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Level Of Conflict Report

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SESSION 1 – UNDERSTANDING CONFLICT
By the end of this session, participants would have:

Understood what is conflict
Learnt the different levels of conflict

Total time : 95 minutes
Story : 10 minutes
Trainer Led Discussion : 10 minutes
My Conflict Experience : 30 minutes
Levels of Conflict : 45 minutes
Faculty to  Narrate the following story
Let me a tell you an interesting incident that happened in the Sharma family the other day.
The Sharma’s have the father, Mr Ajay Sharma, his wife Mrs. Geeta Sharma, elder son Gautam, daughter Pinky and 10 year old Bunty.
Last Friday evening at about 6 p.m., Bunty came running into the house, profusely crying . Apparently, he had a quarrel in the cricket field with his friend Vikas …show more content…

It could have been anything from a minor discomfort to a huge crisis.
What was the situation ?
Discomfort
Are you thinking about the scenario as something doesn’t seem to be okay about it ?
How do you feel about the situation?
Have you discussed very little about it with the people concerned? Incident
Do you remember any other occasion when you had a conflict on the same topic?
Misunderstanding
Do you think that the other person has hurt your feelings ? How ?
Have you hurt the other person’s feelings? How?
Tension
Are there any negative thoughts in you about the other person ?
Do you feel that every time you interact with this person your negative opinion only gets strengthened?
Crisis
Has a major showdown happened?
Did either of you threaten to take any extreme measures ? What were they ?
Do you think the end result of the conflict was constructive or destructive? How ? SESSION 2 - HAVING A WIN-WIN ATTITUDE
By the end of this session, participants would have:

Understood the different behaviours in a conflict situation.
Understood the Thomas Killmann inventory
Understood the benefits of a win-win

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