faith, create and share value, promote agro-food companies to multinational companies from the local feed suppliers. QL is among Asia 's largest egg producer and marine producers and under construction in the palm oil industry and sustainable development activities, including milling, a plantation and biomass clean energy exists. QL was founded in 1987, but its roots can be traced back to the late 1970s. In the early years, Dr Chia and his brother harvest dead shellfish from the remote shell calcium injection shoreline near their home, they provide to the local feed mill. Succeed of this small business enable them to expand their product range, and opened new…show more content…
According to the book, “Everything You Know About SWOT Analysis” by Beth Bertelsen, SWOT is a tool to identify strength, weaknesses, opportunities, threats. Specifically, SWOT analysis is to assess what organizations can and cannot do, as well as its potential opportunities and threats of a basic, simple model. SWOT analysis is a method of information required environmental analysis and separate it into internal (strengths and weaknesses) and external issues (opportunities and threats) from. Once this is completed, SWOT analysis determines the firm can help achieve its goals, and what obstacles must be overcome or reduced in order to achieve the desired…show more content…
Customer relations or customer services, is an enterprise communication and interaction with the public, in order to obtain and retain customers ways. This is a necessary business, to develop good customer relationships, attract and maintain a loyal base of customers. Some companies hire consultants to guide them on how to develop customer relationships stars. QL resources visit their outlets regularly to build up customer rapport and good relationship. By this way, the customers can see the company effort and feel more secure to use their product. Besides, QL resources also collect and analysis the customers’ feedback. They are trying their best to fit the customer need and fulfil the customer satisfactions. I suggest QL resources to reward the loyal customers. I get this idea from global management consulting firm Bain and Co. They say, a 5 % increase in retention yields profit increases of 25 to 100 %. And on average, repeat customers spend 67 % more than new customers. Therefore, QL must take good care of the loyal customers. For example, give the loyal customers a coupon, notice of a special event, helpful insights and advice, or news they can use are all

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