Observational Leadership

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Coming to the Voluntary Service Overseas (VSO) office was nerve-wrecking for me. As I enter the office, the staff and Ms. Maloy happily and in the most friendly way welcomed me to her office. We started our conversation by her asking me what I know about VSO and I replied with the information that I got from their website. Afterwards, She asked me about myself and explained what VSO is and how it works, as well an overview of what she does on a routine basis.
There were 4 staff including the administrator in the room, I immediately noticed their communication pattern- informal but in a very respectful manner. Ms. Maloy talks to her colleagues in a very friendly way. I know for a fact, that she has a good relation with her staff as she regards
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Maloy is also a democratic leader. It means that she seeks maximum involvement and cooperation in all decision making by its member and the responsibility is spread amongst them. In this way, conflicts are openly and readily addressed (Lewin, et.al, 1939) In many instances, Ms. Maloy opens the floor for the discussions and reinforce her staffs to raise opinions and views. She acknowledges the criticisms and recommendations that the staff raised and she shares the information to other members to see if the group should adopt it. I observed this through their meetings and short conversations
All in all, Ms. Maloy is an example of a transformational leader. It means that she inspire transcendence and change in the organization. She is concerned to the total development of staff, volunteers and all players while influencing others to increase motivation and growth of the staff’s wellbeing. I observed this as she knows what her staff are good at and basing it on how she would delegate the
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This participative atmosphere in VSO provided them new ideas, perspective and innovation as they already created a space wherein the staff are free to brainstorm ideas on how they could overcome obstacles. I observed that staff behave as if they were part of a family. The staff seemed comfortable to stand on their convictions safely. There was an instance where their ideas were gathered and they would give their premises as to why they believe

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