Qualified Meetings Paper

Overview

Qualified Meetings was founded in 2015. The major focus of the company is sales development targeted to tech firms selling software solutions for corporate accounts. The mission statement of the company is to, “Enhance the performance of sales and marketing teams through high velocity educational outbound with intelligence, streamlining of process, providing complete transparency, and paving the way for a predictable pipeline to generate results” (Qualified Meetings, 2015).

Structure

There are 23 employees that work for Qualified Meetings where five of them are interns. Many employees are part-time workers due to the nature of the company.

Departments that QM has are the following: HR, Finance, Sales and Operations. Since the company

Also, operations include setting goals for SDRs, tracking their activity using metric and then generating reports to clients that include detailed information on SDRs’ CRM and improved clients’ Sales cycle.

Organizational structure is presented in Chart 1. CEO of the company is overseeing the program development manager who is responsible for activities such as bringing on board new clients, keeping in touch with them, and overlooking sales operations manager (that is someone who manages SDRs). At the same time, the program development manager oversees overseeing reporting activities that data analyst is responsible for. Moreover, HR and Accounting employees are reporting directly to CEO and undertake projects assigned by him.

Chart 1 - Organizational

The job types varied on weekly basis from interaction with executive members such as CEO, VP of Operations and Management to routine daily reporting and documenting on SDRs performance. Other miscellaneous activities were also part of this position such as assisting with IT support in the office, helping with projects that involved direct interaction with customers to find out what reports and outcomes they would like to see as an outcome of working with QM sales support team using ROI and other metrics. Most of time was spent on reports. The major inconvenience was the process of importing the working data as software’s’ were not integrated appropriately (many logins were required for various clients - this caused lots of inconsistency and time inefficiency). The greater responsibility was data intelligence and reporting as it was a new position where no one worked before so that what clients were going to see was solely my performance and responsibility where if I did not have an answer, no one else would. There was nowhere I could go to figure something out, therefore, I taught Salesforce and Tableau