This also gives the employees the courage to speak up about any issues they are having or about any personal goals they are interesting in pursuing. This in turn can benefit the organization because once an employee is allowed to express themselves they feel empowered. The ideas the employees might have can be beneficial to the company’s success as well as their overall image. Management does not get a chance to see the full image that employees see daily with customer’s reactions and expectations because the employees deal with the customers on a day to day basis and therefore management has to make sure that they are happy. They get to see what needs to be improved and are able to take back any concerns the customers might be having.
1 EMIS CHANGE MANAGEMENT PLAN 1.1 Introduction to Change Management Plan EMIS Change Management Plan will provide guidelines for change management in EMIS project: approach of the project team to manage changes, what constitutes changes, which changes will be handled by project team and which changes will be referred to change control board, roles and responsibilities of the change control board, and overall framework of change management to be followed in project. Change requests initiated, whether by stakeholders or project team, are expected to follow the rules in this change management plan and follow procedures for submission and approval of changes provided in this plan. 1.2 Approach for Change Management The approach for change management
Hiring competent people, and training them: Despite the fact that the employees hired are believed to have the required knowledge to deliver, Enaxis Consultant provided training to ensure worker have a full understanding of the duties they are going to partake. This idea not only makes the employee reliable but also boost his/her confidence while doing his job because of the understanding of the work. The company also gives room for initiative-talks, give room for sharing ideas and encourage entrepreneurship. 3. Making the company a fun place to be: Enaxis Consulting believes that employees are the greatest resources to excel in business.
Furthermore, he continues also to say that trying to suppress personality can result in frustrated and dissatisfied employees. When the manager comprehends the personality roles in the workplace, he or she can use it to grow the company and move it forward. The following are the role of personality in the workplaces; Creativity A person’s personality aids him or her in thinking creatively. In the cases where the employees are allowed to use their creativity in coming up with the solution on matters affecting the company, the company benefits from a wider variety of options and the ideas. It is the duty of the manager to keep in check creativity of his employees for it will also prevent personality of aggressiveness from dominating (Yesil & Sozbilir, 2013).
The employees are the source of skills, knowledge, and capabilities that can’t be copied by the opponents (Weiss, 2002). Some managers understand that by empowering staffs, they will lose their responsibility to handle and control the business. Actually, empowerment is a culmination of several views and tenets of employee satisfaction that are described and observed in different periodicals and books concentrated on the issue. Empowering staffs assist to positive outcomes for staffs, their managers, and their companies also guide to business encouragement of entrepreneurial features and encourage staffs to make good decisions, take action, and improve their view that they can take command of their own destinies (Springer, 2011). This trust supports to self-motivation and a feeling of independence that is translated into greater loyalty and additional determination for the company.
When compared to Classical Management theory, the Human Relations approach is what may be best described as the polar opposite. Human Relations theory (also known as behavioral management theory) was actually created in response to the outdated methods and leadership style of Classical Management theory. With classical management, its top priority was efficiency and high productivity but as a result, led to poor working conditions and employee fulfillment as a consequence of putting resources ahead of employees. With the Human Relations approach however, its focus was more so on the employees than anything else. Instead of viewing employees as ‘machines’, they would “treat employees as important assets to achieve goals” (Kadian-Baumeyer, no date).
(P3.3) Motivational theories are much use for managers working in Jumeirah as the managers can utilize the effectiveness of the employees by using any of these motivational theories according to the motivational level of the employees. Managers determine the factors that can help the employees in working more effectively and reward employees accordingly in order to motivate them for effective working. It is known that the employees are motivated according to their needs for the work. Motivational theories are implemented by the managers according to the requirements from the business. Hertzberg’s motivational hygiene theory can be used by the managers of Jumeirah in a manner that it is necessary for the employees to provide a hygienic business environment which help in attracting more customers as well due to the direct interaction of employees with the customers in same environment.
It took a lot of time and effort to build trust. Today after successfully serving over 50,000 happy customers, the company have managed to establish our name in this very competitive market. One of the ways company did this was through excellent customer service. People will always remember whether your customer service was good or terrible. So, company made sure set a high standard.
Organizational culture shows what has been done appropriately and what is been thought in the past. An employee is taught the legends of organization. Importance Of Organizational Culture According to Edgar Schein (1990), ‘‘If you do not manage culture, it manages you, and you may not even be aware of the extent to which this is happening’’. A strong company’s culture has a lot of equipped employees that are satisfied and happy with their work. This will lead to more sales in the company and there would be profit making in the company.
They are absorbed in their work, put their heart into their jobs, are excited about doing a good job, exert energy in their work and are a source of competitive advantage for their employees. Objective of the Study: Realizing the benefits attached to employee engagement most of the companies’ today conduct employee engagement surveys to measure engagement. Though there is no universally accepted measure of employee engagement. In simple terms, an engaged workforce is said to be the one who takes pride in being part of the organization and advocates the organization. Such employees are satisfied with their job and intend to stay longer.