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Rail Transportation Thesis

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CHAPTER 5: CONCLUSION

5.0 Introduction
In this chapter the researcher will conclude the research study based on the finding and result whether it achieve the objective or not. The data analysis needs to answer the objective questions to get a success research study.

5.1 Restatement of objectives
Based on the research study, there are two objectives question that the researcher wants to answer which are:

5.1.1 What is the customer perception toward rail freight transportation?
Base on the research study by using the questionnaire survey the customer perception toward the rail transportation can be seen on the four factors. Firstly is the reliability, the perception of the rail transportation reliability are positive even all the respondent …show more content…

It is the reason why the shipper or logistics users don’t want to use the railway service. They want the service that flexible to able deliver the cargo or good at any place in Malaysia including the rural areas. The rail transport flexibility is a main issue in this industry that cause the rail transportation is less attractive compare to the other mode of transport. The rail transportation has a good accessibility to the several main seaports in Malaysia. The Port Penang, Port Klang, and Port Tanjung Pelepas are still serving the rail transport service to fulfill the demand from local and neighbor country like Thailand even though it not frequently but the train are carry the cargo every week. The location of the rail station is not covering all the Malaysia industry areas. The target market are limited due to the not access the railway to the shipper or logistics user located.
Third is the value added service that rail transportation have and able to serve to the industry. According to the perception of the respondents, it can be seen that they are aware with all the advantage that rail transportation able to serve. Rail transportation must become more productive in the service offer to attract shipper to use the service by prove the efficient and effective movement of cargo. The upgrading of the technology rail transportation could be a solution to change the perception …show more content…

The rail station needs to come out the solution about the suitable type of product that can be carrying by railway transport. Currently, the level of demand in using rail freight transportation is low because the shippers feel that their cargo is not suitable to be move using rail transportation. The location and accessibility of railway transportation able to serve the service is limited to the rural area become a big barrier to expand the service through the nationwide. It will be good to waiting the entire project to be done to looking the potential of a demand. From the data finding the interest to using the rail freight service is existed in the trade industry. To increase the demand of the rail transportation will take long time, effort, and

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