My Reflection On Empowering Employees

REFLECTION: RESPECT FOR THE INDIVIDUAL

Some time ago, I was fortunate to work in an organization and initially, I was treated very well by my superior and the workplace was really lively. However, when a different boss took over the helm of affair, then the whole system of managing people changed. I began to feel real discomfort because I was treated like a piece of trash. In my reflection as I read through quality management textbook, I realized that respecting an individual is a tenet of quality management approach. If all the details in this book are followed to the letter, the workplace will be a decent environment to be.

EMPOWERMENT

Empowering people means providing the necessary tools for them to take on extra responsibilities. I enjoy reflecting on this subject because when employees are empowered, they feel the responsibility to own whatever decision they make on behalf of the organization. Empowerment makes things easy to accomplish. For instance, when I have a sense of being empowered, I do everything as though I intend to win a personal award. I do not want to let

First, the nature of my business requires that we do a lot of repackaging of various items. Nevertheless, I ensure that products are in their best quality and to customers’ satisfaction. I often try to avoid the myth of thinking that our organization knows more than customers or that the customers do not know what they want (Knowles, 2011). However, in my organization, I often anticipate creating excitement to delivery. In other words, I present something to customers which they had not anticipated neither had they any idea that they wanted such things. Additionally, I contribute to quality of delivery in my organization by actively recognizing and focusing on exceeding the expectation of customers through supporting the internal customers in order not to compromise the product delivery to the final