Reflection On Dining Management

Dining Manager – Boran Kim A team 6-capstone event was the last event, so we had a lot of pressure. Our team members have overseen past five teams and could see what we should do and not do. Especially, for me, I always looked over dining manager’ job duties and thought about my job for my event. Before our event day, which was last Thursday, we went over the summary about our event to the back of the house and the front of the house. General manager and I decided to assign the same job to employees because that way they can perform better job and not confuse about it. Employees also agreed about that, so assigning their jobs were not difficult. The event day, I came to class early to check my employees. As a manager, I needed to make sure to be there before than other employees. This is because if I arrive late, employees will confuse about everything. Our general manager also arrived and she provided the check in sheet to employees. After singing the sheet, employees set down on chairs and did not do anything. Even if they have been doing the same job last Thursday, they looked very confuse. Once I saw that I told a general manager to assign a specific job to employees. They were divided into three groups. The first group went back and polished silverware,

Actually as a dining manager, I had a hard time because tablecloths’ color was different than what I order. My head was blank at that time because everything was different than what I thought. I asked the professor why the color was different and he said the laundry company miss-delivered. There were four different colors of tablecloths such as white, ivory, black and bright brown. Moreover, the tablecloth sizes were different. We had to fold a big tablecloth and had to make it fit for tables 24,25 and 32. It was very stressing, but I had to get over it because I did not have any other